"Drawer heating element bad,installed new element.

"incoming water valve is split and leaking , replaced water valve and checks ok

Replaced blower wheel and used dryer repair kit on rollers and new belt confirmed unit working without abnormal sound

replaced user interface and control and checks ok

"Found upper butter bin flipper got stuck behind shelf, reseated flipper all ops ok."

"Found thermal cutoff went bad again.... replaced with new one and confirmed proper heating.

"Dishwasher lower spray arm came off and melted on the heater, I replaced it with a new spray arm tested OK afterwards"

"Installed parts, all checks okay.

replaced compressor and checks ok

I removed and replaced the control board. All functions checked OK. Job complete.

I started by vacuuming out the lint from inside the machine. I then removed and replaced the heat element and thermal cut off kit. All functions now checked OK. Job complete.

Remove and replace the ordered parts. Job complete.

Found unit with accumulation on separator causing warm air leak was able to clean off build up but if cust calls back for same issue order separator parts.

"Installed new control due to not completing cycle or going into diagnostic cycle,tested good after calibration"

"Installed new evaporator fan motor and new harness,also replaced harness for control but control was defective so I used old one and unit is running normal

Installed new ice maker with bucket extenstion and advised customer to monitor ice production and if there are any issues in the next 30 days to call the office

Installed new ice maker and fan... customer state water melted out into the ice bucket which indicates the fan was intermitten so replaced that and advised customer to monitior unit and call us back and if no improvement we will contact techline

"Installed new harness and drain pump, tested unit, all ops good. Job complete.

"Installed valve, all ops ok.

All ops and temps test ok called tech line sr#7739770913. Tech line advised this is normal ops advised customer to only touch the knobs and handles. If touching pass the handle on oven it can be almost as hot as the oven and can burn if touch the wrong spots.

"Found moderate to heavy frost accumulation at both the FC & RC evaporators / evaporator covers restricting airflow resulting in warmer operating temperatures reported. Diagnostic testing conducted by use of the GE SmartHQ. Multiple faults reported relating to prolonged open door conditions and warmer thermistor readings, all faults cleared prior to advancement of testing. Customer states, food product packaging had been found behind the FC lower drawer preventing the door from fully closing allowing for loss of cooling and warm air infiltration believed to have been the original cause of failure. Obstruction had been removed prior to service however, buildup of frost accumulation had prevented the unit from recovering to normal operating temperatures. Evaporator fan motor tests, defrost circuits, door seal etc. all pass testing. Firmware update conducted uploading current revision. Customer will be disconnecting the unit from power at the home circuit panel for no less than 36-48hrs (with doors open) allowing for full defrost. Customer will then restore power to the unit, monitor operations, temperatures, ice production, etc. and advise should further service be required.

"Installed control and calibrated unit, all ops ok."

So installed motor all ops ok.

Replaced drain pump. There was a large rodent infestation in the dishwasher. Informed cust if they are still there then there might be more damage later on.

I removed and replaced the console. All functions now check OK. Job complete.

replaced right rear inf. sw. and checks ok

"unit started cooling before I could get to the house , Mrs. to advise on freezer"

"Found gasket was never heated up from last visit, heater gasket up to get all the ripples out, all ops ok."

All ops test ok no leaks detected customer said she wants unit replaced do to smell of clothes after use

Removed and replaced parts listed alll ops test ok

Came and checked all components and they are working properly. Unit is cooling properly and making its normal operational noises. Job complete.

"Installed new sump motor assembly due to dead motor,tested good afterwards"

Installed new main control. Tested operation of the unit and it is now working properly. Job complete.

"Customer concerned that the unit is having trouble getting through the spin cycle. Confirmed issue. Upon arrival, checked error codes with the ge tool and found no codes. However, upon checking cycle history, found unit not completing the spin cycle. Noticed customer is not using deep fill. After inspecting and testing multiple components, found no oil underneath the unit, instructed customer to try the deep fill function and see if that helps. Suspension seems fine as of now. If issue comes back, we may need to pre order a new control board. Customer understood. Job complete."

"Customer concerned that the unit is over cooling in the refrigerator section. Confirmed issue. Upon arrival, inspected the unit and found that all 3 of the door seals are damaged. Each one has tears in them and are very stiff. The freezer door seal is in the worst shape. Due to this damage, the unit will try to overcompensate for the air leak and will freeze items in the refrigerator section, and create frost in the freezer. These seals are beyond repair and will need to be replaced. Also found ice chute gasket is missing, so we will need that gasket as well. Quoted customer total to replace all parts. Called customer since she is not at the home and she is declining repair at this time.

