"Installed new gear case, cam kit, and belt guard. Performed calibration and auto test. Confirmed all op functioning properly now. Job complete.

Replaced damper set. Job complete

Install new parts on this unit and tested further. Testing shows that this unit is no longer having these vent issues. Unit venting heating tumbling and working correctly. Job complete.

"Installed new ui panel due to not being able to select cycles,tested good after calibration"

Replaced faulty upper center light and confirmed all lights came on properly

"Installed new control, calibrated and tested unit, all ops good. Job complete."

"Installed new rails, tested unit, all ops good. Job complete."

"Installed new control and touch panel console due to not running or selecting cycles but getting power,tested good afterwards"

Replaced cold valve and dispenser. Completed function test. All checks ok

"Unit fills, washes, switches from top rack to bottom rack with pauses as it should. After first rinse, unit drains, fills, agitates, and heater comes on. Tested 7.3 amps from power supply. All checks okay. Suggested that maintenance tell customer to use rinse aid for better results drying."

Removed and replaced RR burner. Tested and all operations check OK at this time.

Diagnosed unit and determine the door latch assembly was faulty therefore not allowing the cycle to start. Need part. Gave landlord an estimate and she approved it. Installed new door latch assembly. Tested operation of the unit and it is now working properly. Job complete.

Replaced harness. Completed function test. All checks ok

"Installed new parts, tested unit, all ops good. Job complete.

"Installed new parts, tested unit, all ops good. Job complete.

Found bad filter will not seal to housing replaced filter all test ok

Removed and replaced parts listed all ops test ok customer to advise

"Upon arrival, confirmed, lower, icemaker, working properly and ice bin full. Found upper icemaker bin empty, and found icemaker had harvested the water. I put in on last trip out, but filled tube froze up again. Unplugged unit and replaced logic board and fill tube heater. Activated heater for two minutes And confirmed proper water flow during test 45. Advised to allow 24 hours for ice bin to start to fill

"Full inspection conducted finding no component damage(s) as a result of reported flood condition. Unit fully functional without fault and/or abnormal sound issues, no repair service needed at this time. Customer will continue normal use of the unit and advise should further service be required.

Installed new right front burner. Installed LP orifice from kit supplied by consumer. All burners working properly. Job complete.

"Full inspection conducted finding no component damage(s) as a result of reported flood condition. Unit fully functional without fault and/or abnormal sound issues, no repair service needed at this time. Customer will continue normal use of the unit and advise should further service be required.

"New inlet water valve assembly installed. Unit ran through calibration cycle, auto test and manual load testing in diagnostics now without fault and/or water leaks. All unit operations check good upon completion of service. Customer to continue normal use of the unit and advise should further service be required.

"Upon arrival, found F0 E3 code indicating overload and F9 E1 indicating long drain ran through diagnostic cycle confirmed unit is spinning properly and agitating properly ran unit through another diagnostic cycle and confirmed no new error codes spoke to Mr. and advised him to keep an eye on the unit as nothing is currently failing

"Perform short test in diagnostics and was unable to re-create knocking noise. Found basket wobbly due to partially worn basket hub installed new basket, hub and ran short test with load of towels. Confirmed unit running. Job complete.

Installed new suspension and actuator. Performs calibration and auto test. Confirmed all ops functioning properly. Job complete.

"Installed motor cust got, all ops ok."

"New ice container, coupler and motor installed restoring full ice dispensing function. All unit operations check good upon completion of service. Customer to advise.

Neesds 2 man to unstack unit for service

"Installed new sensor

"Installed control and calibrated, ran a short cycle. All ops check okay."

Found unit would not fill. Valve was buzzing but no water passing through. Removed access panel between washer and dryer and found water supply turned off to unit. Mrs does not know how water was turned off. Access is not easy as the laundry center is directly in front of the supply. Ran washer through a diagnostic cycle and all components pass. Also ran a quick wash which completed without fault. All operations test OK at this time.

Found controls stuck at add cleaner and would not advance. Reset electronics and was able to get unit to initiate a clean cycle. Advised Mrs clean cycle will run for 70 minutes and clean light should go off after completion. All checks OK at this time.

Inspect the unit and determine the main control board is getting 120 VAC but will not send power out to the elements. Faulty control board. Install new main control. Tested operation of the clock and the oven it is now working properly. Job complete.

