Installed motor cust will buy new light bulb.

I replaced all the led modules with new parts and the unit is functioning as designed. Job complete

Installed proper evaporator and recharged with 5.3 ounces of R1 34A advise Mrs. to monitor unit and to call us back if she has any issues.

Replaced defective drive belt. Tested operations successfully. Unit operates as designed.

Complaint filter wont come out. I found that the filter housing was broken and missing pieces. I replaced the housing and unit worked as designed.

Found bad main control only 62 volt at elements customer to call if wants repaired w11217194.

Installed new switch burner working

Installed new dispenser door. Confirm dispenser door properly sealing. Job complete.

Replaced defective water filter housing. Confirmed operations with no leaks. Unit operates as designed.

"Installed new icemaker, ice door and inlet valve confirmed unit working properly. Advise Mrs. to monitor unit and calls back if she has any problems.

Installed tested checked ok

"Customer concerned that the unit is leaking. Confirmed issue. Upon arrival, entered diagnostics and actuated all water valves. Removed interface and checked leaks at valves and found no leaks. Lifted upper assembly and found water leaking from the inlet housing. Quoted customer for a new housing assembly. Customer approved repair cost. Installed new part and tested unit for leaks. Found no leaks at this time. Job complete.

"Found unit has two significant failures. First is an electrical issue where every 5 minutes the unit is dropping power to the UI, causing the power-on charm to play. The second failure is the freezer evaporator has a large ice ball and the remaining portion of the evaporator is completely unfrosted. Would need possible electronics replaced and a sealed system repair. Unit is not worth repairing. Mrs to replace the appliance."

"Recall - Found the drain in the freezer and the drain extension were completely clogged with debris causing defrost drain water to pool in freezer and then onto customers floor. Cleaned and cleared drain completely, ran water through drain and verified no leaks present. All checks OK."

"Installed door, customer unhappy about doors being different."

replaced icemaker and set freezer temp down to -2

Lubricated rails for drawers and freezer door unit checks out ok

"Recall - Icemaker jammed, I unjammed,no issues, I explained keeping ice loose from piling up,tested good afterwards"

"Performed diagnostics and found stored fault code E2 (icemaker lost home position). Ran icemaker, harvest test and icemaker failed to harvest. Installed icemaker supplied by customer and confirmed icemaker cycling properly. Also confirmed icemaker properly filled. The job complete ticket paid in full via check.

Installed all new burners and tested all burners installed and confirmed proper heating

"Installed new control, panel and control board. Performed auto test in step 12 of diagnostics. Confirmed all ops functioning properly. Job complete."

Installed all parts all ops ok.

"Installed new freezer door gasket. Used heat gun to reform/remove wrinkles and ripples . Advised Mr, gasket should form to cabinet in a couple of days.

"Installed disposal, all checks okay."

"Replaced defective RC door. Inspected new door, found no abnormalities. Heated the gasket to seal tightly all around. Asvised cx to leave the door closed for 45 minutes to let the gasket set in place. Forgot to order a name plate. Installed WP name plate from truck stock.

"Installed new grommets onto tubing ,in lower drain pan."

Replaced defective Sump&motor assembly. Tested operations successfully with no leaks. Unit operates as designed. Also instructed cx on use of rinse aid.

"Found burners too high on low, adjusted valves down as low as they would go for simmering. All checks OK at this time."

I replaced the timer and the door switch and tested unit. Unit is now operating and heating as designed. All ops and functions are good with no faults or errors. Job complete.

Replaced dual valve assy. Cycled and filled icemaker and all operations test OK at this time.

"Couldnt replicate noise, from customer description it could be a defrost issue, turned unit to timed defrost rather than the automatic defrost. Customer to advise."

I replaced the UI and drain pump with brand new parts and tested operations. All ops and components tested good with no faults or errors at this time. Job complete

Adjusted temp and calo probe all ops test ok customer to advise.

Found maker not plugged in installed molex all ops test ok unit cycled and filled customer to advise.

"New RC defrost heater element and defrost heater thermal installed per B/S/H instruct in attempt to prevent reoccurring frost over conditions resulting in RC cooling failures. All initial unit test and operations check good upon completion of service. Customer to advise.

"As reported found no illumination, tone and/or function at either MW / Oven UI Display Panels and/or oven interiors. Confirmed the homes circuit panel breaker labeled for the double wall oven in the *On position, cycled with no change. All other circuit breakers also check good, no trips found. Unit pulled for further testing finding no VAC standing at either 120VAC Leg in the homes junction box to the appliance. Primary operational failure due to a lack of voltage supplied to the unit. Customer will be contacting an electrician to address and restore power to the unit. Once the power is restored the customer will continue normal use or advise should further repair service be required.

"Cx complaint: turned on the back burner with a loud popping noiseFound the left front burner and the right rear burner shorted. Also found main board shorted due to roach infestation. Quoted cx for new parts and labor, cx declined repair."

