Removed and replaced parts listed all ops test ok passed calo customer to advise.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 WPW10482836 LATCH

"Installed new parts and confirmed proper opperations; dspstn on spec-tagged invntry: 1 W10919003 PUMP 1 W11038689 VALVE , and 1 W11395618 CAPACITOR"

Checked unit ops could not get unit to replicate issue ran unit in several cycle and everything is working as designed advised customer to keep an eye on unit and call us back if problem occurs again transaction ID #513475

The transitional edge of the stainless control panel has several rust spots on the corner that have pitted the metal. Unit needs new stainless control panel. Ordering part. ; ordrng 1 W11175576 (Stainless control panel)

"Replaced parts, checked out unit, all ops test good. Job complete."

"Installed parts, all checks okay l; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE"

Installed new parts and tested. Unit is washing and functioning as it should. No further issues found at this time. Job complete ; dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER

"Tech found unit with cam assembly installed incorrectly. Tech uninstalled the cam assembly,washplate and suspension then observed for any problems and it looks good. Tech reinstalled cam , tested unit in a rinse and spin cycle with towels . All ops of unit checks good .; dspstn on spec-tagged invntry: 1 W10721967 CAM"

Checked unit found needs thermistors replaced. H1 error ; used 1 242278801 (Thermistor kit) from stock

Tech replaced faulty damper with new . Tested unit all checks good ; dspstn on spec-tagged invntry: 1 W11645127 DIFFUSER

"water and grease under washer , it's been leaking , need to replace inner and outer tubs , gearcase , agitator , clutch, slider , rotor cover , stator to fix unit; ordrng 1 w11219115 (outer tub) and 1 W10811960 (spin basket) and 1 W10915701 (rotor) and 1 w11393685 (gearcase) and 1 w11550891 (agitator) and 1 W10915700 (stator) and 1 W10752189 (screw) and 1 2manjob (2 man job), dspstn on spec-tagged invntry: 1 W11165546 VALVE 1 W11401710 CNTRL-ELEC , 1 W10734521 SLIDER , 1 W10754448 CLUTCH , and 1 W10876600 PUMP-WATER"

Install new icemaker. Tested operation of the icemaker and it is now requesting water looks to be working. Job complete. Customer paid remaining balance $310.90 with credit card.

"5/26/23 20:15: AG there 5/26 FRI, 9:06 to 9:56,Installed housing and Found water line to valve not seated secured connection ck ok lower drawer i ff warped nto part; ordrng 1 Lowerright (Drawer ff)"

"Replaced lid lock assy checked operation ok job complete. Unit would not start; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11400681 CNTRL , used 1 W10810403 (Lid lock assy) from stock"

"Washer wont agitate on top and not spinning,installed new geardogs and motor coupling,pd in full $216.29; used 1 80040 (Agitator dogs), and 1 285753A (Motor coupler) from stock"

Was sent out with no parts do we have the parts for this that were ordered.?; ordrng 1 Wherearetheparts (Need parts that were ordered)

Got back to the job to install new disposal. Took old one out and installed new. Once installed check for leaks and function. Unit is working properly. No issues found at this time. No leaks. Job complete collected for part and shipping.; ordrng 1 Shipping (Shipping)

"Valve had a missing water line insert and would not seal to tubing, need to reorder valve assembly. ; ordrng 1 242252702 (Valve (RPW)), dspstn on spec-tagged invntry: 1 242252702 VALVE"

"replaced water valve , filter and icemaker and checks ok"

Tech was assigned as a helper;

"(GB) found unit leaking ,need to replace condenser coil and Evaporator coil and dryer order. Need extra time. Request AB and GB; ordrng 1 W11507067 (Evaporator) and 1 W11507065 (Condenser) and 1 WPW10143759 (UV Drior) and 1 134A (134A), dspstn on spec-tagged invntry: 1 876764 PROCESS VALVE"

"Oven range out due to burnt main harness and 3 prong cord,need to order parts; ordrng 1 Shp (Shp) and 1 W10580296 (Main harness) and 1 3prongrangecord (Range cord 3 prong)"

Install new control relay board and also fuse. Tested operation of the unit and it is not working properly. Job complete.

