New evaporator fan motor and blade installed. Power restored for testing finding all unit operations have resumed normal function without fault and/or abnormal sound issues. Customer to monitor and advise should further service be required.

Installed sump assy tested checked ok

Installed ice maker completed test checked ok

Installed new middle crisper drawer due to cracked one

Tested pressures are ok no leaks at this time unit cooling and making ice customer to advise.

Removed and replaced adjusters all ops test ok.

Removed and replaced parts listed all ops test ok

Installed igniter tested checked ok

Installed new lid and suspension rods and confirmed unit now more balanced and lid is locking like it should

"replaced water valve and checks ok , they will advise if any issuses come up with unit"

Replaced pcb and latch assy. Completed function test. All checks ok

"Instead control, ran diagnostic test, all checks okay."

"Units FC / RC temperatures, component operations, airflow, sounds, etc. normal at time service. Customer is reporting warmer temp / no cool conditions as intermittent usually occurring with noise conditions believed to be originating from the units compressor resembling description of known issue noted in Whirlpool Technical Service Pointer #: W11634348 Rev B. however, this units Mod / Ser is not at this time listed in the affected models. Additionally, customer reports the units doors hard to reopen for several minutes after closing. This issue has been noted in Whirlpool Technical Service Pointer #: W11604003 Rev B. requiring a 3/16' inch hole be drilled in to the defrost P-trap drain allowing for vacuum equalization improving door function. Modification conducted as per the pointer. Unrelated, per customer request, units ice maker uninstalled as water is not currently and/or is planned to be supplied to the unit. Mounting screws reinstalled and ice maker left with a customer for future use if needed. As reported intermittent warmer temperature / no cool conditions, noise issue, etc. could not be duplicated at time of service the customer has opted to monitor unit operations, temperatures, sounds and advise should further service be required."

Got to this unit to install new water valve water valve was installed. Tested operation of the unit after installation of the part. Could find no issues. Ran calibration as well to ensure function of this unit. No further issues found at this time job complete washer working correctly.

Removed and replaced parts listed all ops test ok

"Found element burned out, replaced part all ops ok."

Go to this unit and was able to install all new parts. Got the unit back together and ran calibration. Both calibration and automatic test went off without any issue. Unit working correctly job complete; dspstn on spec-tagged invntry: 1 W11239857 BELT

"Got back to this unit and was able to install new evaporator motor grommet and fan. After the installation of these parts tested operation. As putting the unit back together, left the evaporator fan on as to observe for any vibrations or noises. Could not find any at this time. Unit back together spoke with customer about different settings and unit is now complete.

"Found dryer belt had came off not letting the drum turn... Replaced with new belt and pulley and confirmed unit now spinning and heating like it should

"Confirmed continuation of frost buildup in freezer. Found gasket not sealing at top portion. Also, found uneven door compression. Unable to resolve by loosening top hinge screws. Called tech support about issue with unit. Sr# 7739444185 What does advise placing unit into product review for exchange. If whirlpool contact technician for further service, will need ice store assembly to resolve the second issue.

Replaced open heater element. Cleaned out inside if dryer. Checked operation job complete

Replaced bimetal and Evaporator thermistor. All operations test OK at this time.

Found product in FF compartment blocking airflow. Adjusted position of products to allow proper airflow.Frzr temp is 0 and I monitored refrigerator temp until 42 and is steadily dropping. Instructed customer on properly stocking their fridge.

Replaced Gearcase and spin basket. Completed function test. All checks ok

Installed rods all ops ok.

"Unit was having difficulty completing cycles. I added the unit diagnostics and did not retrieve any error codes. As I backed out of diagnostics, I tested all functions in the unit now check OK. There was a control logic issue that has been resolved by entering and exiting diagnostics mode. All functions now. Job complete.

"Customer was concerned that the left pantry drawer didnt close properly when in fact it does. The pantry drawer user face harness is located inside the same area that the draw closes. It appeared that sometimes that harness could have slightly obstructed the draw, but otherwise had no great effect on it. All functions today check fine. I placed my phone inside the draw and recorded a video of it closing so that we could see what takes place Inside and everything checks good. All functions check OK. Job complete."

"Customer concerned that the unit is not making ice. Confirmed issue. Upon arrival, temperature in the freezer is good and all components are working. Tried jumping T and H on the ice maker and got no response. Found defective ice maker. Quoted customer. Customer approved cost. Installed new ice maker and verified operation of the ice maker. Job complete.

Install new pump & motor. tested operation of the unit. It is now working properly. Job complete.

Replaced float switch and completed function test. All checks ok

"Installed new ui control because unit would not reset or work,could not make selections,tested good afterwards"

"Installed new suspension on washer due to bouncing around,also installed new actuator,belt due to grinding sound,tested good after calibration

"Installed new ff door due to manufacturer defect damaged thimble on top corner of door so door would not close,tested good afterwards"

Sr7739427645Replace hinge with new one and install Spacers called Whirlpool tech-support as unit is still sagging due to weight on door gave customer SR number and have instructed her to call customer service.

