Found condenser fan blade fell off shaft. Applied per a gum to inside of blade to fill the gap then reseated to shaft. All ops ok.

"Installed new heater, tested operations confirmed unit working properly

Came to diagnose unit and determine the transmission is leaking oil and also the drive basket and clutch are worn out. Will need parts replace. Customer stated he will purchase new unit since its not cost effective.

"Installed ice door, all checks okay.

Found broken door latch and bezel. Installed new latch and bezel. Tested unit and it is now working properly. Job complete. Will charge customer service fee and the latch part since it was never charged the first time time we installed it. Job complete.

Defrosted evap and drain installed drain tube heater and ice bin rails

"After reviewing data loggers on refrigerator, I went over the results with customer, customer is happy with the settings just doesnt like the noise the compressor makes they will invest in a newer, better model, I turned the settings up and they went on vacation for a week to one which explains the higher than normal temperatures in top and bottom, unit working as design now set to three, freezer at zero refrigerator at 36?"

"Installed new belt wheels and idler pulley and confirmed quiet opperations.... Unit is now working like it should and customer is happy

installed new basket and suspension and leveled unit as best as i could as the tile is uneven but unit is now working 10xs better than last visit

When I walked in the user at Toph was displaying cooling off. I pressed the 2 far right buttons and held them down until its cooling turned back on. I explained and demonstrated this to the customer. Compressor and all fans came back to life. Job complete.

Replaced u/i and control ck operation okay

Replaced wall oven touch control panel job complete

I removed and replaced the ordered parts. All functions check OK. Job complete.

"When I arrived All of the interior lights were not working, the pantry drawer user face was also not working and not illuminating. Fresh food temps were around 55. When I entered the unit into diagnostics and check for icemaker error codes, it would not display anything. I tried to cycle the icebox fan in diagnostics and it would not work. I removed the pantry drawer, user interface and found it sitting in a puddle of water and the wire harness corroded. Pics attached. I disconnected the wires from the control and dried out all of the water that was in that cavity. At that point the lights came back on. However Controls still did not function properly. Most likely the pantry draw user interface, sitting in a puddle of water shorted out other controls as well. I explained to the customer that it could not be determined which one would need to be replaced until we replaced them one at a time. Both her and her husband are bedridden and under hospice care. She needs a refrigerator immediately and does not want to go through the process of trying to repair unit. I called appliance direct on Malabar Road in Palm Bay for them and helped her purchase a new one over the phone with Thomas. Thomas was very helpful. Appliance direct will be delivering a new appliance within the next several days. no work done today. Job complete.

"Replaced icemaker assembly, triple valve and fill tube heater. Cycled icemaker and verified proper fill. All checks OK at this time.

Installed basket but had to drop transmission as it was very stuck on the transmision.... Replaced basket and confirmed unit working like it should

"Inspected unit and determined one of the hot wire going to the oven light bulb housing was faulty loose not making contact therefore not energizing the lightbulb. Repaired problem by reconnecting the wire, connection tightly and securely to the housing. It is now turning on the lightbulb tested properly job complete"

Installed new Ui control and freezer evap thermistor. Tested operation of the unit and it is now defrosting properly. Job complete.

"Replaced parts, all checks okay."

installed gear case... Suspension and slider and clutch and stator and basket and tested unit to work as it should... Did have to dremil off the center bolt with dremil as it stripped out as it was stuck on the transmission

New RR infinite switch installed restoring full RR cooktop element function in all settings low through high. All unit operations check good upon completion of repair. Customer to advise.

New HV/LV controls and ice room fan motor installed in attempt to resolve intermittent operational issues reported by the customer. Unit ran through extensive diagnostic testing finding and/or reporting no component / operational failures. All unit test and operations check good upon completion of repair. Customer to monitor and advise should further service be required. Original HV/LV controls marked and retained for core return.

"Found the detergent dispenser door latch had come free from the securing clip allowing the latch and clip to separate from the dispenser assembly. Found no significant damage to either the latch and/or clip. All parts reassembled and secure to correct. Units dispenser door now fully functional. Customer to advise.

Removed and replaced maker assy all ops test ok

Removed and replaced ui all ops test ok customer to advise.

Got to the unit was able to get inside to change the coils for gas. Once the coils were changed out tested the unit with front cover off to ensure function. Found this unit to be working properly. No further issues found at this time. Job complete.

Sr7738029640 called whirlpool tech line after reporting pressures. They have determined it is either the Ui or the main control. Drops the temperatures on the control and advise Mrs. to monitor unit and if she calls back to give her an estimate for the UI and main control.

