"Customer concerned that the unit is not completing a cycle. Confirmed issue. Upon arrival, checked error codes and found F7E4 error. Pulled unit out and checked motor compartment. Found significant amount of oil leaking from the gearcase, which has caused damage to the cam and the belt. Will need to replace the gearcase, cam, and belt to properly fix. Quoted customer to repair. Customer declining repair and getting a new unit. Job complete."

"Upon arrival, turned all surface burners on to medium setting. Found left rear burner staying off for an extended period of time before cycling back on. Found front right burner staying on high without cycling off. Replace both burner switches for left rear and right front burners. Performed additional testing and confirm burners are properly cycling now. Job complete.

Blew out entire sealed system with nitrogen. Evacuated system and recharged with 9.5 ounces of R134a. Confirmed running pressures at 2/100.

"Installed new parts, tested unit, all ops good. Job complete.

"Upon arrival, confirmed water sitting in tub. Through diagnostics confirmed drain pump running, but no water flowing. Upon further inspection, found drain hose kinked. Removed kink and activated drain pump. Found water did start to drain out but super slow. Cleaned out debris from drain pump and performed additional testing. Confirmed unit is properly draining out the water now. Job complete F9e1, f0e2