"Customer concerned that the front left burner knob fell off and is not turning. Confirmed issue. Removed knob and found that the mounting screws for the switch fell out. Re-installed screws for burner switch and re-installed knob. Tested unit, all ops good. Job complete."

"Installed new part, tested unit for leaks and found no leaks. Circulation pump is working as designed now.

"Found unit squealing during operation due to seized idler pulley. Also drive belt was starting to shred. Replaced all 4 rollers, belt and pulley included in dryer repair kit. Tested and verified Unit is now running quiet and heating properly.

"Go to the unit and got down to the blower fan wheel. Had to drill into the blower wheel to remove off of the old cleat since it was spinning on the motor shaft. Once the cleat was removed, was able to reinstall new fan and ran some testing after getting the unit back together. This unit is now working properly significant difference in the amount of air being moved by the fan. Customer should not have any further issues with this unit venting unless there is a restriction or clog."

Replaced hose. Unit is cooling and no leaks found. All checks OK.

Cleaned out the debri on all orfices. All burners are now working properly. Job complete.

Removed andreplacd screws all ops test ok

"Sr# 7738718132 pressurized system with 140 pound nitrogen. Found refrigerant leaking from evaporator outlet. Lokring connection. (Photo attached) after multiple unsuccessful attempts to correct issue tubing became too short to reconnect. I called tech-support about issue with unit and was advised unit is non-repairable. Was given, SR number 7738718132 for documentation. I notified the realty company about tenant not having a refrigerator now. Advised, realtor, whirlpool will be getting in contact in the next few days. I also gave the realtor, the SR number and advised to contact Whirlpool for further steps.

"Installed new suspension kit due to bouncing around and not spinning correctly,clothes wet at end,tested good after calibrating ,

Found 120 going into board and light on board is dead. Could not reset. Gave cust estimate of repair they will buy new unit.

"Replaced wiring harness, light bulb is now operational. All operations check OK at this time."

"Replaced faulty, drain pump and confirmed unit working property

Install new console and main control and confirm unit working properly

Installed new condenser fan motor. Confirmed proper operation. Added new email address in sticky notes. Job complete.

Replaced pressure switch and cleared out mold blockages again. Customer is on a reverse osmosis and this will keep happening they are looking into getting it off that. CH

Installed new temperature switch. Tested operation of the unit and it is now heating properly. Job complete.

"Dishwasher leaking from door and over suds issue,I drained the suds and tested unit,no leaks or could not reproduce any leaks,customer will keep an eye on it,

"Installed new timer due to not advancing,tested good afterwards,

Was able to hook up new power cord and test unit and confirmed unit is now pumping and draining as it should and the unit is now back to working ok

Upon arrival found control panel was in the off position. I press the power button for three seconds and confirmed unit came on and started running per Mrs.. She never stated there was a refrigerant issue. Original issue was could not turn unit on. Job complete

Inspected unit and determine the float switch had came of its slot because of debri underneath therefore it would not allow the unit to receive or start a cycle. Repaired problem by removing the debri and reattaching the float switch. Also rerouted the drain hose to the disposal so it wont have syphening problems. Unit is now working properly. Job complete.

I removed and replaced the door latch kit and detergent dispenser. All functions now check OK. Job complete.

"replaced drain heater and slide rails and checks ok , made sure drain tube was not clogged also"

removed old unit and installed new ice machine and checks ok

"Dishwasher is dead and no power going to it,need an electrician to check out why,

Installed inverter board tested checked ok

Installed checked ok

"Installed new parts, ran unit on diagnostics and confirmed 7.4 amp draw to heater. Splashed water on heater and confirmed that it is working. All ops good at this time. Job complete.

Complaint wouldnt drain and would stop mid cycle. I found that the unit was filled with water. I sucked out the water and whatever was in the lines and tested operations. Unit ran through the full cycle with no faults or errors. All components ran good. I advised customers to call back if problems persist

I replaced the light and all ops and components are good. Job complete.

I replaced all parts with new parts. Customer will advise if problems persist.

"Installed new compressor and recharged with 68 g of refrigerant advise Mr. monitor unit and if he has any problems to give us a call back

Installed new dispenser board and confirmed. All key is operating properly and all LEDs illuminating properly job complete

"Refrigerator leaking underneath due to plugged up drain line,I Installed new p - trap drain kit due to cracked and clogged one

Replaced defective ice maker and UI. Ran all ice maker tests in diagnostics successfully. Unit operates as designed. Advised cx to call the office if ice production has not resumed by the morning.

"Installed new rails, tested unit, all ops good. Job complete."

"Installed compressor tested checked ok

Removed and replaced harness all ops test ok.

I replaced the heater and control and tested unit. Icemaker cycled and filled. Customer will advise if problems persist

I called techline and they had me go through diagnostics which all ops and components tested good and did not recreate the problem. Techline advised me to tell the customer to keep an eye on the LED modules when the issue occurs again. But all harness connections are nice and secure.