"Unit has a sticking t stat, we cant get parts for this anymore everything is discontinued. Cannot repair."

"Found heavy roach infestation inside unit, will not be installing any parts.

Installed new basket and calibrated unit. Tested unit and high speed spin is operating properly now. Job complete.

"Found drain frozen, replace with trap and cleared drain. All ops ok.

"replaced both fresh food doors and checks ok

"Installed new door seal and door latch, tested unit, all ops good. Job complete."

Installed tested checked ok

"Installed new springs, tested unit and confirmed unit working properly"

Installed new control tested unit confirmed unit operating properly. Advise Mrs. to call us back if she has the same issue.

"Installed new, sound dampening and cover, confirmed rattling stopped still a slight vibration in condenser area after leveling out fridge found vibration, lowered advise Mr. to call us back if he has any issues

"Installed parts, all checks okay.

"Recall - filter housing is faulty. Removed filter and with housing bypassed unit fills and sprays fine. Cold plate is frosting up nicely when water is dumped out. Mrs is going to use without a filter for now, Mrs will advise if she would like repaired."

"Pressurized sealed system with 140 pounds of nitrogen. Spray down all accessible sealed system lines. No leak bubbles detected. Also inspected sealed system lines with electronic sniffer with no results of finding any leaks. Tightened valve core on process stub to prevent any future leaks. Unit possibly lost partial charge from valve core or was under charge from previous service. recharge system with 56 g of R 600 and confirmed full frost pattern on evaporator coil. customer not available to advise of findings. (took kids to the beach). I called whirlpool, tech-support, and reported findings with refrigerator. Everything was documented under the same SR number from previous trip out. Customer to advise if any more issues. Job complete."

Found extreme brake when motor stops. Found and removed excessive brake dust from housing. Confirmed tub stopping smooth now. Job complete.

"Installed new lower spray arm feed tube, assembly and cover. Access panel nut needed wrong part. Perform short test and confirmed. All spray arm is functioning properly now. Job complete."

Installed new freezer fan motor and confirmed proper operation. Job complete.

"I replaced the drain pump and control with new parts and also the belt because the old belt had a heinous squeak. I ran the unit in diagnostics and all ops and components tested good without faults or errors.

Got back to this unit and installed new pump. Tested new pump and had no issues. Found no leaks. Unit ran through all testing without issue. Job complete

"Found the units magnetron failed resulting in no heat condition reported by the customer. Testing conducted confirming primary failure due to a faulty magnatron. Found internal evidence the unit had at one point been dropped which likely had contributed to premature component failure. As no cosmetic damages are seen on the cabinet exterior, damage had likely occurred while the unit was still in the original packaging. Units cabinet is a non-serviceable component. Pictures attached for reference. No less than a new magnetron would be needed to correct primary failure found. Additional failures may exist. Customer has opted not to advance with repair service due to cost of repair versus replacement cost. Quote listed is for estimate only. No parts to be ordered without customer authorization. Customer to advise."

Unit needs defrosted customer is going defrost instr customer about holding doors open

"Found faulty strike assembly, replaced from truck stock, calibrated and tested and all checks OK.

Replaced cooling fan/fad sensor. Heated unit to 350F and all operations test OK at this time.

Installed new heater coil and lower spray arm and confirmed unit is back to working like normal

Replaced part listed ck okay

Installed new lower spray arm. Job complete.

"Put ice guide in place, all checks okay."

"Customer concerned that the pads on the door broke again. Confirmed issue. Installed new hinge pads. Tested unit, all ops good. Parts are covered under our repair warranty. Customer is prior military and was inquiring about discount. Informed him I wont charge for labor since repair was very fast anyway.

Installed control all ops ok.

Installed new evaporator and recharge system 4.8 ounces of R134a advise Mrs. to monitor unit

Defrosted unit and Installed all new parts. Tested operation of the unit and it is now working properly. Job complete.

Cx complaint: out of balance situation.Found a bad hub. Quoted cx for a new hub and a Washplate in case its unable to be removed. Cx denied repair.

Replaced defective glass door. Unit operates as designed.

Replaced defective top. Ran an auto test to confirm operations. Unit operates as designed.

"Recall - freezer door not shut all the way and built up ice all around cabinet. I removed door,defrosted ice, formed gasket to fit, door closing properly now no more fish mouths, tested good afterwards"

Repaired lid switch assy job complete

Replaced main control and replaced ui again under RPW. Job complete

Replaced dispenser cover assy job complete

Installed new lower cooling fan. Put unit on a 350 bake and both cooling fans are running proper now.

"Installed all new burner knobs, tested unit and burners are working. Job complete."

