Replaced compressor. Pan heater not needed it was ok. Leak was spraying over from cut condenser line.

"Installed new control due to not baking,broiling and hot indicator not working for burner,tested good afterwards"

Installed rebuilt EEOC supplied by customer. Found element not heating when bake cycle energized. Found faulty bake relay on back wall of oven. This unit has a double safety break for element. Bypassed L1 bake relay and found unit working properly now and confirmed good temperatures.

Install new parts. Tested operation of the water dispenser. It is now dispensing water properly. Job complete.

New blower switch installed. All unit operations check good to include blower function in settings low through high. Customer to advise.

Control is bad part is NLA. Cust getting new cooktop it is 20yo

"Installed console, all ops ok."

Installed valve and calibrated unit. Tested both hot and cold valves through component activation in diags and both worked. All ops ok.

Found transmission creating a loud roaring noise. Unit would need transmission. Not worth repair.

Found drain clogged. Cleaned drain and all checks OK.

"On arrival found the unit disconnected from power, unit fully drained, no standing water. Power restored for testing at which point the units drain pump motor had been automatically energized. Drain pump motor function canceled at the user interface. No fault error codes recorded in unit history. Initial inspection has found no physical damage. Units pressure hose and air dome clear of obstruction and securely installed. Unit ran through complete calibration cycle and auto test without fault and/or water leaks until completion of auto test wherein the lid latch had failed to fully release generating an F5-E3 fault code (Lid Unlock Failure). Units lid latch assembly engaged and disengaged multiple times through diagnostic manual load testing without fault. Customer has opted to advance with installation of a new lid latch assembly in attempt to prevent future operational issues due to intermittent component failure. New lid latch supplied by pre-ID installed. Unit again ran through calibration cycle, diagnostic auto test and manual load testing as well as Rinse, Drain & Spin cycle through to agitation without fault and/or water leaks. All unit operations check good upon completion of service. Customer instructed to continue normal use of the unit, monitor and and advise should further service be required.

"Found thermistor out of range, installed part. Customer to advise if issue returns.

Defrosted the ice buildup in the freezer coil and cover also installed new jazz board. Tested operation of this unit and it is now working properly. Job complete.

"Installed new Orion, inverter, and H boards. Confirmed compressor running now. Advise Mr. to allow 24 hours before temps are back to normal. Job complete."

installed thermostat customer had and checks ok

Replaced shelf. All checks ok

"Confirmed F2-E1 (Stuck / Shorted Key) recorded in unit history, cleared prior to advancement of service. Per the customer, failure had occurred multiple times on the first attempt of use following prior service. When attempting unit operation again later on the unit had resumed full operation without fault. Unit ran through complete diagnostic auto test, UI keypad functions test, control reset, etc. and power cycle conducted. Following initial start up procedure units clock time set and normal bake cycle operations initiated without fault. All unit operations check good upon completion of service. Customer to continue normal use of the unit, monitor operations and advise should further service be required."

"As reported, found the units door handle had pulled free of the exterior stainless steel panel resulting in damage. New exterior door panel, door handle and supplied hardware installed and secured to correct. No fault error codes recorded in unit history. Unit ran through complete diagnostic auto test without fault and/or water leaks. All unit operations check good upon completion of service. Customer to advise.

"Unit ran through operational testing at 200?F, 300?F & 400?F. All unit operations to include proper cycling of the broiler element through to preheat check good in normal bake cycle operation. Units broil element no longer energized beyond reaching pre-heat temperatures. Operational issue reported potentially due to improper use where in food had been placed within the oven prior to reaching preheat temperature or intermittent failure not occurring through testing at time of service. Customer to continue normal use of the unit, monitor and advise should further service be required.

Ice maker shut-off bail arm assembled onto the new ice maker previously installed found to be sticking through range of motion registering a false ice bin full condition hindering proper ice production. New ice maker from truck stock installed to correct. All initial unit tests and operations check good upon completion of service. Customer to monitor and advise should further service be required.

Replaced IM cover which had a new rocker switch. Completed IM test all checks ok

"New ice & water actuator pad kit installed restoring full dispenser function. All unit operations check good upon completion of service. Customer to continue normal use, monitor and advise should further service be required.

"Upon arrival, found refrigerator and freezer at room temperatures. Confirmed compressor running but no frost pattern on the evaporator . estimate declined due to being too costly for repair

"Upon arrival, found unit would start agitating with no water in it. Install new control board and pressure switch. Performed multiple test and confirmed unit working properly now. Job complete."

Installed new damper kit. Ran short test and confirmed proper spinning.

Removed and replaced motor all ops test ok customer to advised

"Customer concerned that the unit is displaying error code E1007. Unit will not allow you to start a cycle. Uninstalled microwave and removed outer shell. Inspected and found blown up inverter. Tested cooling fan and door switches and all are good. Will need to replace the inverter, and possibly the magnetron. Quoted for a new Inverter. Customer declining repair at this time but may call in to proceed. Job complete."