"Inspected unit and determine the left freezer door. Railing was loose faulty therefore not allowing the door to close all the way. Repair problem by re-installing the left railing on the freezer tightly and securely. The freezer door is now properly. Also, added gaskets underneath the lip of the top freezer original gasket to reduce condensation. Also selected the vertical mullion to 2 to keep here on at all times. Also leveled the unit for customer. Unit is now working properly. Job complete.

Diagnosed unit and determine the bake element is getting 220 VAC but will not turn on. Faulty bake element. Need part. Gave customer an estimate and he approved it. Install new bake element tested operation of the oven and it is now working properly. Job complete.

"replaced door lacth and checks ok

"Recall - Washer stuck in drain mode and f8e1 error code,I cleared codes and calibrated,unit tested good afterwards"

"No fault error codes recorded in unit history. Unit ran through full diagnostic cycle and testing as well as +25min into Bulky / Deep Water Wash cycle without fault and/or water leaks. Unable to duplicate intermittent water leak issue reported. Customer to continue normal use of the unit and advise should further service be required.

"replaced bad bake element and checks ok

"Found power module not operating properly, but controls are discontinued advised mr of"

Installed new lower harness assembly. Perform short test and confirmed all ops functioning properly. Job complete.

Washer does not have a model tag. Ordered cold water valve. Replaced valve noise is gone water is flowing fast. Job complete

"Found cam nut not fully tightened with damage to cam, installed new one and all checks okay.

I removed and replaced the control damper. All functions now check.ok.Job complete

"SR#7740173501Spoke to Joe at techline. Advised him of everything weve done, because we could not get the noise to replicate there is no further action WPL is willing to take to fix the noise. We are unable to locate and identify the noise. Customer to call customer care.

Installed motor all ops ok.

Instaled new acu and unit powered up but also had a faulty latch so we installed that and confirmed unit now working like it should and customer is happy

Found drain pump had shorted out main control.... Installed new harness drain pump and control and confirmed unit now working like it should

"No problem found, suggested putting a silicone sealant in the track , possibly sticky before they cleaned it."

Installed new lid and hinge bearings. Confirmed slow close feature working properly now. Corrected issue with hot and cold water hooked up backwards. Perform short test and confirmed all ops functioning properly. Job complete.

Installed tested checked ok

Go back to this unit and installed new parts. Tested the unit and found that calibration automatic cycle and normal cycles. All appear to be working correctly at this time. No further issues found after testing. Job complete.

"Customer concerned that the unit is not washing properly. Confirmed issue. Upon arrival, checked error codes and found code F7E4 for basket shifting issue. Ran through tests on service matters and found 120vac supplied from board to the shifter, but no response from clutch assembly. Unit will not engage spin. Removed rotor stator assembly and found that the metal sleeve on the slider has separated and got jammed into the clutch. Need new slider. Installed new slider, tested and calibrated, all ops good. Job complete.

"Found bad element, installed part all opscok.

"I removed and replaced the drive motor. I ran a factory calibration and tested all functions, including a normal cycle and the unit unit now checks OK. Job complete."

Found faulty freezer light switch. I removed and replaced it. All functions now check OK. Job complete.

"Kenmore built Cabrio unit with floating spin basket. Found multiple component failures i.e. spin basket binding on the outer tub shaft hindering disengagement from the spin position, worn / compressed suspension, stripped hub gear, failing tub bearing with excessive noise during spin, etc. Due to the units age, condition and ware through normal use additional unit component damages expected. Cost to correct primary failures found well exceeds unit value. As such, customer has opted not to advance with repair service at this time. Customer to advise.

"Washer not starting ,after running through diagnostics I calibrated and tested unit,working as designed,no saved errors at this time"

Install new door hinges and end caps on the doorhandle. Tested operation of the unit and it is now working properly. Job complete.

Removed and replaced dampers all ops test ok customer to advise.

"35yr old unit, all mechanical, no electrical diagnostics available *Classic. Unit ran through mechanical testing finding no operational failures, water leaks and/or abnormal noise issues. Exterior cabinet removed exposing the lower unit. Found no oil residue and/or significant component ware. Overall visually appears to be in good working order and condition for the units age. Customers description of operational failure sounds that of possible overload condition and/or overheating of the drive motor kicking out on thermal overload. Secondary failure found, unit agitator dogs worn preventing agitator function. Drive motor failure (if present) will likely worsen through continued use providing confirmation of component failure. Customer instructed to continue normal use of the unit and advise should failure persist. Should the unit resume normal operation without fault the customer will call within the 30 day service warranty for installation of a new agitator dog set to restore proper agitator function.

