"Found unit low on refrigerant gave mrs est to install dye drier, mrs declined repairs and is going to get a new unit"

"Got back to this unit was trying to perform calibration when lid lock was not operating properly. Unplugged unit after this issue plugged back in after proper lapse time for reset. Went into do calibration again, this time went through without issue door lock also had no issue. Ran automatic test and unit passed without fail. Tested further by starting quick cycle and showed customer normal operating level of water. Unit working as designed now. Job complete."

Found unit leaking from pump motor. Not worth repair for cust.

Installed blower tested checked ok . Preformed leak check no leaks detected

"Customer stated that her dishwasher leaked on two separate occasions. I ran the unit today for about 20 minutes and there werent any leaks at all. I removed the lower kickplate, and there wasnt any evidence of water stains underneath at all. I explained to her that this occurred due to the positioning of items placed on the lower rack, causing water to deflect And ultimately splash out the bottom. All functions check OK. Job complete."

After installing newv clutch and slider i tested unit and confirmed unit now working like it should and showed no error codes... Advised customer to monitor unit and call us back in within 30 days if any issues occur

Installed new control and door switch and tested unit and confirmed unit is now working like it should and advised customer to monitor unit.

Installed new door and checked over and made sure door has good seal and advised customer to monitor unit

"Got back to this unit and installed all parts. Once all parts were installed tested this unit to find all functions working appropriately and properly. Job complete.

Install new wash pump motor and tested. Found wash pump motor to be working properly and all other parts as well. Job complete.

"When I arrived, customer had mentioned that freezer temperatures were not correct and that the icemaker was not working. I checked icemaker error codes, and there werent any stored. I also checked freezer compartment, thermistor through diagnostic and found a fail. I mentioned to the customer that the unit needs new freezer evaporator fan harness assembly, which includes the thermometer. Also, bottom of door gasket is ripped that is why previous technician had ordered that. Previous technician applied a layer of white tape across the bottom of that gasket as a temporary solution and it helped to form a perfect seal. No condensation or frost inside freezer upon todays visit. Customer mentioned previously the unit would fill with frost. I advised her that the unit needs new freezer evaporator fan harness assembly in addition to the gasket and she declined repair stating she would rather purchase a new one. She asked if I could install the gasket today and I said yes but I advise against it because it will not resolve the temperature issues that she is currently experiencing as those are directly related to the failed thermistor . no work done today. Job complete. Test 01 = 03 short / failTest 56 Icemaker error codes there werent any"

Installed new wash pump and confirm unit operating properly. Advise Mrs. call us back if she has any problems.

Replaced parts listed ck operation ok

Replaced part listed ck operation okay

Go back to this unit and installed new slides. With new slides installed had to rivet the brackets to hold the door front on. Got all this back together and installed. Found there to be a significant difference in the way this door shuts. Customer could see without even operating the door That we had much better results today. Job complete no further issues seen at this time.

Replaced user interface assembly. Assisted with setup and all operations test OK at this time.

Installed tested ch3cked ok

"Installed new freezer light customer supplied part

"Installed new water valve, tested unit for leaks, no leaks. Water dispenser working properly now.

"Installed new parts, tested unit, all ops good at this time. Job complete."

"Installed new control board at rear of unit. Placed control into force defrost mode. Confirmed heating element getting hot and melting ice. Advised mess, unit may need to be unplugged for complete defrosting of the evaporator. Job complete.

"Replaced rails, and doors no longer sagging. All ops ok."

Installed timer all ops ok.

"Found bad valve, replaced part all ops ok."

Installed board all ops ok.

Drum paddle was coming off. Tightened drum paddle screws job complete

Replaced door latch job complete

Checked unit cust had ref set down to 1 lowest cooling setting when I turned it up the unit opened the damper. Job complete

Replaced control ui checked operation the 6 is working good now job complete

Installed tested checked ok

Installed supplemental gaskets along the top portion of the freezer gasket. Called tech line (sr#773849779)to confirm correct installation and documentation. Advised cx to call back if issues persist.

I removed and replaced the ordered parts. All functions now check OK. Job complete.

Replaced drive motor pulley and speed sensor. Ran through a cycle and unit completed without fault and no noise present. All operations test OK at this time.

Replaced blower wheel assembly. Unit is heating and running quietly. All checks OK at this time.

Replaced dual water valve and permagumed fill tube at top of unit to seal it off from the ice room. All operations test OK at this time.

