Diagnosed unit and determine the filter head assembly was faulty therefore not allowing the water to dispense. Need part. Installed filter head dispenser assembly. Tested operation of the water and it is now dispensing and working properly. Job complete.

Got to this unit and had to break apart all the ice in the bottom of the unit before servicing this unit. The drain was also found to be clogged which contributed to the ice production into the floor of this unit. This was also keeping the door from closing correctly. Was able to install new heater and thaw this unit out. Once this was done tested and insured that the drain is now free flowing. No further issues found at this time. Job complete.

"SEAL SYSTEM PROBLEM! Inspected unit and determine the compressor is faulty. It is getting 120 VAC but will not turn on. Will need to be replaced. Per whirlpool warranty compressor is covered for five years parts and labor. Customer had to pay service fee. install new compressor, dryer and process valve. Vacuum system for 25 minutes. We charge system with correct amount of refrigerant 68 grams R600a. Unit is now cooling properly. Job complete."

Inspected unit and determine the icemaker is getting 120 VAC but will not activate. Faulty icemaker. Install new icemaker. Tested operation and it is now working properly. Job complete.

Inspected unit and determined the drain pump is getting 120 VAC but will not activate. Faulty pump. Install new drain pump. Tested operation of the unit and it is now draining and working properly. Job complete.