Replaced part listed ck ok

Installed new control and sensor

Installed new ice maker unit checks out ok

Unit had a bad icemaker installed new icemaker

Unit PEX exchange complete. All initial unit operations check good at time of service. Customer to advise.

I found that the bake element had no continuity and that the element had a break in it. I replaced the part with new part with no cost to the customer. I tested the unit out and the unit got up to temperature and the element cycled on and off as it should. All ops and components tested good without faults or errors. Job complete

Got to the unit and installed sound insulation. Unit has been working properly since last visit. Job complete.

"Got to this unit to find bedsheet stuck underneath agitator. After a little bit of struggle was able to get the bedsheet out from underneath and remove agitator. After that gave customer estimate for new agitator since the old one was bent and bowed customer approved, agitator replacement. Tested unit and calibrated after replacement. No further issues seen at this time.

"When I arrived, the unit was locked with clothes and water inside. I called GE Techline and had them walk me through diagnostics. Below is a list of necessary parts to repair this unit. Customer will replace unit. I used my shop vac to remove the water from the unit so that I could unlock the door to allow the customer to retrieve their items from inside the unit. Job complete.

Removed and replaced mullion and sound pads all ops and sounds test normal customer to advise.

Removed and replaced control and probe all ops test ok temps are good

Install check valve. Did not solve the problem. I told him I would put the check valve on no charge. Everything worked good now.

Installed new right front burner. It did not need the infinite switch. Revised estimate. Burner is now working properly. Job complete.

"Installed all new parts, unit is working properly now. Job complete."

"Customer concerned that the unit is not heating properly and the timer will not advance correctly. Confirmed issue. Upon arrival, verified proper airflow at the dryer vent outside the home. Checked power at the outlet and found that Im getting 0/120120vac. Outlet is missing L1 which is causing the heating element not to run at high temp. Heating element does get warm but does not glow. Informed customer and showed her the outlet with my meter. Instructed her to contact an electrician to get the outlet fixed. Customer understood. For the timer issue, informed customer to get the outlet fixed first, then try the dryer. If she notices any issues still after getting the outlet fixed, let us know and that service charge is valid for 30 days. Did not want to diagnose a timer issue with incorrect power at the outlet.

Found unit heating ok tested in dyno heater comes called tech line advised unit is working asit should. file#7738078187. Drew.

Found coating coming off mold replaced I/m ck ok

Repositioned burner base and flame spreaders ck operation ok

"Installed new discharge tubing, process valve and dye drier. Vacuumed system for 35 minutes. Recharged system with correct amount of refrigerant 5.00 ounces r134a. Unit is cooling properly. Job complete.

Customers concern was a squealing sound. That sporadically comes from drive motor. Drive motor is not covered under 10 year part warranty. Also occasionally unit would complete cycle and close would still be wetter than usual. This was due to the unit going off balance because of the load. I explained to them the property use of loading this machine. Suspension checks good. Hub checks good. Also motor shaft squeals sporadically but is not catastrophic. Customer will continue to use. Job complete.

"Installed sump, all checks okay."

"Found bad thermostat which caused cutoff to fail. Installed parts and tested temps, all checks okay at this time.

Customer instructed on use and care.

"Found heater open, replaced heater and unit is working properly, all checks OK.

"Found lid lock shorted, replaced from truck stock, calibrated and tested unit and all checks OK.

"Replaced faulty jazz board, customer had power surge which may have caused the failure. Programmed unit to Code 01 per WPL. Unit is cooling and all checks OK."

"Replaced defective fan blade, heating element, and thermal cutoff. Tested operations successfully. Unit operates as designed.

"Unit goes straight to UL (unbalanced load) at start of cycle due to seized floating basket and bearings failing. Unit would need a rebuild, which is not economical. Mrs Day to replace the washer."

Replaced defective dispenser housing. Ran a diagnostic cycle. Confirmed no more leaks. Unit operates as designed.

"Got to this unit to find the icemaker was overflowing and sending water into the bin and the refrigeration cavity. This was due to a Chinese icemaker, I believe. This icemaker was sending excess water into maker when it should not have been. Due to this, they were experiencing overflow issues. Gave customer estimate for new icemaker and was approved. Installed new icemaker and tested. Found icemaker to move through full harvest cycle without issue. Then delivered water to the maker without issue. Did have to re-level this unit slightly so that the water could not come over the threshold of the icemaker. Once this was done, had verified water level in the icemaker. no further issues seen at this time. job complete.

Installed new RF burner switch

Replaced cooling fan. Job complete

Replaced cutter grid job complete

Insatlled new belt and confirmed unit in spin to be quiet.... Now unit is working like it should and the customers are happy