Installed new compressor

Found unit with failed Im module replaced with new tested checked ok ; dspstn on spec-tagged invntry: 1 W11546685 VALVE and 1 W11546935 ICEMAKER

Found no hot water to unit advised cust to call back after water issue is fixed if still has problem

"Dispenser ice door is allowing moisture up inside and freezing ice bin in place and also pumping ice together. Also, customer played a video for me of a sound coming from inside the unit. It was not very specific so based upon the potentials here I am ordering, what parts may be necessary upon return visit so that we have them. Hopefully at that time the sound will be present for returning check to isolate as it was not present during my visit today. We will only use the necessary parts in order for the repair for the sound. This will require additional time. The fresh food will need to be removed in order to access fresh food evaporator.; ordrng 1 W11204892 (door-ice) and 1 W11189145 (door-ice) and 1 W11610999 (FF evaporator over with harness thermistor) and 1 W11410826 (Freezer harness) and 1 W11318270 (Freezer thermistor) and 1 W11394920 (Freezer evaporator cover with harness)"

"Tech found unit with faulty valve not allowing unit to make ice or dispense water. Tech replaced valve from stock . Tested and checked ok ; dspstn on spec-tagged invntry: 1 W11162042 HOUSING 1 W11396033 SWITCH , and 1 W11546685 VALVE"

Found frz door racked causing warm air deiced return ducks and cleared ice all ops test ok.

Found I/m stopped mid cycle wont reset replaced part listed ck cycle and fill ok; dspstn on spec-tagged invntry: 1 W11546685 VALVE and 1 W11546935 ICEMAKER

Got back to the unit once the dryer was uninstalled from the unit was able to get the unit apart to find that the basket was the main problem. Replaced a few parts to ensure function. Could find no further issues at this time. Job complete.; dspstn on spec-tagged invntry: 1 WP21366 BUT-SPANER

Tech was assigned as a helper;

"Found the unit off and at ambient temperature upon arrival. Unit set for cooling at the UI panel. Found all initial unit operations normal. Confirmed proper function of both the upper and lower drawer positioning reed switches, door seals check good. Evaporator / condenser fan motors both operating at speed with good airflow. Per the customer, following initial failure wherein ice and frost buildup had developed along the full rear panel locking the evaporator fan motor in position, they had removed the unit from power for 48 hours. After the 48 hour thaw they had then returned the unit to power and set for cooling operations. After an additional 48 hours of running in normal cooling operations, frost and ice had again began to develop at the rear panel and evaporator fan motor. Unable to duplicate operational failure at ambient temperature. Service to be reset for further testing. ; ordrng 2 Dataloggers (Data loggers)s and 1 Recheck (Recheck)"

"Confirmed the units drain pan port and drain hose clear of blockage and/or debris. Continuing slow / no drain issue appears to be due to installation and/or positioning of the drain hose extension within the homes wall space. Units drain line run is unaccessible in the current configuration. Further modification of the cabinetry, plumbing, ect. will need to be made in order to allow access to the drain line as needed for proper positioning. Customers been advised."

Cx complaint: dryer not heatingFound a bad heating element. NTO a new one (279838) to install on return.Collected the service call of $133.75 CC Auth# T9ERW3Remaining balance of $135.95 to be collected after job completion.; ordrng 1 279838 (Heating element)

Unit was shutting on and off due to bad outlet. Customer needs electrician.

"ice bucket not pushed all the way in to trip switches , cleaned condensor coil and checks ok 49XHF4"

"Found no tone, illumination and/or function at the units UI panel. Confirmed 120VAC supplied to the unit, properly polarized and grounded. Found no power supplied from the units control module to the UI panel. Units Power On / Off button tests good. Reported door latch issue due to installation. No physical damage found to either the latch assembly and/or receiver. Adjustments made restoring proper door latch function. Primary operational failure due to a faulty control module. Unable to conduct full operational testing due to primary component failure. Additional component failures may exist. ***Note: Active rodent and insect activity within and around the unit. Likely the cause of failure, potential for additional component damage(s). Customer advised. Quote listed as for estimate only. No parts to be ordered without customer authorization. Customer to advise. Customer has paid service charge $125.00, Check No. 1048, Transaction ID: 507749. ; ordrng 1 12028528 (Module, programmed) and 1 Shipping (Shipping)"