"Upon last visit, reset controls and unit has been working since then advised Mrs. to call us back if she has any issues"

Replaced power cord. Tested unit and all operations check OK at this time.

Replaced door gasket. Ice bin was completely full today and is working perfectly. Heated gasket and recommended leaving door shut a few hours to allow gasket to shape to cabinet. All operations test OK at this time.

Added supplemental gaskets to FC door per Techline. Mr will monitor and advise.

"Found previously replaced actuator making same grinding noise as the original actuator. Installed one more actuator, along with a cam kit. Performed calibration, auto test, and component activation, confirmed quiet operation now. Job complete.

"Found and replaced burned out heating element. Perform short test and confirmed unit heating properly. Job complete.

replaced motor and blower wheel and checks ok

"Installed new compressor, tested, all ops good. Job complete.

Found faulty sensor installed new checked ok

"Washer stuck in a cancel mode I unplugged and calibrated,then noticed the drain pump harness came off,tested good afterwards

I removed and replaced the main wire harness. All functions now check OK. Job complete.

I removed and replaced the control. All ops check ok.Job complete

"Sr7740060214Upon arrival pulled core out of dryer to evacuate unit and found low refrigerant came out pressurized with nitrogen to 250 psi lost 10 pounds in 25 minutes called Whirlpool tech-support and reported findings they deemed the unit nonrepairable based off problem cabinet leak

Installed fitting all opsmok.

"Installed all parts listed, all ops ok."

Found this time after testing from the suspensions being worn and the cam shield sitting on the floor the drain line came a little loose at the pump leaking just enough to see so retightend clamp and shoved hose on for a better fit and confirmed unit now not leaking SSN

Installed needed diffuser and confirmed unit has been working fine sense

Go to this unit and had customer relay that there were some water on the floor in front of this unit. Customer was concerned that the valve or something underneath the unit was leaking. Hold the unit out and determine that it was not able to install the unit and test functions found no water leaks at this time.

"Got to this unit and started testing. There was no ice in the ice bin. Was able to deliver water out the front of the unit. Further testing found that the icemaker would not respond initially. Then discovered that the icemaker had been turned off somehow. Because of this, turn icemaker back on and continue testing. Pushed the button to operate harvest cycle. Once the harvest cycle was applied, found the unit was able to roll around and then deliver water as it was supposed to. Not sure if this had been turned off previous testing or not, but we do need to do a week and see situation to ensure function of this maker

Removed and replaced part listed all ops test ok

"Refrigerator, washer and dryer uninstalled from location #1, loaded, delivered to location #2. Refrigerator, washer and dryer uninstalled from location #2, loaded, delivered to location #1 and installed. Refrigerator, washer and dryer from location #1 installed in location #2. Ordered service complete."

Installed new inlet valve. Perform short test and confirmed unit getting proper amount of water and properly circulating water. Job complete.

Installed hose all ops ok.

"Just prior to arrival the customer had conducted testing by use of their own combustible gas leak detector finding no positive hits. Unit ran through testing (preignition) finding only minuscule off-gas detection at or less than 2% as expected following use. Initial inspection has found both the burner heads and burner caps of all cooktop burner assemblies offset resulting in improper flame envelope and consumption of fuel resulting in more noticeable odor off-gas during use. Found minimal warping of at least three of the cooktop burner heads primarily CF, CR, & LR however, all are fully functional through all settings low through high. Replacement part installation not needed at this time.

Installed new pressure switch and both front levelers. Performed a full quick wash cycle. Confirmed unit spinning and draining properly now. Job complete.

Installed new drain pump and lid lock. Performed calibration and auto test. Confirmed all op functioning properly. Job complete.

"Found water leaked down into the UI causing corrosion of the ui board, replaced board and confirmed unit working properly"

"Customer concerned that the unit is not washing. Confirmed issue. Upon arrival, started unit and monitored. Found circulation pump getting power but not operating. Quoted customer for new sump assembly. Customer approved. Installed new sump and tested unit. Unit is operating as designed now and confirmed no water leaks. Job complete."

"Go to this unit and found error code number 24. Investigation found that error code 24 was for faulty inlet temperature sensor. Through all testing found and determined that this unit is able to spin drain wash tumble all the things that it needs to do. But the customers complaint is the unit unit is not spinning out correctly And leaving clothes wet. After running a couple different quick cycles to try to test with laundry was able to determine that it has to be a computer issue issue not spinning up correctly. If this intermittent issue continues, we would be under suspicion for the motor control unit as well as the Electronic brain in the top side. Gave customer estimate for both of these parts. Explain to the customer that if this continues to happen and those parts were not warranted to be cost-effective that it would entail a new machine. Customer let us know how they want to proceed.