Install new main control board and UI control. Tested operation of the unit and it is now working properly.job complete.

Found condenser fan loose inside of its shroud. I secured it properly and the unit now checks OK. Job complete. ; ordrng 1 POPPICSATTACHED (POP PICS ATTACHED)

"Found the unit temperatures have warmed to ambient since initially calling for service. Through the unit Settings Menu found the Demo Mode option had inadvertently been selected resulting in cooling failure, condensation accumulation, and water leak reported. Demo Mode exited resuming normal cooling operations. All initial unit tests and operations check good at time of service. Customer to monitor and advise. Customer has paid in full $160.50: CC, Transaction ID: 514593."

"Installed harness, customer to advise."

"Replaced element nto inner door panel; ordrng 1 Inner (Door panel), dspstn on spec-tagged invntry: 1 W10518394 HEATER"

Installed new icemaker and fill valve due to peeling and leaking tested goods afterwards pd in full

"Tech dissembled unit and replaced drum , and wheeler kit . Reassembled unit and unit still makes annoying sound when spinning . Tech dissembled and looked for any abnormalities and could find none . Order bracket for pulley and spring, noise is coming from lower bottom left of unit could not find anything visibly wrong. Unit could have lost tension in the spring. Tech reassembled unit and unit still makes sound but ops work as designed. Order parts below ; ordrng 1 W10837240 (Bracket assembly) and 1 WPW10446781 (Spring), used 1 4392067 from stock"

"Washer not working getting 8-2 6-4 and 2-1 error codes,need console,pd $125 by cc on file with office ; ordrng 1 W10838672 (Console) and 1 Shp (Shp)"

Freezer evaporator fan has failed. Ordering part.; ordrng 1 20002076 (Evaporator cover with fan)

"New pump and motor assembly installed. Unit ran through complete auto test in diagnostics without fault and/or water leaks. All unit operations check good time of service. Customer to advise. Customer has paid quoted balance due $398.05, Check No. 2767, Transaction ID: 514441."

Tech was assigned as a helper;

"unit is not making any noises right now , setting call for next week; ordrng 1 recheckunit (recheck unit)"

high limit thermostat tripped again; ordrng 1 00422272 (high limit thermostat) and 1 S&H (shipping)

Tech was assigned as a helper;

Spoke to Adrian at tech line SR#7736502026 I explained to him all the parts we changed out and the issue were still having is if the unit is set to 37 the crisper drawers freeze. He had me look at the gasket for ice bucket o see if it was rolling or binding which it was.that will suck in moisture and that air channel is directly shared with the crisper drawer which can freeze the veggies as they are 90% water based.; ordrng 1 Gasket (Call me on this)

Checked unit ops found unit vibrating due to loose screws on bottom panel tighten screws tested unit all noises are gone and everything checks good at this time

Replaced lower dish rack and all four wheels tested unit everything checks ok at this time

"Cc complaint unit not turning on. Found F4E4. Unit had power. Tried to start a cycle and the drum turned a little bit then stopped. Found a burn mark on the bottom of the main control. Customer will need a main control. Charged $125 by CC. Transaction id 514390. Authorization TJ994H. Total left 345.16.; ordrng 1 WPW10542000 (Control), dspstn on spec-tagged invntry: 1 661570 BELT 1 WP3392519 FUSE-THRML , and 1 wpw10350906 SWITCH-DOR"

"As reported, found no illumination, tone and/or function at the units UI console. No change following power cycles. However, found the unit is able to enter diagnostics. F6-E2 displayed (Communication Error: UI Cannot Hear ACU). Found UI key button functions intermittent. Unable to properly navigate through diagnostics and/or initiate component load testing. Primary F6-E2 fault code displayed relates to a fault of the ACU. Results through testing confirm the units UI console has also been compromised. Unable to conduct full operational testing due to component failures. Additional component failure(s) may exist. New ACU & UI console will be needed to correct primary failures found. Customer will be contacting Maytag Customer Service in attempt to obtain Special Concession covering Parts & Labor. Quote listed is for estimate only and subject to change to reflect total parts and labor time needed to complete repair. No parts to be ordered without prior authorization. Customer to advise. Customer has paid service charge $125.00: CC, Transaction ID: 513718. ; ordrng 1 Shipping (Shipping), dspstn on spec-tagged invntry: 1 W11429620 CONTROL"