Ran diagnostics on icemaker unit threw an E5 error bad thermister needs new icemaker; ordrng 1 W11485529 (Icemaker)

Installed new water valve on unit and defrosted fill cup on icemaker tested everything checks good at this time ; dspstn on spec-tagged invntry: 1 W11043013 VALVE

"Tech found unit with bad actuator . Tech replaced actuator from truck stock also tech leveled unit correctly. Tested unit all checks good. Cust paid $270.28 CK Auth# M3EEX3; dspstn on spec-tagged invntry: 1 W11130362 SUSP , used 1 W11481722 from stock"

"Tech found unit with bad actuator . Tech replaced actuator from truck stock also tech leveled unit correctly. Tested unit all checks good. Cust paid $270.28 CK Auth# M3EEX3; dspstn on spec-tagged invntry: 1 W11130362 SUSP , used 1 W11481722 from stock"

replaced filter drier with step valve and checks ok

Installed new panel... now unit is back to looking like it should .....; dspstn on spec-tagged invntry: 1 WPW11178521 NAME PLATE

Found bad bearing slides in dryer. Nto bearing assm. Transaction ID: 508720; ordrng 1 WE03X25576 (Bearing kit)

"Wrong cord sent out. Replaced the terminal block and the correct cord, tested unit all ops tests good. Job complete ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERM and 1 PT220L 3 WIRE DRYER CORD 3 WIRE , used 1 4 wire dryer cord (4 wire dryer cord) from stock"

"Installed new parts but could not test unit because apon arival the county shut the power off but it was on before i arrived ,, customer will call back if unit does not work properly when power comes on; dspstn on spec-tagged invntry: 1 W11026785 MOTOR DRIVE and 1 W11395618 CAPACITOR"

"Squeaking bearing in gear case,need to order parts and allow 45mins; ordrng 1 W11454372 (Gear case) and 1 W11611297 (Belt), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W10919003 PUMP , and 1 W11481722 ACTUATOR"

Unit not getting correct power from wall. Advised customer to call electrician.; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THRML

"Dryer runs and stops. I check voltage and found to 240 V from L1 to neutral need electrician. Customer said she just bought this dryer and the old one burned up. Theres a problem with the electric first before determining, if any damage to the dryers been done"

"Recall - bottom drawer not in place causing top drawer to hit,I adjusted and tested good afterwards"

Got to the unit to find the inlet water valve was leaking through the thermistor. This was allowing water to leak anytime the unit was being used. Replaced the inland water valve and tested again. Found no further leaks. Unit test good at this time. Job complete.

"Found unit with abnormal water pressure installed water pressure regulator tested checked ok ; dspstn on spec-tagged invntry: 1 W11546685 VALVE and 1 W11546935 ICEMAKER , used 1 12345 (1/4 water pressure regulator) from stock"

Cust stated they found unit with water flooding in tub after each cycle is finished . Called Techline Nate and techline advised to correct the position of drain hose loop to avoid possibility of siphoning. Tech uninstalled drain hose and reinstalled correctly to avoid any water from back tracking into unit . Tested and checked ok . Sr # 7736474314; dspstn on spec-tagged invntry: 1 WPW10545278 HOSE-DRAIN

This unit is now under review with whirlpool; dspstn on spec-tagged invntry: 1 W11394572 LATCH

"Found feet are adjusted as far as they can go but still off balance, need to shim under feet of washer to level it out. Transaction ID: 507747; ordrng 2 Shims (Shims)s"

"SR# 7736478097 - Unit has more problems, replaced parts listed and got about 5 good agitations and then was able to stop the agitator by hand. Gearcase is bad, need to replace Gearcase and spin basket. Also need to RPW agitator base as it stripped out the new one already.; ordrng 1 W11454738 (Gearcase) and 1 W10521298 (Basket) and 1 W11418231 (Agitator Base (RPW))"

"Go to the unit to find out the drain pump was spinning, but not actually pumping any water. Remove drain pump to find that the impeller was worn down to nothing. Havent seen this before. Not sure exactly the reason for this. But pictures are in the notes. Replace drain pump and tested only to find the unit was not actuating the actuator. Unit was stuck only on spin. Replace actuator from van stock. Tested unit to find all parts and pieces are now working. No further issues seen at this time. Ran calibration diagnostic cycle and started a normal cycle to ensure function.; dspstn on spec-tagged invntry: 1 W11399437 PUMP , used 1 W11481722 (Actuator) from stock"