Removed na replaced calve assy all ops test ok leds test ok after calo ran and passed

Removed and replaced part all ops test ok

Removed and replaced parts Listed all ops test ok customer to advise.

"Washing machine needed both lid lock and control to work properlly.... Advised customer if any issues in the next 30 days to call the office

Cleaned out clogged condenser coil and cleared out debri from drain switches. Job complete

Confirmed unit needed suspension rods as the dampers were damaged and causing unit to be off balance... install ne rods and adjusted front right leg as after making all feet flush as it seemed the frame had a little tilt to the right

Installed new valve and ice maker and confirmed harvest and proper fill for ice maker.

Was able to install new panel and encoder and confirmed unit going through all test modes as it shoud

Installed Ui panel all ops ok.

Installed housing all ops ok.

Cleared drain line all ops test ok

replaced bake element and checks ok

Replaced icemaker assembly. Manually cycled and filled and did not see any water leaks. Customer will monitor and advise.

"New RF cooktop element installed restoring full function of both single and dual elements in settings low through high. Customer to advise.

Got to this unit to find that the evaporator was frozen over in the refrigerator section and was not cooling. Gave customer estimate for replacing the evaporator fan because it was not working causing the evaporator to freeze up. Customer approved and I started to repair this unit. After installation of the new fan and getting the unit back together confirmed operation.unit should be back to normal operation. Once temperatures are achieved. Job complete.

Got back to this unit and installed new computer. After installation of the computer went through and did calibration and automatic test. Unit perform these tests without issue. Put the unit into a normal operation to test function. Unit has no issues completing all of these tasks. Job complete.

Got back to this unit and installed new latch and control. After installing these powered the unit back up and put through calibration cycle. After calibration ran automatic test all went through without any issue. Started the unit into a normal cycle and found all parts appear to be working correctly. Shut the unit down after this unit is ready to get back to its job. Job complete.

Installed tested checked ok

Installed parts checked ok

Installed new Ice maker and dual water valve. Tested operation of the icemaker and it is now requesting water. Tested properly. Job complete.

Came to diagnose unit ..Called techline and we went over the unit by running a service test. We found 1 error code overloading. We checked every component and they all work correctly. Advised customer to use enough detergent since she is saying it doesnt wash her clothes. Job complete. Here is an SR# 7740045629

"Upon arrival Mr stated that dispenser doesnt work, checked power from board and confirmed 120v but at cabinet going to motor only receiving 82v called wp techline and reported findings. Also checked power coming out of cabinet to motor, fluctuating between 82-120, tech support suspects partially broken wire in the cabinet.Sr7740050511"

"Installed parts, all checks okay.

"Chris, file number 7740049214. Frozen green onions in drawer. Temps in frz and ff normal in center section, had me run test 1 and 2 to make sure no thermistor errors. Told me to set temp up 2 degrees in ff section. Set ff to 39. Gave customer file number to call whirlpool Monday if unit doesnt work properly."

Removed and replaced maker assy all ops test ok customer to advise.

Ice maker that was previously installed is defective installed new ice maker tested checked ok

Found gear case leaking oil and bad rods customer to replace unit

Installed new power cord and main control had to plug unit into another outlet as outlet is dropping voltage as well. Advise Mrs. to call an electrician.

"Got back to this unit and was able to install new parts. Tested the operation of this unit after installing said parts. Unit is now working correctly. No more bounce to the basket and unit is able to perform calibrations test and everything that needs to be done for normal operation. No further issues found at this time. Job complete.

Found broken drive belt. Sold customer new belt per request.

New updated circulation pump installed as per the included instructions. All unit tests and operations to include sounds check good upon completion of service. Customer to monitor and advise should further service be required.

"No fault error codes recorded in unit history. Confirmed 240VAC supplied to the unit. Found the units heater element open resulting in heating failure reported. Units safety cut-off, exhaust thermal, cycling T-Stat, etc. pass meter testing. New heater element supplied by pre-ID installed to correct. All unit tests and operations to include proper cycling of the heater circuit check good upon completion of service. Customer to advise.

Checked unit. Shortened vent and made sure it wasnt kinked job complete

New water reservoir installed. Unit ran through both diagnostic and normal ice production operations without fault and/or water leaks. All unit operations check good upon completion of service. Customer to monitor and advise should further service be required.

Washer was working when I arrived. Ran test cycle checked ok job complete

replaced defrost timer and Mrs. to advise on unit