"Found faulted water, inlet valve. I removed and replaced it with a new one from truck stock. I then calibrated the unit and tested all functions and the unit now checks OK. Job complete. ; used 1 W11038689 (VALVE) from stock"

Tech was assigned as a helper;

Replaced drum bearing sleeve and drum is still wobbling badly and scraping front panel. Tried making any adjustments to correct but could not resolve issue. Drum appears to be out of round and Mrs has decided to replace the unit.

"Found valve in back leaking and handle broken, nto parts; ordrng 1 WPW10341320 (Valve) and 1 WPW10670421 (Handle)"

Was able to remove ice bucket with hammer and installed new on. Cleared up the minor rust under gear. All ops ok

"Tech found unit with bad board and capacitor, not allowing unit to start and act erratic on controls. Nto parts below to fix ; ordrng 1 W11603811 (Control) and 1 W11158830 (Capacitor), dspstn on spec-tagged invntry: 1 W11210463 VALVE"

"Found no air flow used test kit advised customer to have vent cleaned. 22.71 amps.; dspstn on spec-tagged invntry: 1 279838 ELEMENT 1 W10900067 CUT OFF , 1 W11224254 VENT TESTER , and 1 WP3387134 THRMST-FIX"

"Found water coming from ice maker so will order needed parts to fix the issue... will also order the strip for the freezer gasket as it is having a litttle bit of water sitting there; ordrng 1 W11579561 (valve) and 1 W11614808 (harness) and 2 shimss and 2 W11159742 (gasket)s, dspstn on spec-tagged invntry: 1 WPW10577864 DOOR-ICE"

Removed and replaced comp charged unit 58 grams r600. All ops test ok customer to advise.; dspstn on spec-tagged invntry: 1 876764 PROCESS VALVE

Found insulation sticking out at bottom of door reposs ck ok

Replaced thermostat and trimmed vent hose due to crushed portion. Unit is running and heating properly. All checks OK.; dspstn on spec-tagged invntry: 1 WP3387134 THRMST-FIX

"replaced compressor and checks ok; dspstn on spec-tagged invntry: 1 TJ90SF8404 PROCESS VALVE 2 W11504419 COUPLER , 2 W11504448 COUPLER , 1 W11370574 COMPRESSOR , 2 W11504420 COUPLER , and 2 W11506623 COUPLER"

Tech was assigned as a helper;

"Refrigerator drain line clogged,cleared,customer to watch ,may need Fc drain pan,pd $133.75 by ck#2440"

"Husband had video of the unit making a little click in agitate so i installed a new slider as the old one looked like it took a little abuse ..also leveled feet; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11396717 PUMP"

"Dishwasher not draining due bad drain pump,installed new drain pump and tested good afterwards,pd $263.24 with cc on file ; used 1 WPW10348269 (Drain pump) from stock"

Tech found units ice maker arm out of place . Tech reinstalled ice maker arm correctly . Tested unit and all checks good . Cust paid svc of 125.00 CC Auth# Y4WWTJ

Found unit with water leak from fill tube addressed issue tested checked ok

"Replaced igniter. Tested unit, all ops test good. Job complete.. Transaction id 514088. Autho 993AH4; dspstn on spec-tagged invntry: 1 5303935066 IGNITOR"

Replaced thermal ck operation ok; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 W10900067 CUT OFF

Got to the unit to install dataloggers into the unit. With two drawers put one in the top and one on the bottom. Found the unit registering 34° on arrival. Looked as though there was ice on the evaporator in the back. Did not see the evaporator fan running at the time. Did a power reset on the unit just from the control on the facia of this unit. After just a couple minutes did see the fan working at that time. Will have to reschedule for return visit to retrieve data logger.; O-emld tckt