"Replaced drive motor, blower wheel and electronics again. Ran through a complete cycle and unit completed without fault. All checks OK."

Installed tested ch3cked ok

Install new UI control. Tested operation of the hood and it is not working properly. Job complete.

Installed part tested checked ok

Tech checked unit and found a bad heating element not allowing unit to heat. Tech replaced from truck stock . Tested unit all checks good.

"Cx complaint: wont drainReplaced pressure switch, ran a diagnostic cycle and the drain pump ran continuously. Inspected the drain pump, removed a few baby socks, tested again unsuccessfully. Changed the drain pump, tested again unsuccessfully. Removed the drain hose from the pump to the tub, found debris stuck inside the tub. Removed the debris. Tested operations successfully. Unit operates as designed.

"Replaced the brackets, door still grabs on the left side before the right side. Per tech line (SR#7738512909) the door is designed to be opened and closed from the middle of the handle, will not operate correctly if grabbed from either side. According to tech line, unit operates as designed."

Replaced worn out shocks. Tested operations successfully. Advised cx to call back if issues persist.

"Installed new part, tested ice box fan in diagnostics, all ops good. Job complete.

"Installed new cam and belt, calibrated unit, all ops good. Job complete.

Inspected unit and determined that the cost of the freezer door freezing up could be because of debris in the drainage tube going to the drain pan. Flushed out the drainage tube and cleaned out the drain pan. They should not be no more restriction when the unit goes into a defrost cycle.

Inspect the unit and determine the drum will not tumble. Reason was there was a snake caught around the blower. Opened the back of the blower housing. Customer Remove the snake which was dead. Cleaned out the blower housing and blower wheel with disinfected cleaner. Reinstalled unit and it is not working properly. Job complete.

Inspected unit and determined all components check out good. Customer had already cleaned out the exit prior to us coming. just wanted us to reassure him that the unit its working correctly and it is. Job complete.

"When I arrived, I found the bolt that secures the agitator installed in the lower portion only and not through the top portion down into the lower portion where I installed it the last time that I was here. I took a picture of that and attached to the work order. I removed the bolt from the lower portion and reinstalled the top portion of the agitator in place and installed the bolt down through the top portion into the bottom portion and onto the shaft as it should be. I took a picture of that also and attached those pictures to the work order. I called Whirlpool Techline and spoke with Drew. I suspect customer tampering with this so they can get a new washing machine. I documented my findings with him and also sent him those pictures. Job complete. Drew in whirlpool tech line SR# 7738509517"

"Installed new, right front burner switch. Confirmed right front burner working properly now.

replaced cond. fan motor and checks ok

Installed new control unit cooling

Installed new freezer door

Installed pan all ops ok

"Installed new heating element due to no heat,

New UI panel installed restoring full display function. Unit ran through diagnostic testing without fault. All unit operations check good upon completion of service. Customer to advise. Original failed UI panel marked and retained for core return.

New lower spray arm and interior door insulation installed. Unit ran through complete auto test and initial normal wash cycle without fault and/or water leaks. All unit operations check good upon completion of service. Customer to continue normal use and advise should further service be required.

I removed and replaced the ordered parts. All functions check OK. Job complete.

Unit needs new suspension and spin basket. Customer decided to replace unit. Job complete.

I removed and replaced the user interface. Job complete.

Removed and replaced heater harness and maker assy all ops test ok customer to advise.

"Got to this unit to find that, indeed the amount of lint built up in the trap, was keeping the screen from being able to drop fully into the trap. This turn was not allowing the door to shut because of making contact with the lint screen. Was able to remove most of the lint with a small grabber and a screwdriver.once lint was removed, screen was able to fall down into its channel properly and door shut as well. Tested unit found no further issues at this time. Job complete.

Installed new control and sensor and confirmed unit now heating on bake and broil.

Installed new spray arm and advised customer to mointor unit and be careful not to stack tall pans or anything the spray arm can hit

Installed new door ice and confirmed ice coming out properly and installed new drawer for customer and everything is back to normal

"Sr7738512734Installed new diffuser, but found like still not working with switch called Techline there are three lights in the refrigerator section that are wired in series with each other, and all three of them checked good it was a wiring issue in the cabinet unit has been deemed non repairable

"Installed new harness and confirmed unit working properly

Replaced drain sump pump. Checked operation ok job complete

I replaced both bulbs with new parts and units light worked as designed. Job complete.