"Customer concerned that the unit is displaying F1E1 error code and will not start a cycle. Confirmed issue. Upon arrival, checked terminal block and found power cord incorrectly installed. Power cord is installed reversed, causing a polarity issue within the main control. Unfortunately, this caused voltage issues within the main control which burnt out the main circuit board. Removed the power cord and re-installed with correct polarity. Installed new control board and tested. Unit working properly now. All ops good. Job complete."

Found encoder had came out of place from clips that hold it in... Seems new console installed the clips were not holding the encoder like they should so i added a screw thats normally not there and confirmed unit now working

Remove and replace the ordered parts. Job complete.

"Installed new control and display due to blank screen,tested good afterwards"

"Installed new console and glass front panel due to damper or cracked one,tested good afterwards"

Installed new main control. Tested operation of the unit and it is now cooling and working properly. Job complete.

"Go to this unit was able to discern that there were multiple lights out in this unit. Used kit and replaced lights. Tested operation of the unit, all lights are now working correctly. Job complete.

"Customer concerned that the RC is not cooling, but freezer is. Confirmed issue. Upon arrival, accessed RC evaporator and found ice buildup at evaporator. Found damage to the evaporator panel due to ice buildup. Found service pointer for this issue and sr code coverage for P & 2X L. Need to installed new evaporator panel, control, and defrost all ice at evaporator. Performed repair and tested all new components, all ops good. Job complete.

"Found waterline and power cord slapping behind unit, added a buffer on the floor between wall and fridge to prevent that from happening."

Confirmed compressor shuts off when entering diagnostic mode. Job complete.

Sr7740156243 Upon arrival checked pressures found low side at -25 high side at four ran unit through step four and called whirlpool to report findings whirlpool deemed unit nonrepairable

Installed new control and reprogrammed unit confirmed unit began operating. Advise Mrs. to monitor unit.

Installed new sliders and also leveled unit for customer. Tested operation of the unit and it doors are now closing properly. Job complete.

Got back to this unit and was able to install the control and user interface. After installation of these parts tested the unit. Unit was able to achieve temperature within very short period of time. Unit working correctly now. Job complete.

Got back to this unit perform testing and found no error codes. Unit had a full bin of ice coming from the icemaker that I had just replaced on the previous visit. The control board that we showed up with here today was a part that was necessary only if this unit was not working on return.this unit is producing and has no error codes. It is not necessary to put this part in unit is working now according to normal operation. Job complete.

Installed new ice bucket due to bad auger inside

"In the process of defrosting the evaporator, noticed that the coil was icing up as fast as I could defrost it. Using SmartHQ isolated components and verified compressor relay on main control board is stuck closed, causing the compressor to run nonstop. Gave customer estimate for main control and evaporator fan motor. Customer has decided to replace the unit."

"Removed and replaced compressor and filter drier. Verified unit held a proper vacuum and recharged with 44g R600a. Unit was on and cooling at completion of service. Advised to allow 24 hours before completely reloading unit with groceries. Customer will monitor and advise.

"Found upper drawer would not drain due to locked rotor, most likely from sitting. Freed up Rotor and filled and drained upper drawer. Customer also advised when they returned home the upper drawer was full of water without being used. Advised possible seeping water valve. Water valve for this unit is no longer available. Customer will continue to closely monitor the issue."

"Found the unit set for cooling operation off and at ambient temperature on arrival. New evaporator fan motor assembly with harness installed. All initial unit tests and operations check good upon completion of service. Customer to monitor unit temperatures, operations, sounds, etc. and advise should further service be required.

I removed and replaced the electrodes.Job complete

Removed and replaced burner assembly. Job complete

Reprogrammed HMI for model type checked ok

Found unit with normal ops since last service call cust opted out of repair to call back if issue happens again return with parts ordered if they call back

Found restricted linear cannot repair cust to buy new unit

Installed control and defrosted evap all other ops checked ok as well

"Installed checked ok

Installed tested checked ok

rebuilt door with new inner panel and replaced with new hinges and confirmed unit now shutting tighter with a better seal

Installed new control and confirmed unit working through all tests in dio... Customer is happy

Installed push to start button and i could hear motor humming so i put my leads and did middle to left and while pushing the start button the volts dropped to 6 volts and when you test middle to right and push the start button the unit goes to 238 volts so i instructed customer he needed an electrician

Installed nameplate. All checks OK.

Replaced user interface. Verified fill tube is clear and all operations test OK at this time.

"Found water leak where inlet enters tank. Gave estimate for new inlet manifold, gasket and nut. Customer declined repair and has opted to replace the unit."

Replaced main control board. Calibrated and tested unit and verified all operations check OK at this time.

Found ice buildup at base of evaporator due to drain clogged with ice about 1 inch from the opening. Most likely drain was never fully cleared as it appeared to be open when I did the service kit. Unit does appear to be going through proper defrost cycles. Cleared drain and all checks OK. Customer will monitor and advise.

Installed screw and leveled unit and confirmed customer is happy with the unit being leveled

Replaced all parts listed. All operations test OK at this time. Verified freezer is now cooling properly and door is shutting as designed.