"Unable to detect any trace of reported electrical burning odor. Customer states, odor was somewhat faint, only noticed for a short time, was not noticed inside the refrigerator and could not be positively confirmed that it had been originating from the refrigerator. Customer had recently installed a surge suppressor at the refrigerator electrical outlet. Surge suppressor was found to be warm to the touch and may or may not have been the origin of reported electrical burning odor. Surge suppressor removed to rule out the suppressor as a possible source. All unit tests, operations and temperatures check good with exception to recently installed ice maker which again reports E2 (Lost Position) and had failed to produce ice over the last three days. Units ice maker ran through and completed harvest cycle test without fault. Icemaker water fill test initiated. Units isolation valve / dual inlet water valve could be heard energized with no water flow. Facia / ice maker water fill tube heater test performed confirming proper voltage supplied. Heater test left in operation estimated five minutes thawing ice blockage within the water fill tube restoring water flow to the ice maker. Power cycle conducted following end of testing. Ordering new ice maker assembly per recorded fault. Customer instructed to monitor unit operations and to call for immediate return service should burning odor reoccur and confirmed originating from the refrigerator. Customer to advise. ; ordrng 1 W11658802 (Ice maker)"

"When I arrived, customer told me and showed me a water stain down the front of the freezer door directly in line with the water dispensing spout. Pics attached. I activated the water dispenser at least 100 times rotating between quick bursts, and also short and long fills, and could not replicate the problem. I advise customer to videotape the issue when it occurs so that we can isolate whether it is coming from the dispenser or from the ice door. Customer will advise. Job complete. ; dspstn on spec-tagged invntry: 1 W11423787 DOOR-ICE"

Got to the unit to find that the agitator had a article of clothing under it. Removed agitator to get article. Replaced agitator. Unit is back together and set to go. Collected service call. Job complete

Found faulty icemaker. I removed and replaced it. Job complete. ; dspstn on spec-tagged invntry: 1 W10865826 VALVE

Door came in with damage will nto new one ; ordrng 1 W11532925 (Door RPW)

"Customer reports continuing intermittent F1-E0 faults (Internal Board Failure). Customer reports, intermittent fault has not yet occurred during use. When seen displayed, the fault can be canceled at the UI control. Hours or even days can pass before fault again displays. Confirmed F1-E0 recorded in unit history, cleared prior to testing. Unit ran through full diagnostic load testing without fault. No known 120VAC or 240VAC electrical issues noticed throughout the home. Power supply to the unit and all electrical connections check good with no physical damage to the wire harness found. Ordering New Stock control from Plainsfield in attempt to eliminate reoccurring fault. New wire harness supplied by pre-ID to be installed on return. ; ordrng 1 W11548749 (Control, New Stock from Plainsfield)"

"all 3 elements check good , ordering in control module for oven , Mrs. Turner is going to bake some bisquits and see how they come out , oven might be ok , she will advise if we need to install control; ordrng 1 00655359 (control module)"

Tech was assigned as a helper;

"Got to the unit to hear from the customer that the unit was not draining properly and spitting out clothes properly at the ends of the cycle found that the drain pump was not sounding normal. Took the unit apart to find there was some small debris in the drain pump, keeping it from draining out properly. Once these articles were removed, tested again to find that the drain pump is now working properly. Job complete. No further issues found at this time."

"As reported, found the units door bellow torn resulting in water leak through cycle operations. New door bellow supplied by pre-ID installed to correct. Unit ran through diagnostic auto test without fault and/or water leaks. All unit test and operations check good time of service. Customer to advise. Customer has paid in full $450.57: Check No. 1016, Transaction ID: 513592. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW"

Installed parts ordered and unit is now working and spining like it should; dspstn on spec-tagged invntry: 1 W11178227 TUB

"Inspect the unit and determine the RC evap coil and cover. It is frozen with ice, therefore cause the water buildup in the floor of the refrigerator which caused the LED light to short out.. per service pointer #W11092686 Rev G.there is a fix for the RC evap oh, defrost issue. Whirlpool,is covering labor S code: S16360 ..Install new LED light. Will order kit .Need to come back just for the other issue now.; ordrng 1 W11457241 (Drain pan kit), dspstn on spec-tagged invntry: 1 W10695459 MODULE"

"Installed doors, all checks okay ; dspstn on spec-tagged invntry: 1 8201815 1/4' CHECK VALVE CONNECTO"

