Found maker turned off at control customer said she never turned off turned on cycled and filled left customer with est if wants replaced. RO system in line filters just replaced advised of low flow to make. If calls back will need maker and valve ordered.

Installed new valve and then ice maker and cycled ice maker and confirmed no leaks and advised customer to monitor unit and if any issues occur in the next 30 days contact our office

Installed new gear case and tested operation. Unit running properly at this time.

Installed tested checked ok

"Found the units motor seized within the housing, unable to break free. As the customer does not use the disposal any more than a standard drain she has opted not to advance with replacement. At such time as needed, the customer will have the disposal removed and sink reconfigured with a standard drain. Quote listed is for estimate only. No parts to be ordered and/or further service to be conducted without prior authorization. Customer to advise.

"Installed new damper, new damper is quiet. Unit is running properly at this time.

Called safety team and they authorized an exchange on unit due to further repair needed. Customer is already in contact with whirlpool for exchange.Sr# 7740340632

installed new ice door kit and confirmed unit working properly at this time advised Mrs. to call us back if she has any issues

Installed new damper and performed multiple test. Confirmed damper opening closing quietly now. Job complete.

Installed control tested checked ok

Install new control and confirmed unit working properly

Confirmed warmer than normal temperatures in refrigerator center. Found issue caused by iced up evaporator. Entered unit into diagnostic test 90 and confirmed defrost heater working on refrigerator evaporator. Manually removed ice buildup with steamer. Replaced cover assembly that comes with new sensors. Advised misses to allow a few hours before unit starts to get back to normal temperatures. Job complete.

Installed new icemaker . Tested operation of the icemaker and it is working properly. Job complete.

Insulated new gaskets seals in the back around the cooper tubing so they wont rub on each other when unit is running which causing loud rattling noises. Also tighten the screw nuts that hold the compressor intact. Also leveled unit for customer . Unit is now running quietly as should. Tested properly. Job complete.

"Installed all new parts. Tested operation of the unit and it is now working properly. Job complete.

"20 plus yr old refrigerator has bad ice maker and leaking valve,customer will buy new.

"Got to this unit to find that the error code for long fill was present. After talking with the customer, heard that he clothes were coming out hot at the end. Tested the unit an found that the hot and cold lines were reversed. Further visual inspection found that the drain line was inserted too far into the drain receptacle, thinwas causing a siphon issue. After changing the lines around to be proper, tested the unit further to find no further issues are occurring after these changes. Was also able to show the customer more water under the deep fill setting than the customer had ever seen in this unit unit. Job complete.

Removed and replaced cooktop assembly. Tested and verified all burners are functioning properly and all checks OK at this time.

Replaced hidden bake element checked operation okay job complete

Ran unit several times with no issues unit heats fine customer said it never tripped breaker or had to reset just scared to use advised to call customer support as all operations are checking fine

"Found cam seized preventing unit from shifting from spin to agitate and creating loud noise. Replaced cam, calibrated and tested unit and all operations check OK at this time.

Found intermittent F5 fault Indicating no signal from electronic control. Unit has no electronic parts available from manufacturer. Customer to replace the appliance.

Found unit low on refrigerant advised Mr. of possible outcomes and found when looking up parts that the evaporator is no longer available. Mr. is going to go to Appliance direct to get new unit.

"Installed new valve and confirmed unit working properly, advised mrs to call us back if she has any problems with in 30 days, otherwise she has to go back through whirlpool

"Poured ice out of old ice bin and poured into new ice bin. Dispensed cubed ice several times and found an occasional cube getting crushed. Confirmed no ice shavings under ice bin after dispensing. Advises to monitor unit and if issue still continues of ice shaving buildup under bin, Call whirlpool customer service with SR number given from previous trip out. Job complete."

SR7740375225 Unit tripped breaker with new harness so called techline again and with a different test we found with resistiance theres a break in the lining of the cabinet and deemed non repairable.

Installed compressor tested checked ok

Installed wheel and motor tested checked ok

Came and inspected icemaker and is still not making ice. Temperature in the freezer is good so is the water com8ng into the icemaker. Determine we have a faulty icemaker. Need to be replaced . Gave customer an estimate and she approved it. Installed new ice maker. Tested operation of the icemaker and it is now working properly. Job complete.

Installed new parts. Tested operation of the unit and it is now working properly. Job complete.

Inspected unit and determine the internal blower housing as faulty lose therefore rattling at all times and letting heat inside unit. Repaired problem by reattaching the housing tightly and securely. It is now venting properly internally and making its normal operational noises. Tested properly. Job complete.

Diagnosed unit and determine the filter replacement was faulty. The chip integrated did not function so unit would not recognize the filter therefore water would not flow. Customer had an extra filter so we tried it and it worked. Water is now dispensing properly the front dispenser and ice maker. Job complete.

