Found unit with loose wire reinstalled checked ok

Replaced defective lower wire harness. Tested operations successfully with no. Unit operates as designed.

"Found electronics hung up and not starting a cycle. Reset controls, calibrated unit and all operations test OK at this time."

Installed faucet. All operations test OK at this time.

Got to the unit and was able to install these parts that were ordered. After installation of these parts ran calibration and automatic test. No further issues found at this time. Job complete.

"Cx complaint: unit not heating.Found a bad heating element, all other components check okay at this time. Replaced defective element, tested operations successfully with no. Unit operates as designed.

Got back to this unit and was able to install new inlet valve. After installation got the unit back up and running. Tested and diagnostics. Unit moving through all bits and pieces of the automatic cycle. No further issues found after cycle complete. Also double check to ensure that we had no water going into this unit when it was in the standby situation. Wiped away several times underneath the spot where the water comes in from the fill valve. Could see no visible residue streaming in the way it was on the previous visit. No further issues found at this time. Job complete.

"Installed new motor and blower, tested unit, all ops good.

"Installed new parts, tested unit, all ops good. Job complete.

"Found unit not starting due to failed capacitor. Replaced capacitor then found unit not shifting due to failed actuator. Replaced capacitor and actuator. Completed function test. All checks ok

Installed new main control. Tested operation of the unit and it is now working properly. Job complete.

Came to check for the noises that the customer is hearing but was not able to replicate it. Unit is cooling properly and making its normal operational noises. Advised customer to keep an eye on it. Keep the ticket open for a few more days.

"Found refrigerator set to 40? but actual temperature is 32?. Entered test number three in diagnostics and confirm freezer fan running but damper not opening or closing. (staying open). gained access to damper and found harness was half way plugged in. Reseated the damper harness connection and confirmed damper door opening and closing properly. Advised Mr. no charge for today due to not having harness plug properly locked into position when damper was less replaced (being techs fault. ) Advised, if issue reoccurs, we will need to replace the damper assembly once again (the thermistor is part of the damper harness.)"

"Found components of the previously installed ice door kit out of position but all still retained within the dispenser housing. Ice door kit reassembled and secured in position restoring proper dispenser function and aiding in prevention of reoccurring failure. All frost and ice accumulation cleared. All unit test and operations check good upon completion of service. Customer to continue normal use of the unit, monitor and advise should further service be required.

Found unit has bad UI and possible bad control. Could not get it to reset. Would end up needing both more than likely. Not worth repair.

Installed new switch and control.... Confirmed switch now turning the double element on and off and single as it should and while testing that i let the oven pre heat to 350 and confirmed proper heating and customer is happy

Installed new led light modular. Tested operation of the light and it is now working properly. Job complete.

"Installed new control, user interface, and door latch, tested operation, unit running properly at this time.

"As reported, found when connecting the unit to power the drain pump is immediately energized as if in flood condition. Confirmed the units pressure hose properly and securely seated onto both the electronic control pressure sensor and the outer tub air dome, no visible damage found, no obstructions. Diagnostic testing conducted prior to part installation. F3-E1 (Pressure Sensor Fault) & F5-E1 (Lid Switch Fault) recorded in unit history, cleared prior to testing. Unit unable to initiate calibration cycle, exits diagnostics when attempting. Diagnostic load testing conducted finding the unit lid lock assembly fully functional. All other diagnostic component load tests past without fault and/or water leaks. New electronic control installed. Units drain pump no longer energized when connecting the unit to power. Initial start up procedure now advancing as normal and without fault. Unit ran through diagnostic calibration cycle, diagnostic auto test & diagnostic component load testing without fault and/or water leaks. All unit tests and operations check good upon completion of service. Customer to continue normal use of the unit, monitor and advise should further service be required."

Found screeching noise caused by idler roller seizing up on shaft. Installed new idler pulley assembly. Perform short test and confirmed all ops functioning properly. Noise issue resolved. Job complete.

"15plus yr old Washer squealing in spin,bearing noise,customer will buy new instead of repair.

replaced water valve and checks ok

Removed and replaced parts all ops test ok

Removed and replaced parts all ops test ok

Installed sump assy tested checked ok

Unit is running and heating after knob was installed. Job complete

Unit tested good atm.

Found loose wire reinstalled checked ok

Installed new control. Advised to monitor unit. Job

Installed dispenser and overlay. All operations test OK at this time.

Installed main control and tested operation. Unit running properly at this time.

"Installed bottom rack in dishwasher, unit is running properly at this time.

Replaced control and harness. Completed multiple function tests and ran a quick wash. All checks ok.

Cx complaint: dishwasher leaking during operations Found drain hose torn at the connection underneath the sink. I was able to cut the hose back passed the tear and reconnect the hose to the sink. Tested the connection by filling the tub with water and draining. Found no leaks afterwards. Unit operates as designed at this time.