Found door latch with intermittent connection causing cycle to be interrupted and throwing F5E1 latch fault. Replaced latch assy and ran through a diagnostic cycle which passed without fault. All checks OK. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH

Going to order water valve as it is releasing to much water into ice tray and freezing up motor not letting the ice maker dispence; ordrng 1 W11645245 (valve)

"Found cold water valve is bad and letting machince time out.... also customer needs suspension rods as the unit was not leveled and they are damaged .. leveled unit for customer until return visit and advised him to use hot to get by; ordrng 1 W11127357 (housing) and 1 W11130362 (suspension), dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR"

Tech replaced faulty board and ran unit through a bake cycle . Tested and checks good

New isolation inlet water valve installed restoring full water pressure to the unit water dispenser. All unit operations now check good. Customer to advise.; dspstn on spec-tagged invntry: 1 W11482025 WATER VALVE and 1 W11579561 VALVE

Installed new door.. now unit is back to looking like it should

Re attached feet to washer. The dryer is an older model and attached to the new washer with an old kit. It is working but not super steady. Would need correct dryer to be compleatly correct.

Tech was assigned as a helper;

Part defective nto part and valve adapter to install to water lines. ; ordrng 1 Lw11037733 (Frz door.) and 2 8201815 (Valve)s

Found main gas valve leaking nto part; ordrng 1 Main (Gas valve)

"Icemaker shut off arm was not inserted into the switch end and therefore not producing ice. I reinserted it into the switch end, and it immediately went into a harvest mode, and then filled with water as it should. Job complete. ; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE-INLT and 1 WPW10300022 ICE MAKER"

"Cx had water damage, handyman uninstalled and reinstalled dishwasher. Cx was concerned about the install. I observed and confirmed the install was okay.Collected the service call of $133.75 CK Auth# FC9H39"

Removed and replaced part listed all ops test ok.; dspstn on spec-tagged invntry: 1 W11416792 PANEL

Found that the units door was left open causing frosting over in freezer. Advised customer. Collected service call of $125 by check #2435. Transaction Id 511767. Autho TXHWX9

Install new FC evap fan motor. Tested operation of the unit and it is now cooling properly and sending cold air to the ice maker to make ice. Job complete. Customer paid remaining balance $126.66 with credit card.

"Unit broke down and rebuilt with new exterior cabinet, bracket and top panel. Unit leveled for proper balance. Unit ran through complete auto test in diagnostics as well as Rinse & Spin cycle without fault and/or water leaks. All unit operations check good at time of service. Customer to advise."

Found one open heater circuit on dryer. Nto heater; ordrng 1 134792700 (Heater)

"Installed sensor, all ops ok. Transaction ID: 512233"

"Fresh food ceiling liner LED module has failed. Also, dual water valve has failed and is allowing water to continuously leak into icemaker and wreak havoc. Also, water filled tube located on top of cabinet has burst and it also needs to be replaced along with icemaker valve and LED module. Ordering parts.; ordrng 1 W11415785 (Icemaker fill tube) and 1 W11527432 (FF ceiling LED module) and 1 W11043013 (valve), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER and 1 WPW10309866 SOLENOID"

"Found unit with burned bake, replaced part, tested unit, all ops test good. Job complete. Collected $271.51 by check #5512. Transaction id 512185. Autho 3L4AYH"

"After speaking with customer and she explained the dryer will run for hours i went right to the timer and changed it and confirmed proper heat; dspstn on spec-tagged invntry: 1 279816 CUTOFF-TML 1 279838 ELEMENT , and 1 W10857612 TIMER"

"Touch pad has stuck key, would need touchpad. Customer to call Jennair to see if she can get part covered; ordrng 1 W10887855 (Touch pad)"

Found at bottom left outside gasket will not meet the cabniet leaving a air gap to let air into fridge creating frost and sweat... also little gap in freezer where the frame meets the bottom of the freezer so will need clear cyclone; ordrng 1 W10838574 (gasket-dor) and 1 clearcylocone

"Checked ouT unit found loose door gasket,hot air getting in ,defrosted and reinstalled door seal now water reservoir getting colder tested unit ok"