"Installed new water valve assembly and slider. Unit is now working properly. Job complete.

Installed new main control. Unit is now working properly. Job complete.

"Installed new wire harness and power cord, tested operation. Unit running to factory specs at this time.

"Got to this unit and found that the drain pump, indeed had power going to it, but was not actually able to move any water. Customer had taken this unit completely apart on the inside of the tub. Determine that the drain pump was faulty and needed to be replaced, customer estimate for this and was approved. Installed new drain pump tested. No further issues found at this time.

"Installed control, all checks okay.

"Installed new parts, tested unit, all ops good. Job complete."

"Customer concerned that there is ice buildup on the bottom of the freezer section. Upon arrival, checked all door seals and they are good. Unit currently in a defrost cycle and confirmed that the drain line is clear and not overflowing into the bottom of the freezer section. Found ice buildup underneath the freezer door seal, preventing door from shutting all the way. After inspection of the ice buildup, suspect that either the door was left slightly open or was not shutting all the way at one time, which caused condensation to build inside the freezer. Removed ice buildup from bottom of the freezer section, as well as under freezer door. Checked all other components and confirmed that they are working. Job complete."

Installed dryer maintenance kit. New rollers belt and idler pully.

Installed board all ops ok.

Installed new diffuser control. Tested operation of the unit and it is now working properly. Job complete.

"Checked unit for leak. Ran water through entire system, can confirm water is not from water system. No clogged drain, can confirm water making it to pan an no signs of ice on freezer floor. See no water marks on unit anywhere. Unable to recreate leak, customer mentioned it happened 2 times and hasnt happened in past 4 or 5 days. Called tech line, was advised to change from adaptive defrost to every 8 hours to see if that changes anything. Advised customer to give a call if problem arises again.Sr#7740396650

"Installed new single valve due to no ice no water,tested good afterwards

Found inoperable ice maker. Replaced ice maker. All checks ok

"Installed filter assembly, all checks okay.

"Subzero T/L advanced on operational failure and displayed 003 Error prior to part installation. Testing conducted confirming primary failure due to a faulty communications control. All other unit components i.e. elements, oven sensors, door switches, etc. pass testing without fault. New communications control installed per instruct. Confirmed full operational function of the units larger (RH) oven restored. Both LH / RH ovens ran through normal bake cycle reaching preheat of 350?F. LH oven did require an additional 10-15min to reach preheat however, continued to cycle off / on and maintain set temperature through duration of operation +30min. Customer to continue normal use of the unit and advise should further service be required.

"Install new capacitor, Magnetron , diode and transformer tested unit and confirmed unit working properly

installed new gaskets and raised door a 1/4 inch and heated with heat gun... Also confirmed with customer nothing has froze at this time so moving product away from the wall has seemed to help

Found the units outlet thermal fuse open resulting in operational failure reported. New thermal fuse from truck sock installed to correct. Unit ran through both diagnostic testing and Timed Dry / High Heat cycle without fault. All unit operations to include proper cycling of the heater circuit check good upon completion of service. The customer to advise.

"unit defrosted and fill tube froze up , Mrs. Hogue to advise on unit

Units RC evaporator cover assembly uninstalled for inspection finding standing water at the RC defrost drain funnel. Grounding wire inserted into the defrost drain tube finding a blockage at 3 1/4 inch. Attempted to clear using both hot water and air under pressure without success. This units RC defrost drain tube is foamed within the cabinet and is nonserviceable. Rob with Whirlpool T/L advised on unit status. T/L has submitted for review under non-repairable failure. All information has been recorded in Whirlpool SR#: 7740397037.

Installed tested checked ok

Unit had a loose plug on main control not allowing unit to turn on reinstalled checked ok

"Installed new slider,tested after calibration

"Replaced control and heater, cleared error codes and ran 2 full diagnostic tests. Both tested came back good with no errors. All checks ok"

Installed new heater and harness and after defrosting unit with steamer.. made sure bi metal was in a securel... Than installed new user interface and advised customer to monitor unit

Installed new magnetron and inverter board.ran multiple test and confirmed unit is heating properly.

"Upon arrival, found ice band full, and service light remaining off. Leveled unit to the best of our abilities and advised Mr. to monitor unit. Job complete.

Installed new harness assembly. Ran short test and confirmed unit heating properly. Job complete.

Found drain pump gone bad gave Mrs. estimate for new one Mrs. approved estimate. Replaced drain pump and confirmed working properly.

Turned child lock off job complete

"replaced blower motor , blower wheel , light switch fan switch and checks ok

"hooked vent hose back up and took hose off dryer

Removed and replaced parts listed all ops test ok customer to advise.

Replaced valve. All checks ok

Replaced IM. Completed fill and harvest test. All checks ok

Got to this unit and was able to install new control. After installation ran testing and discovered that this unit is working correctly. No further issues found all buttons are working. All parts and pieces of the test were working without any problems. Job complete.