"Found pressure hose was blocked at pressure dome, cleared pressure dome but voltage is still off at integrated pressure switch causing an overfill. Unit does not go into spin automatically because of pressure faults. Customer is going to try and make it work by setting fill size to small/medium but if not will need to replace machine control. Do not order parts until authorization is received.; rqstng P&A on 1 WH22X35597 (Machine Control)"

Found makers arm froze to side of housing released ice cycled unit all ops test ok.; dspstn on spec-tagged invntry: 1 W11546685 VALVE and 1 W11546935 ICEMAKER

Inspect the unit and determine the diffuser is getting 120vac but it doesnt not activate and its loud. Need part.; ordrng 1 W11236851 (Diffuser)

"Tech found unit with bad damper motor, need to order damper motor to fix . One that came with job was damaged and wasnt correct part number . Ordering correct part to fix . ; ordrng 1 W11236851 (Diffuser)"

"Received wrong rotor, I was able to get the noise to quiet down a bit by torquing down the set bolt for rotor. We are going to forgo replacing the rotor and use locktite to fasten screw.; ordrng 1 Bluelocktight (Blue locktight), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

"AB and GB here. Could not find leak in the compressor side. Going to order evaporator. Allow extra time; ordrng 1 W11562258 (Evaporator) and 1 Lockring/Steve (Lock ring/Steve), dspstn on spec-tagged invntry: 1 876764 PROCESS VALVE"

Checked unit cust wants an estimate on job from information given to Brian; dspstn on spec-tagged invntry: 1 876764 PROCESS VALVE and 1 WPW10143759 DYE DRIER

Found Icemaker leaking from mold. Nto Icemaker; ordrng 1 4317943 (Icemaker)

Found control and evap motor cutting on and off relay clicking on main control comp running no frost on evap pan heater filled with slime and green nto parts please email customer est.; rqstng P&A on 1 W10841139 (Comp) and 1 WP2306094 (Evap) and 1 Sh (Sh) and 1 0000 (Control conversion kit) and 1 0000 (Process stub) and 1 Misl (Misl)

helped on repair

Removed and replaced door assy all ops test ok.

Tech was assigned as a helper;

"Customer complaint no ice. Found fill tube iced up. Water is dispensing. Found that no power is going to the fill tube heater in test 19. Going to order the Control, fill tube heater, and ice maker for the E2 error code. ; ordrng 1 W11224256 (Control) and 1 W11658802 (Ice maker) and 1 W11087201 (Fill tube heater)"

Removed and replaced parts listed all ops test ok. ; dspstn on spec-tagged invntry: 1 W11650661 DEFROST HEATER

Cx complaint: unit shuts off after a few minutes. Gets really hot inside. Tested components with meter behind the unit. All components checked out okay except operating thermostat which was out of range. NTO a new one (WP3387134) to install on return. Collected the service call of $133.75 CC Auth# 3J9PFLQuoted a remaining balance of $54.87 to be collected after the completion of the job.; ordrng 1 WP3387134 (Operating thermostat)

"Replaced parts, tested unit, all ops tests good. Job complete."

"Tech found behind unit an orange sticky substance on ground. Tech could not find source of where its coming from but doesnt think unit is causing issue , unit is working as designed. Advised cust to call back if problem happens again . All checks ok at this time ."

"Found some FF LEDs are dim and intermittently strobe. Also found a loose connection for freezer LED which is now working. Still have 3 dim FF LEDs. Ordering 3 lights to have extra on hand, but will only install what is needed. Need to test with known good lights to find where the failure is. Transaction ID 508018. ; ordrng 3 WR55X11132 (FF LEDS)s"

"Replaced parts, tested unit all ops tests good, job complete.; dspstn on spec-tagged invntry: 1 W11423787 DOOR-ICE and 1 WPW10558423 ICE-CONTNR"

"Installed compressor, unit didnt have start device or capacitor. Installed and all checks okay.; dspstn on spec-tagged invntry: 1 876764 PROCESS VALVE 1 W11504415 COUPLER , 1 W11504431 COUPLER , 1 W11504433 COUPLER , and 1 W11504447 COUPLER , used 1 WPW10662129 (Capacitor), and 1 WPW10197428 (Start device) from stock"

Got to the unit and installed new parts. Tested to find the unit is now working properly. Erased error codes and with testing. No new error codes after testing unit working properly.