"Got to this unit and found that the customer was showing me how the unit had a lock on the screen for the cooktop and every time you would press and hold it would be beep, but not change its position of being locked. Tried several times over still with the same outcome. Check to make sure that all switches were in the good off position. There are several switches that are having issues not staying locked in the off position. If you just try to give them a little turn without pushing down, they do turn on. if the customer had any situation for children or elderly in the home that would be a problem. This would definitely be a concern, but since those are not concerns. They are not concerns. Was able to turn the breaker off for several minutes while inspecting the burners. After visual inspection, complete turn the power back onto the unit, and the lock mechanism was turned off After testing found all parts of the unit are working correctly except the lock is not turning on or off now, but is giving the indication that it is detecting the touch but not keeping turned on or turned off. It is just staying off. Customer is good with the cooktop now being able to be used and no further issues or repairs needed at this time. Job complete."

"No fault error code recorded in unit history. Unit ran through diagnostic testing without fault and/or water leaks. However, found heavy fabric softener residue at the fabric softener fill cup believed to be the primary origin of reported intermittent water leaks. Through normal operational function found the control failing to register the detergent level within the bulk dispenser. Confirmed detergent level read failure due to a faulty read switch of the dispenser drawer assembly. Additionally, found the units gearcase transmission losing oil saturating the lower unit area. No less than a new dispenser drawer assembly, gearcase and washplate would be needed to correct primary failures found. Additional component failures may exist. Customer has opted not to advance with further service at this time. Customer to advise.

"Found unit would not initiate a cycle due to faulty lid lock. Replace lid lock, calibrated and tested unit and all operations test OK at this time.

Installed new damper control. Confirmed damper door opens and closes.

Found ventilation got blocked up with bounce sheets issue caused thermostat to trip. Reset thermostat and cleared ventilation. Confirmed unit running and heating properly now.

"A new garbage disposal was installed about a month ago. A high loop was not installed on the dishwasher drain hose connection at the garbage disposal. As a result debris from the garbage disposal and water has been back flowing into the dishwasher. The dishwasher is a moldy disgusting mess that smells like sewage. This is a plastic tub. plastic is porous and will hold that bacteria and mold and smell and taste forever. The unit runs and drains as it should, but the unit needs to be replaced as you will never get that odor bacteria out of the tub. Recommend replacing dishwasher."

Found faulty RC evaporator thermister. Replaced fan/sensor assembly and manually removed ice blockage. Job complete

Found lid lock continuously clicking when trying to start a wash cycle. Installed new lid lock. Performs calibration and auto test. Confirmed all op functioning properly now. Job complete.

Installed dispensor all ops ok.

Found IM not able to find home position. Replaced IM. All checks ok

"Upon arrival, re-inspected the unit and did not find any oil underneath the machine. Removed agitator and accessed top of gearcase shaft. Found no sign of oil leak there either. Found buildup underneath the wash plate which leads me to believe it just needs an extensive cleaning and may not be oil. I was able to confirm flow meter leak. Customer also concerned that the left side lid hinge is rubbing on the lid. Found bent left side lid hinge, which wore off the enamel on the top console lid. After talking with the customer, the cosmetics of the enamel on the console lid is very important to them and the enamel is already starting to flake off. Customer ultimately decided not to proceed with the repair, due to the fact that they dont want the rust/enamel damage in the near future. Informed customer to try reaching out to the manufacturer regarding this. Will send parts back for return. Job complete.

"Installed new parts, calibrated unit and tested, all ops good. Job complete.

"Installed new parts, vacuumed system and recharged with 5.25oz of R134A. Let unit run for about 20 minutes and verified ice forming in the mold. Informed customer to give the unit 48 hours or so for him to fill. All ops good at this time. Job complete."

Replaced valve manifold. All checks ok

Replace control. All checks ok

Replaced compressor. Pan heater not needed it was ok. Leak was spraying over from cut condenser line.