Got to this unit to discover that the unit would not get out of drain cycle. No matter what was done the computer would not get out of the cycle. It was stuck in. not able to get unit to proceed through any amount of testing. It is my recommendation that the customer get a different unit. This computer would need to be replaced as well as other possible parts and this unit is approximately 10 years old. Job complete.

"Found the cosmetic trim along the left hand side (opposite the hinge side) bent inward along the lower section allowing for contact between the trim and the FC stainless steel exterior door panel. Issue if not noticed and addressed when closing the FC drawer prevents FC door from fully closing allowing for loss of cooling, air infiltration and frost accumulation within the FC interior. At some point, someone had installed 3/8' inch self tapping sheet metal screws through the side trim into the adjoining wooden cabinetry at various locations however, screws used were of inadequate length and improper design for material application. Sheet metal screw previously installed in attempt to secure the trim at the lower left corner which had since pulled free the cabinetry removed and placed between the trim and the units exterior cabinet (not the adjacent wooden cabinet) providing adequate spacing for proper FC drawer function without contact. All unit operations to include proper FC / RC door function and seal check good upon completion of service. Customer to monitor and advise should further service be required."

"New capacitor and diode installed restoring full operational function without fault, electrical arcing, abnormal sound issues, etc. All unit operations check good upon completion of service, pictures attached for reference. Customer to continue normal use of the unit, monitor and advise should further service be required.

"Checked unit for leak. Found unit to have 2 issues, needs new ice module and water valve. Thcustomernelectin to purchase new unit due to age of unit, not economical to invest in repair.

"Told customer how to install pad, customer to advise.

Found unit set on cold and they do not have hot water hook up... Unit went through all testings without any issue minus the no hot water coming in but unit is working fine and spoke with maintence man and set other unit to tap cold for them so no further issues will happen

"Upon arrival, checked temperature in the freezer and got 3 degrees and slowly dropping closer to 0. Checked refrigerators temperature and got 39 degrees and slower dropping. Temperatures are looking very good. Informed customer to keep an eye on it and let us know if there are any questions/concerns that they may have. Job complete."

Removed and replaced parts all ops test ok

Noise is the compressor. Would need new compressor to stop the noise. Customer will wait and see if it gets louder job complete

Installed heater all ops ok.

Installed door and plate all ops ok.

"Found no fault codes stored, when running through diags I noticed no water coming through hot side valve. They dont have any water hooked up to it so it will not advance in rinse. Advised them to hook up a y adapter off the cold side and hook up to the hot valve also. Cust to advise."

Installed new relay control board and oven sensor. Tested operation of the oven and it is now heating properly. Job complete.

"Installed new fill valve due to no water to icemaker,tested good afterwards

"Installed new Magnitron,capacitor,diode and tested,working as designed now

"Installed parts, all checks okay.

Replaced dispenser hoses. Ran through a quick wash cycle and all operations test OK at this time.

Replaced freezer slide rails. Door is now opening and closing properly and gasket is sealing to cabinet. All checks OK.

"no grease found inside of dryer , customer to advise on unit"

Found unit with failed defrost installed harness tested checked ok

Replaced switch for front right burner. perform short test and confirmed proper operation. Job complete.

Removed and replaced parts listed all ops test ok customer to advise.

"Customer concerned that the screen was displaying an error related to the temperature sensor. After turning unit off at the breaker for approximately 20 hours, the error has not come back. Ran unit on a 350 degree bake cycle and monitored temperatures. Temperature reached 325 degrees within a reasonable time. Cooling fan is operational. Recommended a temperature calibration of +10 degrees. Instructed customer on how to calibrate the unit if needed in the future. All ops good at this time, customer will monitor and let us know if issue persists. Job complete."

Inspected unit and determine all components are working properly. Unit is working the way it should. Found no problems. Advise customer to keep an eye on it. Job complete.

all the fans are running and compressor is running no problem found Mrs. to advise on unit

Installed new relay start button but unit ended up needing the timer which ended up being the problem after installing timer unit started working like it should and customer is happy

"Installed new door, cabinet, and base .confirmed all components lining up evenly now. Confirmed unit properly heating. Job complete."

Installed new control. Unit running to factory specs at this time.

Got back to this unit to install new timer. Installed new timer and then tested. Unit is working correctly now. Job complete.

"Checked unit for light not working. Found light in freezer to be at fault. Replaced freezer light and the rest of lights came on. Other light in fridge was flickering, replaced light and flickering stopped. Unit running properly at this time.

"New main control installed. Unit ran through calibration cycle, diagnostic auto test and initial Rinse, Drain & Spin cycle without fault and/or water leaks. All unit operations check good upon completion of service. Customer to advise. Original failed main control marked and retained for core return."

Installed hmi and tested unit. All ops ok.