"Replaced defective dual valve. Tested valve operations successfully. Ran all ice maker related diagnostic checks successfully: thermistor pass, ice maker cycle, water fill test.Called tech line SR # 7740527025 per techline, check to make sure the fill tube heater is getting 120v, which it was. Run test 15 to check the optical eye, when tested said the bin was empty. And make sure the freezer temps are satisfied which I found a freezer temp of 6 degrees. All operations check good at this time. Advised cx to call the office in the afternoon if there is still no ice production.

Replaced sealed system

Replaced control. All checks ok

"Installed complete rebuild on washer, tested operation. Unit is runnng properly at this time

"Found broken torsion rod. Replaced both rods, all ops ok."

"Got to this unit to find that when starting or initiating a fresh cycle from the unit being shut down, it is easy to select a cycle but when hitting the start button, the unit would immediately fill with water and drain at the same time. This was recording a long fill no fill issue. Believe that the pressure sensor on the main control board was faulty. This happened several times in a row. Same thing would happen when trying to put the unit into calibration to wipe all this silliness out. Because of this went ahead and replaced the main control board, checked the pressure system to ensure that there were no issues with that to cause the new computer issues as well. No issues found on those avenues. Was able to install new computer and run through calibration automatic testing and starting a normal cycle to see normal behavior from this unit. No further issues found at this time. Unit should be back to normal operation job complete."

"Diagnosed unit and determine the igniter and coils are working properly, found the exhaust vent which is routed right outside the wall to the left was clogged with by where the flapper is so I cleaned it out for them and the flapper is now opening and closing all the way. It was causing the heat condensation not to vent fully. Job complete.

Customer states no ice production. Verified both compartment temps match setpoint. Flex tray had ice in the mold but did not harvest. Hit test button and motor was humming but not turning. Replaced icemaker assy and it immediately cycled and filled. All checks OK.

"Installed rebuild of washer. Tested operation, unit running properly at this time.

Install new evaporator cover. Tested operation of the unit and it is now working and cooling properly. Job complete.

Installed new hv diode. Tested operation of the unit and it is now heating and working properly. Job complete.

Installed new ACU. Tested operation of the unit and it is now working properly. Job complete.

Install new control and harness confirmed unit working properly advised Mr. monitor unit

Found bad eoc and temp probe out of range customer to replace unit

"Found ice production failure and low water flow at the units dispenser due to a restricted water filter previously supplied by the customer. Units water filter removed restoring full water pressure to both the ice maker and water dispenser. New water filter supplied by the customer installed. Again all air purged from the unit water system. All unit operations check good upon completion of service without fault and/or water leaks. Customer to advise.

"Installed check valve, all checks okay

"Installed top, all checks okay."

Installed new slider due too failure tested checked ok

Found unit with failed HMI part is NLA cust will replace unit

Installed parts tested checked ok

"Customer concerned that the freezer section has stopped cooling. Confirmed issue. Upon arrival, found freezer fan not running. Fan will run in diagnostics. Performed power reset on the unit and the fan is running on its own now. Suspect unit just needed a reset. Informed customer to monitor for a few days and if the issue persists, we will need to replace the main control.

Found Evap completely frosted up due to an open bimetal. Replaced bimetal from misc truck stock and all checks OK.

Found fault codes for failing wash motor and little water detected coming into unit. Valve is plugged up and wash motor is very weak. Would need both parts but cost of repair is too much. Cust to buy new one.

"Found bad Icemaker, replaced part all ops ok."

replaced controls and checks ok

Removd and replaced parts all ops test ok

"Found harness for lights unplugged, unplugged unit back in and confirmed all lights working unit has also been cooling properly and making ice for the last week did not install data loggers

"Found control completely dead, gave owner estimate and did advise them there may be an under lying issue and we wouldnt be able to really tell until we get control in. Cost of repair is too much for owner. They will replace unit."

Installed new control and tested unit by preheating oven to 350 and confirmed unit working like it should ..SSN

Found when trying start unit into a spin it screams very loud.. so stopped the unit and went under it and found oil all over shield and cam and belt from gearcase.. Customer paid for house call but may end up getting a new washer

"Intermittent freezing not present at time of service. Found temperature units set in Celsius equaling 0?F FC / 35?F RC. Temperature units return to Fahrenheit and RC temperature adjusted to recommended 37?F. Initial freezing condition may or may not have been due to either or both improper food placement and/or inadvertent temperature changes made as a result of the customers unfamiliarity with the UI function(s). Unit ran through diagnostic testing finding and/or reporting no component failures. Customer instructed on Use & Care for optimal airflow and prevention of freezing within the RC. All unit operations check good upon completion of service. Customer to advise should further service be required.

Found broken drive belt. Replaced belt and repaired part of the felt seal that was not properly connected. All operations test OK at this time

Replaced drain pump assembly. Ran through a quick wash cycle and verified all operations test OK at this time.

Diagnosed unit and determine the nut screw that holds the stator motor to the drum shaft was faulty loose therefore making rattling noises when it spins. Repaired problem by reattaching the nut screw tightly and securely. Unit is no longer making noises when it is spinning. Unit is working properly. Job complete.

