"Cx complaint: noisy operations during the spin cycleUpon arrival, entered diagnostics, found no error codes. Ran a diagnostic cycle to completion with no issues. Tipped the unit up and found a leaky gearcase. Advised cx to start shopping for a new washer.

got to this unit to find that the evaporator fan was indeed not working. Gave it a good tap and spin and nothing happened. Gave customer estimate for replacing this fan and was approved. Exchanged out fan and immediately came back to life. Unit has been cooling, but was not distributing cold throughout the unit. Job complete.

Special project S941EF. Heated oven up to 500 for 30 minutes.

"Cx complaint: noisy operations/white dust on the groundUpon arrival, confirmed cx complaint. Found main bolt to the cam was loose. Removed the cam and found gear teeth worn out. Replaced cam and actuator with pre IDd parts. Ran a calibration and an auto test to completion successfully l unit now operates as designed

"Got to this unit to hear from the customer that this unit is making a noise once twice daily. This is a noise. I was unable to replicate here today. Went through the diagnostics testing. Tested all parts and pieces that were possible. Ran the condenser fan, ran the icemaker, put water in the icemaker, Ran both evaporator fans and ice room fan to confirm operation, and also to verify that none of these items were causing this noise. Also took the unit out from its hole and inspected. The rear of the unit did find one of the large suction lines up next to a high-pressure line. They were close to touching if they were not. Was able to gently persuade these lines apart from one another to where this was no longer a possibility. After overall inspection of the unit and then re-leveling could still find no real issue here. Did perform multiple task of inspection and re-leveling this unit. Ask the customer to please record this if it happens again.