"Installed new control due to not baking,broiling and hot indicator not working for burner,tested good afterwards"

Installed rebuilt EEOC supplied by customer. Found element not heating when bake cycle energized. Found faulty bake relay on back wall of oven. This unit has a double safety break for element. Bypassed L1 bake relay and found unit working properly now and confirmed good temperatures.

Install new parts. Tested operation of the water dispenser. It is now dispensing water properly. Job complete.

New blower switch installed. All unit operations check good to include blower function in settings low through high. Customer to advise.

Control is bad part is NLA. Cust getting new cooktop it is 20yo

"Installed console, all ops ok."

Installed valve and calibrated unit. Tested both hot and cold valves through component activation in diags and both worked. All ops ok.

Found transmission creating a loud roaring noise. Unit would need transmission. Not worth repair.

Found drain clogged. Cleaned drain and all checks OK.

"On arrival found the unit disconnected from power, unit fully drained, no standing water. Power restored for testing at which point the units drain pump motor had been automatically energized. Drain pump motor function canceled at the user interface. No fault error codes recorded in unit history. Initial inspection has found no physical damage. Units pressure hose and air dome clear of obstruction and securely installed. Unit ran through complete calibration cycle and auto test without fault and/or water leaks until completion of auto test wherein the lid latch had failed to fully release generating an F5-E3 fault code (Lid Unlock Failure). Units lid latch assembly engaged and disengaged multiple times through diagnostic manual load testing without fault. Customer has opted to advance with installation of a new lid latch assembly in attempt to prevent future operational issues due to intermittent component failure. New lid latch supplied by pre-ID installed. Unit again ran through calibration cycle, diagnostic auto test and manual load testing as well as Rinse, Drain & Spin cycle through to agitation without fault and/or water leaks. All unit operations check good upon completion of service. Customer instructed to continue normal use of the unit, monitor and and advise should further service be required.

"Found thermistor out of range, installed part. Customer to advise if issue returns.

Defrosted the ice buildup in the freezer coil and cover also installed new jazz board. Tested operation of this unit and it is now working properly. Job complete.

"Installed new Orion, inverter, and H boards. Confirmed compressor running now. Advise Mr. to allow 24 hours before temps are back to normal. Job complete."

installed thermostat customer had and checks ok

Replaced shelf. All checks ok

"Confirmed F2-E1 (Stuck / Shorted Key) recorded in unit history, cleared prior to advancement of service. Per the customer, failure had occurred multiple times on the first attempt of use following prior service. When attempting unit operation again later on the unit had resumed full operation without fault. Unit ran through complete diagnostic auto test, UI keypad functions test, control reset, etc. and power cycle conducted. Following initial start up procedure units clock time set and normal bake cycle operations initiated without fault. All unit operations check good upon completion of service. Customer to continue normal use of the unit, monitor operations and advise should further service be required."

"As reported, found the units door handle had pulled free of the exterior stainless steel panel resulting in damage. New exterior door panel, door handle and supplied hardware installed and secured to correct. No fault error codes recorded in unit history. Unit ran through complete diagnostic auto test without fault and/or water leaks. All unit operations check good upon completion of service. Customer to advise.

"Unit ran through operational testing at 200?F, 300?F & 400?F. All unit operations to include proper cycling of the broiler element through to preheat check good in normal bake cycle operation. Units broil element no longer energized beyond reaching pre-heat temperatures. Operational issue reported potentially due to improper use where in food had been placed within the oven prior to reaching preheat temperature or intermittent failure not occurring through testing at time of service. Customer to continue normal use of the unit, monitor and advise should further service be required.

Ice maker shut-off bail arm assembled onto the new ice maker previously installed found to be sticking through range of motion registering a false ice bin full condition hindering proper ice production. New ice maker from truck stock installed to correct. All initial unit tests and operations check good upon completion of service. Customer to monitor and advise should further service be required.

Replaced IM cover which had a new rocker switch. Completed IM test all checks ok

"New ice & water actuator pad kit installed restoring full dispenser function. All unit operations check good upon completion of service. Customer to continue normal use, monitor and advise should further service be required.

"Upon arrival, found refrigerator and freezer at room temperatures. Confirmed compressor running but no frost pattern on the evaporator . estimate declined due to being too costly for repair

"Upon arrival, found unit would start agitating with no water in it. Install new control board and pressure switch. Performed multiple test and confirmed unit working properly now. Job complete."