Installed new RC evap fan motor. Tested operation of the unit it and it is now cooling properly. Job complete.

"Replaced bracket and also Mrs wanted new filter installed. All checks OK.

Found faulty front right burner and left front infinite switch. I removed and replaced both parts with new parts. All functions now check OK. Job complete.

Installed parts and unit chekced ok

"On arrival found standing water under and around the stacked unit with two heavily water saturated towels at the front left to help mitigate further migration of water. Units pulled from location and all water mopped from the area prior to full inspection. Found fur accumulation between the door bellow and door glass preventing optimal seal allowing for water leak through operation however, is not believed to be the primary source of water leak found. No physical damage i.e. rips, tears, warping, etc. of the door bellow found. With the rear panel removed further inspection conducted finding the majority of water accumulation within the cabinet interior at the front left corner beneath the dispenser assembly. All water bellow connections, water hoses, etc. check good with no presence of water. Units dispenser drawer removed finding circular cardboard seal from a plastic bottle cap had become lodged in the dispenser housing drain port to the tub assembly which would restrict water flow during water fill cycles and could result in flood condition as originally found, obstruction removed however, also later found to not be the primary cause of water leak. Unit ran through both diagnostic testing and multiple water fill cycles in all temperature settings without fault and initially without water leaks. After multiple water fill cycles water leak was confirmed to be originating from the dispenser housing assembly. Unable to conduct full inspection due to the units stacked configuration. Additional component failures may exist. No less than a new dispenser housing assembly and outer bellow retaining spring will be needed. Due to the units age, condition due to heavy use and expected cost to repair the customer has opted not to advance with further service at this time. Customer to advise.

"Tested unit, had heater error, but heater came on during test, possible that heat turned off with pump failure. Diagnostic test should have turned it back on.

Replaced frzr door and installed fill tube extension. All checks ok

Dryer vent clogged recommend vent cleaning to address issue . Standing water in dryer vent tube

Sealed evap cover assy with sealer gum air flow test great frost pattern is great adjusted food and shelf for air flow customer to advise.

Replaced control and pressure sensor and pump assy. Completed 2 full function tests and a quick wash cycle and all worked perfectly. All checks ok

Loud grinding periodically from blower and roller had flat spots. Replaced blower and rollers. All checks ok

Replaced main control and diffuser. All checks ok

Replaced fan and control. All checks ok

Control board. I removed and replaced it. All functions check OK. Job complete.

Installed tested checked ok

Install new dampers and splash shield. Perform short test and confirm unit spinning properly now. Job complete.

"Installed Icemaker and cycled, all ops ok

"When I arrived, the unit was making ice as it should and had a full container. No problems found. Job complete."

Installed all new parts. Tested operation of the unit and it is now working properly And making its normal operational noises. Job complete.

"Installed new compressor, process valve and drier filter. vacuumed system for 25min. Recharged system with correct amount of Refrigerant 53 grams R600a. Unit is now cooling and working properly. Job complete.

Install new door gasket and cooktop tested operation of the unit and it is now working properly. Job complete.

Defrosted drain line and cleared out drain in pan. Steamed line very well and tightened Shepard hook job complete

Replaced the water filter housing and the water filter. Checked operation ok job complete

Installed new heater element kit. Tested operation of the unit and it is now heating properly. Job complete.

"Installed parts, all checks okay."

"Installed parts, double tested, all checks okay.

Got back to this unit and was able to install new parts. After installing new parts tested the unit and found that the icemaker is now receiving water and is able to roll through the motions. No further issues found at this time. Temperatures were set for ice production and normal operation. Job complete.

"Tested unit multiple times and checked all relays for bad solder joints or carbon build up around the base. U it is operating as normal, cust to advise.

replaced freezer conpressor and checks ok

Installed all new parts and verified unit working properly now. Ran unit through calibration cycle and calibration passed. All ops good at this time. Job complete.

"Washer acting strange i found f7e1 and f7e7 saved in memory,installed and calibrated new actuator,tested good afterwards

"installed new unit and ice machine , put panels on and checks ok"

"Found corrosion issue reported to be superficial isolated to the brass 3/8 elbow fitting into the units inlet water supply valve. However, found est. 1' inch of standing water within the units base pan triggering flood condition energizing the unit drain pump and preventing water flow into the tank. Additionally, found multiple degraded components, hoses, seals, etc. do to the unit age and prolonged water exposure. Installation of multiple replacement components would be needed to restore full unit operation and prevent related failures. Due to the unit age, extent of damage(s) and cost to repair vs replacement cost the customer has opted not to advance with further service at this time. Customer to advise.

"New electronic control and touch panel installed. Power restored for testing. All unit tests and operations to include heating cycle function and cooktop surface light function in settings low, high and off check good upon completion of service. Customer instructed to continue normal use of the unit and advise should further service be required."

"Replaced lower harness all ops ok. Did not need control or,pump, after replacing harness unit is back to normal ops."