Found control not responsive and shutting down under calibration or start up. Found multiple error codes for acu issues. Not worth repair.

"replaced main control board and programed board and put unit in a frosted defrost and heater came on fine.

"unit has 2 fault codes for over heating , unit has not been properly cleaned , Mr. has cleaned condensor and will advise if they have any other issues"

Customer had items blocking vent to ff compartment causing cooling issues. Educated customer on the operation of her fridge and the importance of good airflow. Unit is working as designed.

"Found plastic timer shaft broken off. Repaired shaft and tested all cycles, all operations test OK at this time. Gave part number for knob (WPW10711289) in case of any issues with it. Mrs will advise."

"Got to this unit to hear from the customer that it was screeching and scratching every inch of the motions. Got underneath to find that the nut for the cam had backed off and allowed the main drive pulley to drop down and make contact with the safety guard. Intern was also eating up the belt and allowing for the extra space between the teeth of the cam to grind and make all kinds of loud wild noises. replace actuator belt. Ran testing after this was performed and found no further issues at this time. Job complete.

"Go to this unit and discovered that the switch in the freezer section was frozen shut with ice. This had been a byproduct from the door seal that was remedied on our last visit. The unit was still getting most of the moisture removed from that leaking door seal. However, the switch had enough frost in it to not be able to recover. Use the new switch plate and put it in with new switch. Tested unit to find it now functioning incorrectly. Icemaker appears to be working correctly at this time. Job complete.

Go to this unit and found that there was next to no water pressure coming from the water dispenser. Was able to remove water filter and test again found that the units water filter was plugged up and not allowing for water to move through the system. Once this was resolved Back to water dispenser. Customer is ordering new filter to take care of this issue issue.

Installed new ice door kit and bracket. Confirmed Ice door opening and closing properly.

Called tech line and determined that a over the air update needs to be preformed .if unit has issue persist after will need to order HMI panel 7739412267

Installed new parts. Tested operation of the unit and it is now working properly. Job complete.

"User interface start button intermittently sticks, and causes erratic operation of the unit. Customer decided that she will replace unit. Job complete."

I removed and replaced the control. I ran a factory calibration and tested all functions and the unit now checks OK. Job complete.

"Dry event needs to be properly clean. I explained to customer that after the vent is clean it may need the sensor harness, but would not know until vent is clean. No error codes found. Unit times itself out quickly only in a sensor cycle and not in time cycle. Customer will have professionally cleaned and notify us. Should we need to return.WPW10298258 harness sensor

"Found user interface with 10 second delay, couldnt get unit into diagnostics. Changed main control as we just changed the user interface with the same result. Changed user interface and unit worked fine. All checks okay."

"Installed new parts, tested unit, all ops good. Job complete."

Installed new control and confirmed unit heating like it should

Could not detect leak coming from door but did find evidence at the back next to the valve but could not get water to leak to show me where?

"Installed new sump motor assembly on dishwasher due to bad motor,tested good afterwards"

Replaced dishwasher tub. Checked for leaks job complete

Checked unit. Found leaks in evaporator and heat exchange. Cavity of ref is rusted at bottom and the unit is 28 years old. Cust is likely getting a new unit.

Replaced Icemaker job complete

Installed door all ops ok.

Replaced interlock top and bottom. Job complete

Go to this unit to find extremely bouncy suspension. Further testing found this to be the only issue at this time. Gave customer estimate and was approved. Installed new suspension and tested. Suspension is working properly no further issues found at this time. Job complete.

Found wire to drain motor broken. Repaired wire and completed function test. All checks ok

"Upon arrival, confirmed evaporator totally defrosted. Installed new defrost sensor and turned unit back on.

SR7739414336 After speaking with techline and finding many fault codes and issues with dishwasher customers declined further repairs and will be going to look for a new one

Replaced reservoir. Reset temp settings. All checks ok

Found sealed system leak. Customer is to get a new appliance.

"Installed parts, all checks okay.

Diagnosed unit and determine an overload error and lid lock error. When I ran an automatic test all components checked out good. Advised customer reason for the error is because she needs to use cycles with more water when filling up her washer. I reset the board and calibrated it. She understood . Job complete.

Came to inspect the nut and realize the last time I was here when put the right French door back on I did not flushed it down completely to the hinge therefore the door would not have its swing back when it closed. Reinstalled the door correctly and it is now opening and closing properly. Job complete.

"Dishwasher leaving scale on inside and glasses,water not hot enough,needs to be boosted to 120deg,also need to use rinse aid ,I left samples,customer will call plumber.

Found unit leaking gear case oil all underneath. Customer decided that she will replace unit. Job complete.