"Customer mentioned that the unit ran a normal cycle for six hours. I enter the unity to diagnostics and no error codes were stored. I tested each function, individually and all functions checked OK. I inquired as to how many times this is happened and she says that it has been happening for sometime now. The only thing that could cause this would be a logic interruption on the main control board. I removed and replaced the control board. I then ran a factory DLMS calibration cycle and tested each function individually and the unit Now checks OK. Job complete.; dspstn on spec-tagged invntry: 1 W11419171 CONTROL"

"Customer reports on one occasion two months prior the unit had displayed an E:15 (Filling Fault), no visible water leak. Unit resumed normal operation the next day. Most recently, customer reports a water leak originating from the unit displacing water up to 6 feet away. No fault was displayed and/or alarm tone generated. Customer has not attempted use of the unit since the water leak had occurred. Unit uninstalled and side panel removed exposing the lower assembly for inspection. Confirmed no standing water within the base pan. Unit ran through testing without fault and/or water leaks. Unable to duplicate operational failure(s) and/or water leaks at time of service. However, did find the units upper trim warped and torn which may have prevented proper seal resulting in reported water leak. Mark with B/S/H tech line advised. New trim (PN: 00668095) needed to correct. Damaged trim left uninstalled allowing for use without water leaks till the new trim piece can be installed. Per the customer, this unit is covered by an extended warranty contract. Customer will call for service dispatch. New trim to be ordered and installed once service dispatch has been received."

Tech was assigned as a helper;

Checked unit ops found unit dead and not turn on due to no voltage at the outlet. Checked breaker to make sure was not tripped breaker wasnt tripped advised customer they will need to call and electrician ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THRML

Making loud noise and not working properly. Chute is clear. Need to order.; ordrng 1 BADGER15SS-3 (Garbage disposal)

"Customer complaint unit not switching cycles. Went in diagnostics, found error codes F1E2 and F6E3. Ran a diagnostics cycle, unit wont spin. Going to order the clutch, slider, and the stator; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

Customer complaint unit turned off. Found unit off and not responding. Unit has proper power. Reconnected wires to main board. Unit turned back on. Going to order main control for possible issues. ; ordrng 1 W11558182 (Control)

Checked unit ops could not get unit to replicate noise ran unit in a rinse and spin cycle without clothes and no noise tried running unit with clothes in basket as well. Still did not make any noise. Advise customer to record washer if unit start making noises again customer to advise

Installed new icemaker; dspstn on spec-tagged invntry: 1 WPW10251076 ICEMAKER

"When I went to put Icemaker in, ice bucket had quite a bit of ice in it. Not sure what happened but the unit is now making ice. She will watch it for the coming week and let us know.; dspstn on spec-tagged invntry: 1 W10882923 ICE MAKER ASSY"

Replaced parts listed ck ok; dspstn on spec-tagged invntry: 1 876764 PROCESS VALVE and 1 W11504433 COUPLER

"replaced regulator and can not check unit , it's in a garage"

Tech was assigned as a helper;

"Found bearing harmonic noise, ordering disposal.; ordrng 1 Excel-8 (Excel-8 disposal)"

"Found ff thermistor not measuring any resistance, allowing damper door to stay open and freeze over items on top shelf. The thermistor along with almost everything in his unit is no longer available. Cannot repair."

"Replaced parts, tested in diagnostic test, all ops tested good. Advised customer on how to load washer. Job complete.; dspstn on spec-tagged invntry: 1 W11130362 SUSP 1 W11239857 BELT , and 1 W11399437 PUMP"

Unit needs a broil element. Paid 62.50 by Check #2703. Transaction id 506482. Autho TT4F93. Total left $182.56; ordrng 1 WB44T10009 (Broil element)

help on repair

User interface made no difference with ice door opening and closing. Replaced ice door motor again and all checks OK. ; dspstn on spec-tagged invntry: 2 WPW10546285 MOTOR

"Unit has minor cooling issues due to insulation void in the door, I advised her we cant do anything until the door comes in, there is ice in the door causing cooling problems. Do not reschedule until we get the parts in or we are wasting money to come fix an issue we dont have parts for yet.; dspstn on spec-tagged invntry: 1 8201815 1/4' CHECK VALVE CONNECTO"

"Installed fill line and valve, no leaks were found. All ops ok. Customer to call in to pay bill, had no service."

