"Found both sections with strobing LEDS due to bad FF led module. Also icemaker motor seized. Replaced module and icemaker from truck stock and all checks OK.

Installed new UI control and unit is now working properly. Job complete.

"Installed parts, all checks okay.

"Inspected unit and determine ice buildup around the icemaker compartment which was causing water to bounce into ice bucket. Cleaned out all the ice buildup and ran a ice maker fill tube test and it works properly. Found no water leakage. It is working,properly. Job complete.

Got back to the unit to install ordered parts. Got to evaporator in freezer section and replaced heater with updated heater and wire harness placed new thermistor in correct location. Put unit back together fully and plugging it back in. Saul good frost pattern before leaving. Unit should be set for success. No further issues Seen. job complete.

"Go to the unit to find it not heating. Tumbling well, no issue there. Got into the unit after testing proper power to find that the heating element indeed was bad. Gave customer estimate for replacement and was approved. Had to take the unit apart to get to the heater properly tested and heat components to make sure that they were proper before reassembly. Reassembled unit and tested to find proper airflow and proper heating tumbling as well. Collected for service call labor and part. Job complete.

"Recall - icemaker switch was off as soon as I turned it on the unit cycled and filled, and Dumped batch ice customer will watch"

"water will not shut off to dishwasher , black rubber hose from dishwasher to disposal is bad and is run behind cabinets , they need a plumber , customer to call back if unit still does not drain after they get hose and shut off valve replaced

replaced controls and Mrs. Altic is calling whirlpool back for a concession

Removed charge and refilled unit with r600 found no heat transfer to center bar after unplugging cond motor for 12 minutes called techline Chris advised u it is non repairable file # 7737234448

Replaced console top ck ok

Unit has a noisy evap motor

Icemaker was non responsive when I arrive ice in the mold told me water valve was good installed new icemaker cycled icemaker and it filled unit ok

Installed new CCU now we have an F99 error CCU bout communicating with the UI cust wants to get a new washer pulled CCU and new MCU and returning to shop

Removed and replaced control all ops test ok.

Installed new pump much quieter and smooth sounding

blew out cond. coil and checks ok

Found fault for failed motor. Tried to get motor to free up but would not. Not worth repair.

Replaced oven sensors job complete

Found unit with failed water valve replaced with new tested checked ok

Installed new ice chute and confirmed motor turning properly with ice bucket in.

Installed cover checked ok

Replaced water chute job complete

"Replaced broken, trim, and control assembly confirmed unit working properly"

"Found internal board failure, replaced board and unit checks OK.

"Removed rear evaporator panel , excessive build up on the drain line. When in defrost water was spilling over the mound of ice through the air channel , leaving water in the refrigerator section. Steamed the ice , now is allowing after to pass through the drain all checks okay."

"Washer not spinning due to bad hub,also need new suspension rods,installed new hub and suspension,tested good after calibration

Checked unit ops found hole in bellow seal advised customer about issue and price for repair customer has decided to buy a new washer

No problems found. Unit runs as it should. All wires and connections check good. Electrician was here and changed circuit breaker.Job com

Installed new icemaker cycle icemaker everything checks good at this time

Installed parts tested spoke with butch unit sending up for review sr#7737160743

"Got to the unit to hear from the customer that they have been using the low and slow technique cooking all day previously. This is when they noticed the issue with the oven not coming back on. Tested the unit to find the igniter heating properly and igniting the gas. Tried twice in a row. Then had to go look at another appliance for this customer afterwards, came back to check and oven ignited properly without hesitation. If issue continues or happens again, customer is aware that the igniter that we had installed three years previous would be the same part number needed for this application and gave her estimated cost for that part. Customer to let us know."

Installed new fc evap fan motor. Tested operation of the unit and it is now powering up properly and also cooling. Job complete.

Found unit had a spill in frz advised customer how to clean and remove odors

Removed and replaced part all ops test ok

Washer feet needed adjustment because of shaking when spinning

Inspected unit and determine the pump & motor is faulty. It is getting 120vac but will not activate. Need part. Gave customer an estimate and she approved it. Installed new pump & motor. Tested operation of the unit and it is now working properly. Job complete. Customer paid for job in full $391.34 with credit card. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 WPW10545278 HOSE-DRAIN

"Inspect the unit and determine the magnetron is faulty. It is getting power, but will not turn on. Will need to replace the magnetron and high-voltage diode. Gave customer an rough estimate but she decline repair. Not cost effective to repair. Customer will purchase new unit. Job complete.

"Installed ice maker, all ops ok

Found spin basket hub starting to separate.not worth repair.

"Replaced evaporator, heat exchanger and drier. Charged unit and verified unit is cooling, all checks OK.

"Removed and replaced icemaker , customer to advise

"Installed parts, all checks okay. Customer to advise.

"When I arrived the customer showed to me a Ziplock bag with what appeared to be cat litter inside of it that he had removed from the Lint screen. I disassembled the unit completely and showed him that all gaskets were in proper working condition and in fact, not the culprit. I was able to dispel the concerns that that debris had come from the dryer. As a courtesy, I visually inspected inside the spin basket of the wash machine, and Did not find any indication of a problem there neither. As I was leaving, I rolled up my tool mat that I placed on top of the washing machine to protect the surface of the washing machine and noticed that same white debris on the bottom side of my tool mat. I called the customer in and showed him that. I shook that debris off of the tool mat, and placed it back down on top of the washing machine. I inspected the underside of the tool mat once again, and found the same white debris. I did the same on the dryer and found it all over the top of it as well. I hen asked the customer where the air intake was for the AC system for the house and it was located in the hallway. The cats litter box was directly next to that air intake. At that point we both agreed that it was getting pulled inside the air intake for the AC system and blowing around through the house, considering we also found that same debris on the couch and coffee tables. No problems found with Dryer. In fact, it was one of the cleanest I had serviced ever. Job complete."

