"FRONT DOOR CODE: *3232. Customer concerned that the unit is leaking. Confirmed issue. Upon arrival, found water leaking from the float switch assembly. Removed float cap and found large amount of buildup around the neck of the float assembly. Removed debris and tested, found unit no longer leaking. Informed customer that if the leak comes back, we will need to replace the float assembly. Float switch housing/W10873429, Gasket/WP8531743, Nut/WPW10195038, Insulation/W10831329. Customer wanted cost for the bottom insulation as well.

Customer concerned that the unit is not cooling properly. Confirmed issue. Upon arrival, found freezer section at 60 degrees. Accessed compressor compartment and compressor is running. Compressor and dye drier have been replaced in the past. Attached gauges to the sealed system and found low side in a deep vacuum. Checked equalization pressures and they are low, indicating refrigerant leak within the sealed system. Inspected unit for dye from the drier and found no indication of a refrigerant leak, just oxidation on the copper in the back compartment. Upon further inspection, found rust/corrosion on the bottom left door hinge in the corner of the frame. Suspect that the refrigerant leak is in thermal within the Yoder loop. In this case, the unit would not be repairable and customer will have to replace the unit entirely. Job complete."

"Confirmed ice sitting in icemaker tray, but not getting ejected into the ice bin. Unable to make icemaker cycle when pressing bypass button. Installed new icemaker and confirmed icemaker properly cycles and fills. Advised Mrs. to allow 24 hours before the ice bin starts to fill up.

"Sr7741040159 inspected unit for dye, unable to locate any dye called whirlpool Tech Support unit has been deemed non-repairable advise customer to reach out to extended warranty"

"Customer concerned that the cooktop is not lighting. Confirmed issue. Upon arrival, found no gas output from all burners. Removed main gas line from the home side and checked for gas. Found no gas supply from the home side. Informed customer to contact the gas company to get gas restored to the cooktop. Job complete."