"Got back to this unit and was able to install new gaskets new slides, and level this unit. After doing all of these items then also found some of the seals werent quite as as well as I would like. Was able to heat the seals in the locations that were necessary to make them seal that much better. Before leaving gave the customer some information on some of the unit issues Seen on this particular one to help out for future reference. Unit now working correctly no further issues found. Job complete."

"Installed new cam kit, belt, and suspension kit. Performed calibration and auto test. Confirmed all ops functioning properly. Job complete.

Placed unit into diagnostics mode and found storage fault code 9-4. Manually activated wash pump and found wash pump locked up. Installed new wash pump and performed multiple test. Confirmed unit washing properly with no leaks detected.

Go to this unit discussed with customer the issues they were experiencing and then started to look the unit over. Looking the unit over found that both the refrigerator doors appeared to be seal correctly. Customers biggest concern was the freezer section where there was several times of the unit giving the customer Information that the temperature was warmer than 41?. This has been the inspiration for getting us out here today. Further inspection did indeed find there to be a cold pack had slid down behind the drawers and was able to make itself hang in such a manner that was keeping a section approximately 4 to 8 inches long of the bottom door gasket to not be seal correctly. After removing this close the unit back up and perform self test on this unit no issues were found through self test. Everything appears to be working correctly. Customer to let us know if any further issues are found.

Installed new RC door. Confirmed door gasket is sealing properly all the way around. Job complete.