Power cord vibrated loose again causing no heat. Plugged unit back in fully and secured power cord with strong tape. Advised Mrs. to have the receptacle replaced at some point but the cord should stay in place for now so the unit is operational. All checks OK at this time.

"Got to this unit and installed new grommets. This was able to help hold the bottom molding onto the user interface. Once this was done, speaking with the customer and found that they were sure if the unit was calibrated properly for temperature. Due to the nature of this unit being new with this customer Took the time to calibrate the oven correctly. Found that the unit was about 15? to the hotter side. Split the difference on the calibration and found temperatures to be within approximately 5? of actual registering temperatures. Found no further issues after this. Job complete."

Got to the unit to hear from the customer that the unit was having issues washing. Tested unit to find that all parts and pieces of this unit are working correctly and customer wanted me to install dishwasher back the way it was. Customer had somehow pulled the unit out from its original mounting spot. Reinstalled the unit correctlyl. found no further issues with this unit

"Got to this unit to hear from the customer that the unit was put into a bake cycle and after bake cycle was set for 375 unit reach target temperature customer reports they put a sweet potato in. The unit proceeded to caramelize the sweet potato, without actually cooking it properly and unit showed an error code on the display. Unfortunately the customer did not retain or take a picture of said error code. We do not know what the error code was at this time. Customer then unplugged this unit and waited then plug the unit back in. Customer then found that the unit had cooled off, but was unwilling to trust completely at that time. On arrival today put the unit into a bake. Noticed that the relays were kicking on and off for both broil and bake during this cycle. Explain to the customer that this was a normal thing that happened. Customer was unaware that this actually was something that did happen. Unit reached target temperature in what seem as though normal time. Both bake, and broil elements were excited during this process. Unit was then put into a royal situation. Test of the unit under broil to find heating element working properly and control responding properly. Was unable to find error code or fault to blame for this issue. That customer has explained. customer to call back and let us know if this happens again"

"Found ice maker flaking and thermostat failed, replaced ice maker. All checks okay.

"Installed shocks, did not need bellow it just wasnt clamped on right from the last job. All ops ok."

"Found and cleared heavy lint slurry buildup from within the units drain pump motor assembly and sump. Units drain system flushed multiple times ensuring proper drainage of discharge condensate water. Unit ran through diagnostic and operational cycle testing without fault. Customer reports damp clothes at end of cycle which may or may not be due to loading and/or cycle / cycle options selected. Customer instructed on full Use & Care for optimal drying results. Customer advised to continue use of the unit as instructed and call for return service should drying issues persist.

Found water leaking through Icemaker. Installed new one. No leaks all opsmok.

Installed all new parts. Tested operation of the unit and it is now agitating and spinning properly. Job complete.

Removed and replaced maker assy also adjusted doors all ops test ok.

Customer not home when I called he said hes going to reschedule

"New isolation water inlet valve installed restoring water flow to both the ice maker assembly and water dispenser. All unit tests and operations check good without fault and/or water leaks upon completion of service. Customer to advise.

"Per the customer, while not in use they had found the homes circuit breaker for the oven tripped. Prior to calling for appliance service the customer had an electrician inspect the circuit panel, wiring and range plug finding no issues. Through unit inspection found the plastic housing of the *Hot Surface indicator had fallen free of the cooktop mount and shorted to ground compromising no less than one of the four cooktop element infinite switches, additional component failures may exist due to nature of failure. Hot Surface housing reinstalled, secured and electrical tape applied beneath the housing to prevent reoccurring failure. As the unit is fully functional and poses no electrical hazard at this time the customer has opted not to advance with further repair service and/or part installation due to expected repair cost vs the units original purchase cost. Customer to advise.

"Unit was working when I arrived, but I did voltage checks. From L1 to N and L2 to N we have 120v from L1 to L2 we only have 199v unit is dropping voltage somewhere. Cust to call electrician

Got back to this unit and was able to install new bank element with new bake element installed ran through some testing to find that both bake and broil are working in testing. Further testing as though the customer would use the unit found that both big and broil are working. Believe this broil issue to be something that was resolved through a power reset. Customer had performed update as I had asked him to do to help resolve any other issues that may be present due to software issues. It appears as though this unit only needed to reset after doing update. Unit now working as though it should. No further issues found at this time. Job complete.

Installed new air tower with thermistor. Tested operation of the unit and it is now cooling properly. Job complete.

We removed and replaced the control. All functions now check OK. Job complete.

"When the customer presses the power button, it takes a couple seconds before the unit turns on, and sometimes there is a circular display, showing a counter call tech line, and they said that this is normal operation that the unit goes into a deep sleep mode, and it takes a few seconds to come out sometimes"

"Installed new fill valve due to seeping and frozen icemaker fill tube

Installed new actuator. Performed calibration and automatic test. Confirmed all ops are functioning properly. Job complete.

Unit is operating as designed. I could not find any faults or errors.

I replaced the door flap with new part. Customers will advise if problems persist.

Replaced drain hose it was leaking checked operation ok job complete