"Installed light shield, all checks okay."

Replaced evap and blew out all lines there was debri coming out of the lines almost like sand. It stopped coming out and nitrogen was blowing through with good force.

Found loose connection on unit causing leak reinstalled checked ok

Customer concerned that the unit is not filling properly. Confirmed issue. Found loose connection to the cold valve assembly. Re-installed connection, tested and calibrated, all ops good. Job complete."

"Customer concerned that the upper ice maker stopped working again. Confirmed issue. Upon arrival, temperature in the freezer is good. Ran test 56 in diagnostics and got E0 for the ice maker. Test 57 will run the ice maker just fine. Ran test 45 for ice maker fill and no water is reaching ice maker, but valve is actuated. Ran test 19 to thaw out the fill tube and the heater is working when actuated. Thawed fill tube and verified test 45 is working. Noticed that the customer has their refrigerator temperature set to 33 degrees, which may be freezing the fill tube after a month or so. Raised temperature to 38 in the refrigerator section to help with this. Informed customer that if the fill tube freezes again, we will need to change the UI (since it has updated software to run the fill tube heater longer) and the fill tube heater. PART NUMBERS AND QUOTE ATTACHED TO QUICK PICS. Customer wanting to try it with the adjusted temperature settings first. Job complete.

Diagnosed unit and determine a huge ice buildup in the back of the evap cover and coil. Ran a diagnostic test on all components and it checks out good. Also door seals are sealing properly. Only serviceable parts on this unit is the main board and temp sensor. But they check out good. Advised customer unplug unit for 24hrs and then restart the unit and it should start working properly. She understood. Job complete.

Replaced control and harness and confirmed unit working properly

Installed new scottsman Icemaker job complete

Installed new control thermostat. Advised Mr. to monitor unit and allow 24 hours before temp back to normal. Job complete.

Installed new control board and confirmed fans started running but not the compressor. Found display showing C 84 fault code. Found red light on new control board flashing four times. Found compressor ohms out at 12 ohms at all three checkpoints. Notified VS about issue with unit. Confirmed unit has bad compressor. Estimate to costly for repair. Job complete.

Replaced shelf parts and crispers. All checks ok

Replaced large oven sensor. Pulled unit out with air sled and removed rear and sides to access oven sensor. Job complete

"New UI panel installed. All unit tests and operations check good upon completion of service. Unit left operating in convection bake cycle. Customer will allow the unit to continue in operation over the next hour, monitor and advise should failure reoccur. UI panel previously installed marked and retained for part warranty return."

"Cx complaint: noisy operations.Entered diagnostics, found no error codes. Ran diagnostic cycle to completion successfully. All components checked okay at this time. Advised cx unit is operating as designed.

SR7740518068 Customer concern was a little moisture on the back wall of evap panel.. and some little ice crystals she found in the door and a little bit of frost on her ice packs... Well some of it was left from last visit and techline also said that the humidity may also be a normal issue as the unit needs to regulate all the moisture in the cabinet and so on as it is a new unit.. I did take the heat gun and got all the remaining ice i could find advised the lady to let call us back in a week or so if the unit does not improve but the unit is sealing great

Replaced freezer rails and drawer stops. Customer states unit has been running quietly. All operations test OK at this time.

"replaced icemaker and fill tube assm. and checks ok

"Installed parts, all checks okay.

Installed start dev all ops ok.

Found frozen fill tube causing no ice. Customer had left town and shut off the house water supply which probably allowed the valve to seep. Steamed fill tube and icemaker cycled and filled. All operations test OK at this time.

"Found recirculation pump making loud squealing noise. Advised customer pump bearings are failing. Noise quieted down after some adjustments, but noise will most likely return. Customer will keep an eye on the issue and will call if they want parts ordered."

"Dryer towel fell down the chute to catch lint,removed and tested ok afterwards"

"Removed wrong filter and installed new correct one.

Checked unit unit was not making any noise. Customer will call back if it happens again. Likely convection fan if they call back

Installed fan all ops ok.

Installed the heater assembly and test three recognized the defrost thermistor. All checks okay.

"Installed new parts, tested unit, all ops good. Job complete.

Removed and replaced disp assy all ops test ok customer to advise

"Installed both valves, all ops ok."

Inspected unit and determine some ice buildup around the evap coil and cover which tells me it could have had a bad defrost cycle thought the usage which is causing a bit of air restriction to the fridge side. Also saw debri caught in the condenser coil which could be causing the unit too over heat. Defrosted the ice from the evaporator coil and cover and also cleaned out the condenser coil. Unit is now cooling properly. Advised customer to keep an eye on it. Job complete.

Once I pulled unit out determine it only needed the main control with relay. Installed new main control. Tested operation of the oven and it is working properly. Job complete.

"New main control kit installed and programmed under Code: 101, with aid of True T/L. All initial unit tests and operations to include restored condenser fan motor operation check good upon completion of service. Customer to monitor and advise should further service be required.