"When I arrived, the unit had water in it, and the lid was locked. I removed and replaced the ACU. At that point, the unit would still not unlock itself. I removed and replace the lid latch and strike. I was able to get the unit to pump the water out. then began displaying several different error codes listed below. I metered the drain pump and the motor connections at the control board and verified proper resistance values. Those values are listed below. I tried to run a factory DLMS calibration and it would not. I tried to start a normal cycle and it would not. The unit would then lock in unlock itself, about 2030 times and sit. All the while never logging any new additional error codes. System information was copied into unit. I tried several times to run a DMS calibration and it would not. I waited about 5 to 7 minutes between commands because I know that the firmware on this particular unit is lethargic. Unit would not function at all. I called Techline and spoke with Robert and documented these issues.either deemed the unit nonrepairable issued the below SR number. Unit nonrepairable per Whirlpool Techline. Job complete.Robert SR#7739394380F9E1F7E620 ohms pump10 ohms motor At J10 connector of board

Unit had broken drive belt which had tripped the Dryer belt cut off switch. I removed and replace the belt with a new pot from truckstop. While there I vacuumed out all of the excessive lint that was inside the unit. Job complete.

"Performed full diagnostics and was unable to re-create issue. Called tech-support and was advised issue was either caused by worn suspension or faulty drain pump. Advised to do more laundry and if issue returns, make a video recording and to call us back. office will see notes and ticket."

"Installed new deli, board and harness assembly, also installed new logic board. Confirm youre not working properly now. Job complete.

entered diagnostics and performed a spin test. Found I could manually unlock lid while basket was still spinning. Installed new actuator and performed calibration and auto test. Confirmed all ops functioning properly now. Started a quick wash cycle and confirmed unit

"Forgot to turn ice maker on. Turned on and cycled, all ops ok."

Removed and replaced control unit power up and started to cool compressor running both fans running damper is opening all ops test ok customer to advise.

"Dryer working fine when we arrived, cust to have vent cleaned."

Installed all LEDs all ops ok.

Removed and replaced disposal and flange. Verified no leaks present. All checks OK.

reinstalled microwave and checks ok

"Found the washers start button control had come free of the plastic console securing tabs allowing the start button control to misalign with the consul resulting in continuous engagement of the start button, unable to reset leading to operational failure reported. Units washer start button control reinstalled and secured in position to correct. All unit tests and operations check good without fault and/or water leaks. Customer to continue normal use of the unit and advise should further service be required."

"Installed all new LED modules, tested, all ops good. Job complete.

"Customer concerned that the unit is very off balance during a spin. Confirmed issue. Upon arrival, ran through cycles and all components are responding properly. However, noticed abnormal play within the hub assembly, causing basket to wobble during spin cycle. Unit needs a new hub. Upon trying to remove the wash plate, noticed that the wash plate is seized on and I am unable to remove the wash plate without breaking it. Will also need a new wash plate. Quoted customer. Customer declining repair at this time but may call in to proceed.

"Customer concerned that the unit is not spinning properly and is shaking. Confirmed issue. Upon arrival, ran cycle through automatic test and all components are working properly. However, when testing basket suspension, the suspension is too bouncy. This will cause issues during the spin cycle. Quoted customer $342.70 total repair to replace suspension kit. Customer approved repair cost. Installed new pre ordered suspension kit, tested and calibrated unit, all ops good. Job complete.

Freed up stuck disposal. Job complete

Replaced right side ff gasket. Heated gasket to form. Seals good

Installed new icemaker valve and control confirmed unit working properly

"Got to the unit to hear from the customer that they were missing part of one of their apparel pieces. Was able to take the unit apart and find the tip of one of the shoelaces that had gone through and did not come out. This was causing the grinding noise from the drum rolling around making contact with it. Once this part was removed, put the unit back together and tested. No further noises being made by this unit. Job complete

Replaced safety thermostat. All checks ok

Replaced front control for dispenser job complete

"Got to the unit to find compressor running, both compartments at room, temperature, and no frost pattern,. advised, will need evaporator, heat, exchanger, and drain pan tubing to resolve issue. Multiple parts have been discontinued on this unit. Estimate declined at this time.

Replaced parts all ops test as designed customer to advise.

"Replaced valves, icemaker, LH door, UI and ice room door. All operations test OK at this time. Customer will continue to monitor and advise.

Found customer with fault codes for long fill and overload... After testing unit you can clearly hear the water valve whistling.... Customer approved for new valve so i installed it and confirmed unit now working like it should with alot better water flow as you can see in the filter behind valve had alot of corrusion

"Found icemaker motor seized and water filter clogged. Replaced icemaker assembly and sold new filter to customer. Purged air from system, cycled and filled icemaker and all operations test. OK at this time.

"Installed new part, tested, all ops good. Job complete.

"Installed all new parts, tested and calibrated, all ops good. Job complete.

Removed dryer. And then removed and replaced the water valves and door latch. Reinstalled dryer tested all functions all checks. OK. Job complete.

Tested and found all four burners glowing bright red and heating properly (see attached photo) and verified all burners cycle on and off properly. Advised customer burners are working as designed.

Installed Water inlet valve. Tested operation of the water pressure and it is working properly. Job complete.