"Found main supply valve has no cold water, took both lines off washer and isolated them. Only hot water. Customer to call a plumber to fix valve. Customer to call us back once plumber is gone. Mail customer copy of receipt. Transaction ID: 506123"

Found frz led out replaced part all ops test ok .; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Found unit with gas valve not engaging will nto new valve with igniter cust decided to buy new unit

Tech was assigned as a helper;

Replaced control job complete

Replaced top broke screw in r/f burner base nto r/f base and screw; ordrng 1 R/f (Burner base) and 1 Screw (R/f burner)

Replaced convection fan motor job complete

Received wrong board need to reorder control board; ordrng 1 Control (Board)

"No fault error codes recorded in unit history. Unit ran through testing in Timed Dry / High Heat setting without fault. Average operating temperatures check good. Units heater circuit properly cycling without issue. Unable to confirm airflow at the homes dryer vent terminator. However, found only minimal lint accumulation within the units cabinet interior. All unit test and operations check good at time of service. Customer to advise. Customer has paid service charge $125.00 Check No. 724, Transaction ID: 506369."

Installed Icemaker all ops ok

Replaced water proof system. Checked ok job complete; dspstn on spec-tagged invntry: 1 10656631 WATER PROOF SYSTEM

replaced compressor again and it started fine Mrs. Wiley to advise on unit

Rebuild auger assy

Found splutch assembly installed incorrectly. Reinstalled component correctly. Unit tests okay.

Installed condenser fan motor. Need to reset for bench testing; ordrng 1 Reset (Bench testing)

"Found with bad comp customer has s.s warranty p+l per owners manual needs to pick up for shop job; rqstng P&A on 1 WPW10605286 (Comp kit) and 1 Shopjob (Pick up for shop repair), dspstn on spec-tagged invntry: 1 W11325175 PUMP"

Got to the unit to find refrigerator section at 68°. Found freezer section at 66°. Heard fans running both behind and inside. With this information did not hear the compressor running right away shut the unit down power wise to see if start run device was an issue. When unit powered back up Her to start run device kick in. Unit appear to kick off and on a couple times. Due to this changed out the start run device to see if it was going to allow her compressor to run. Waited for 10 minutes after this to find no temperature change in the freezer section at all. Determine the unit is out of Freon. Will have to get sealed system technician out here to service this unit. Ordering process stuff in the dryer for a return visit.; ordrng 1 876764 (Process stub) and 1 Wpw10143759 (Dye drier) and 1 Sealedsystemtech

Installed new board and lid latch and put unit throught testing and confirmed unit is now working as it should; dspstn on spec-tagged invntry: 1 W11307244 LATCH

Got to the unit to find that the motor was turning but was not turning the drum. Got into the unit to find the belt tensioner have stopped spinning Indian burn the belt up and needed to be replaced both pieces. Used dryer repair kit to fix this issue. Tested unit to find that all Martin pieces are now working properly. Job complete.; dspstn on spec-tagged invntry: 1 341241 BELT and 1 4392065 REPAIR-DYR

"Found unit would not function or start producing. Disconnected water level sensor and unit started running and making ice. Also bin thermistor is bad, ordering thermistor and customer will monitor. Also unit has a 3 year warranty so customer is going to try and produce POP if in warranty. Customer paid $133.75 today with balance due of $120.39 on return, if no warranty is found. ; ordrng 1 WPW10511923 (Bin Thermistor)"

Reinspected unit and determine the FC evap motor is not working therefore not sending cold air to the ice maker compartment. Will order part. Customer will pay for part and labor ; ordrng 1 W11603851 (FC evap motor)

helped pull grill and sit it in garage

"Did not end up needing parts, was able to reset closer and tighten screws, all checks OK. Transaction ID 506494."