I replaced the motor and fan blade with new parts and unit is now quiet. Also all other ops and components tested good without faults or errors. Job complete

I replaced the parts the customer bought and the units started to cool. Unit is working as designed at this moment customers will contact us if they continue to have problems.

Inspected unit and determine one of the hot wire connection going the bake element was making contact therefore not sending 220vac to the bake element. Repaired problem by reconnecting the wire connection tightly and securely to the bake element. It is now getting power and turning on. Oven is now heating properly. Job complete.

Tech replaced faulty ui panel with new . Tested unit all checks good

Tech checked unit and found a dirty igniter not allowing it to make contact with burner and create flame. Tech removed burner cap and cleaned igniter and burner caps . Tested unit all checks good

Disconnected unit from house water supply. All checks OK at this time.

Found fill tube frozen going into icemaker. Verified fill tube heater checks good. Cleared water line and insulated fill tube inside ice room. Icemaker cycled and filled and all checks OK.

Found unit running in a 27in vacuum. Compressor and fans all operational. Vacuumed unit down to 30in and when pump shuts off unit does not hold. Gassed up unit for customer but advised no guarantee on how long it will last. Customer does not want to pursue repairing the unit and will replace it.

I removed and replaced the water inlet valve. I tested all functions and ensured No leaks and the unit now checks OK. Job complete.

New drive motor installed. Vent tester from truck stock used confirming airflow meets or exceeds minimum requirements. All unit tests and operations to include proper drum rotation and cycling of the heater circuit check good upon completion of repair. Customer to advise.

"Unit has issue with control and is no longer available. Cannot fix.

Installed gasket all ops ok.

"Found Teflon from Icemaker is flaking, allowing it to leak in freezer. Also found fz door saturated with water. Not worth repair."

Installed rods allops ok.

Installed gaskets all opsmok.

"installed base plate and checks ok ,

"Installed new fc light due to lights flickering,also installed new filter housing due to water filter not allowing flow of water,tested good afterwards

"Customer concerned that the unit is banging around during the spin cycle. Upon arrival, checked error codes again and found no error codes. Ran unit on automatic test and monitored all functions. During this visit and during spin, heard very loud grinding noise coming from the cam. Accessed cam and found teeth on cam are worn and slipping. Installed new cam and tested unit, all ops good.

"Customer concerned that the unit made a pop noise and the unit now has no power. Confirmed issue. Upon arrival, pulled unit out and checked power at the outlet. Got 0vac at the outlet. Removed terminal block cover and found wires installed properly and no issues with wiring at the terminal block. Removed back panel for the infinite switches and found no sign of burning or arcing. Checked breaker and found breaker is tripped for the oven. Turned breaker back on and checked power again and power is good. Got 120/120/240vac. Customer stating that the issue happened when she was using all 4 of the burners at the same time. Checked all the infinite switches and the burners and they are all working. Cannot find any issues within the unit itself. Informed customer to contact an electrician to get the house electrical inspected for issues, in case there is a wiring or breaker issue. Customer understood.

"Installed new oven temp probe and control board. Started a bake cycle set at 3:50, and confirmed unit properly heat to correct temperature. Job complete.

"Installed new compressor and recharged with 68 g of refrigerant. Advise Mrs. to give unit 24 hours to get back to normal operation if she has any problems to give us a call.

Installed new outer panel and door handle assembly unit checks out ok

Cust was not pushing the button hard enough job complete

Replaced water valve and defrosted the water fill line job complete

Complaint no wash I found that the capacitor was bad and had black powder on it. Also the belt was squealing. Unit will need W11395618 and WPW10006384. Customers are going to call their warranty to send us the service ticket.

replaced safety valve and checks ok

Installed motor sump assembly unit working

"Go to this unit and replaced parts ordered. Found there to be the bottom of the wash plate broken. This was able to pull parts of laundry underneath the agitator and caused damage to it. All of these parts changed. Customer to put the unit back and test will know after customer moves forward with testing. Job complete

Unit needs new control membrane. Customer will replace unit.

"Installed new evaporator, process stub, and drier. Vacuumed the system for 15 minutes, confirmed no leaks. Charged the system with 47g r600. Plugged unit in, condenser started getting warm, observed the frost pattern forming on the evaporator. Unit operates as designed.

Replaced the left hand adapter. Tested operations successfully and cx was satisfied. Unit operates as designed.