"Removed and replaced thermistor, icemaker is now cycling . Filled with water customer to advise.

Got to the unit and found a user interface locked up with hourglass displayed on display and would not reset with power or otherwise. Replaced user interface and tested unit came to life immediately and was able to go through and ensure all parts and pieces are working properly. and no further issues seen at this time. Job complete.

New dispenser UI control panel installed. All initial unit tests and operations check good at time of service. Customer to monitor and advise. Original dispenser UI control panel marked and retained for core return.

Unit exchange. New unit installed and testing conducted confirming no faults and/or water leaks. Unit producing ice within minutes of initiating ice production cycle. All unit operations check good at time of service. Faulty unit previously installed marked and retained for return.

"Gas range oven tested accurate after checking

Removed and replaced parts listed all ops test ok.customer to advise.

Replaced part listed ck ok

"Found bad drain pump replaced part listed ck ok

Installed shocks checked ok

Replaced parts listed ck ok

I removed and replaced the control. All functions now check ok.Job complete

Installed new fresh food shelf in unit everything checks good at this time

Installed new damper

Installed new door and seal... and confirmed proper seal... advised customer to let door stay closed for awhile to let glue set.

I removed and replaced the control and thermistor. Job complete

Ran unit in Dino 2 times ck all oper ok at this time

Replaced part listed ckok

Installed rods all ops ok.

Installed new suspension rods calibrated unit and tested in a drain and spin everything checks ok at this time

Installed new filter and cleared ice bin assy unit checks out ok

"Installed new auger motor due to not dispensing,tested good afterwards"

"icemaker thermostat open had ice in icemaker but not cycling , used a thermostat I had and Mrs. O'Brien to advise on icemaker"

Changed ice maker. Component cycled and began to fill. Unit operates as designed.

Inspected unit and determine the Ui control was locked therefore could not start a cycle. Unlocked control. Ran diagnostic test and all components checked out good. Informed the customer and he understood. Job complete.

"Inspected and determine I had to reset the whole board so it can get rid of all the error codes so it can function correctly. Once I reset the control ran a test on the ice, maker and it is working properly. Job complete. Should make ice soon. Job complete.

When I got to unit no cool whatsoever pulled vacuum to get butane out gauges were not holding a vacuum so I hooked up nitrogen pressurized system to 140 psi heard a small hissing sound leak is at the capillary tube where its in the cabinet unit non repairable SR # 7737206824

I removed and replaced the under door liner panel. All functions now check ok.Job complete

Replaced module ck operation ok

Installed grid tested checked ok

Installed new panel and confirmed properl opperations ... Unit is now working like it should and dials are lining up to desired settings

"New drum, dryer repair kit, filter housing and sound dampening pads installed significantly reducing operational sound level while eliminating areas of concern believed to have been the cause of damaged clothing. All unit tests and operations check good at time of service. Customer to advise."

"New door switch lever actuator installed restoring proper door function. Unit ran through testing without fault. All unit operations check good at time of service. Customer to advise.

"Re leveled fridge, showed cust how to do it with a drill in case they ever wanted to pull it out. All ops ok"

"New RF / LF dual infinite switches and LF (dual) / LR cooktop elements installed restoring full cooktop operation and *Hot Surface indicator function. All unit operations check good at time of service. Customer to advise.

"Installed new compressor

As reported found the units upper oven door inner glass panel shattered. New inner glass panel supplied by pre-ID installed correct. Customer to advise.

"Complaint no ice, found that the Icemaker water line was frozen up again. Customer is going to need a new door. Water line is going to keep getting frozen every time we defrost it. Customer does not want to replace the door. She might call whirlpool to see if they will give her a parts authorization. Job complete"

Installed new icemaker and cust installed hole in cabinet for refrig to breath unit working

"Dryer noisey due to bad or worn out rear bearing sleeve,installed new rear sleeve now quite,

"Installed new front panel due to pitting and kinked panel causing hinge not to close,also detergent dispenser broken and not dispensing,tested good afterwards

Replaced part listed ck ok

Changed the RC evap thermistor.

Unit has a bad control board as per tech support customer stated they would repair the refrigerator

"Installed heater, all checks okay.

"replaced U.I. control again and checks ok , per Mr. McCleary the control board was already replace by Troy"

Installed customer provided Relay control from Frigidaire. Tested and all checks OK.

New right hand roller cab assembly installed effectively eliminating noise issue through full range of door swing. All unit operations check good at time of service. Customer to advise.

"I removed and replaced the tub ring, Stator, rotor, clutch and slider. I ran a factory DLMS calibrated and tested all functions and the unit Now checks. OK. Job complete.

Found unit has sealed system issue advise not with repair

"very little air flow through cond. coil , blew it out and Mrs. Hamilton to advise on unit"

"Got to the unit to hear when the unit was started the magnetron making a very loud noise. Unit not heating at all. With his information gave the customer the estimate for replacing magnetron cap and diode. Customer was going to speak with his wife and see if that was going to be a Solution for them or not. Customer to call back as to whether or not they will move forward with repair.

"Tech replaced parts listed below. Tested unit all,checked good

Installed new UIB control. Tested unit and still getting an E15 self check test error. Will need to replace the UI control panel but unfortunately its no longer available. Its discontinued. Customer will have to purchase new unit.

"check valve is good in unit did not have to change it , replaced drain adapter and checks ok

Replaced bad control. Tested and all checks OK.

"Replaced icemaker assembly, tested and verified new icemaker cycled and filled. All checks OK."