"Found F9E1 EC for long drain time. Found loose wire harness connection to the drain pump. Resecured the harness connection. Tested u it successfully in auto test. Unit operates as designed.

Complaint no ice. I found that the screw on the Icemaker arm was to tight from the factory causing arm not to descend down all the way. I loosened the screw and tested the Icemaker. All ops are good now ice maker cycled and filled. Job complete

"Installed new vent, all ops ok."

Came and inspected unit and found faulty water filter housing. Need part replaced. Part was replaced less than a year ago. Part will be covered but not service and labor. Customer understood and approved it. Installed new water filter housing. Tested operation of the water filter and it is now working properly. Job complete.

Checked waterlines found waterline in ref door that has icemaker is frozen disconnected water lines ran after and traced clogg to waterline in the door all valves are being activated unit needs to be defrosted to un freeze line unit was idle for several months and freezer set at -3 ref was set at 36 instr customer to turn off icemaker and reset set points to a higher temp so when they go away things will no freeze as quickly

Installed pressure hose/dome kit per factory instructions. Tested through a cycle and all checks OK.

"Got to the unit to find that the maker was setting with ice in it. Removed the cover to start harvest and found that the cover was full of ice. This is not supposed to be. Maker would not work due to this condition, also found corrosion in the maker head. Replaced the maker with van stock part. Date made on maker was august this year. Previous maker was dated for may this year. After replacing, tested. No further issues found. Maker should be in working order now. Job complete.

"Installed all parts all ops ok

Found plumber didnt take out knock out plug. Removed plug and standing water drained out. All ops ok.

"Found unit temperatures matching set points of 0?F FC / 36?F RC. Customer has reported warmer RC operating temp as intermittent. Inspection conducted finding the units condenser fan motor operating at excessively slow speed which will result in reported warmer temperatur conditions. All other unit components pass testing without fault. All unit thermistors reading accurately. Airflow checks good. Condenser clear of debris. New condenser fan motor from truck stock installed to correct primary failure found. All unit operations check good upon completion of repair. Customer to monitor and advise should further service be required.

Installed new boards unit display is illuminating and heat functions working

"Found the units defrost drain blocked by debris preventing drainage of defrost water resulting in ice accumulation at the FC floor panel and water leak at front of unit. Units defrost drip tray and drain tube cleared allowing for proper drainage. All unit tests and operations check good upon completion of repair. Customer to advise.

Found heater shorted and burnt hole in tub gave est customer calling manufacture just out of warranty

Cleared out drain line on back of the refrigerator into the drain pan job complete

Removed and replaced maker assy all ops test ok customer to advise.

"Unit temperatures set to and displays 0?F FC / 36?F RC. Actual: FC 26.2?F / 35.6?F. units FC evaporator panel fully encapsulated in heavy frost, not appearing to be due to air infiltration. More that of continuous compressor run, defrost failure and/or FC evaporator fan motor failure. Unable to expose the evaporator assembly for further inspection and/or testing without component damage due to current fault condition. Unit ran through full diagnostic testing. Sensor test reports: RC 39?F/ FC 15.8?F / RCE 35.6?F / FCE -40?F (Displays in Celsius, converted to Fahrenheit). Diagnostic auto test conducted and reported all passing however no FC evaporator fan motor could be heard or FC airflow noticed at any point of test. Kenny with B/S/H tech assist advised on unit status and results through testing and has come to the same conclusion as the likely cause of FC cooling failure. Customer has opted to first remove the unit from power for no less than 48 hours allowing all frost and ice accumulation to thaw before returning to power. Customer will then monitor and advise should further repair service be required. Customer has paid service charge plus tax $160.50: CC, Transaction ID: 802320."

Replaced parts listed ck operation ok

Replaced parts listed ck ok

Installed new bake igniter and tested good afterwards

"Found no illumination at the display control. Customer reported fault of F2-E6 is not listed in Whirlpool Tech Sleet. Key tone can be heard when any UI panel button is pressed however, with no further component function. Customer describes failure as progressive prior to recent total failure. Primary failure due to a fault of the main control. Unable to fully test as a result, additional component failures may exist. This units main control has been discontinued and is NLA. Control needed is currently excepted for rebuild through *CoreCentric. Customer has declined the option for control rebuild due to the units age, downtime of the unit, additional possible failures, expected cost of repair, etc. Customer to advise.

"Installed motor, all checks okay."

"Replaced recirc pump, tested unit and verified all operations check OK at this time.

Installed transmission and wash plate now washer has a smooth transition to the wash cycle you dont hear the actuator struggling anymore unit quiet

Installed new set of rails and reheated gaskets for a better form on the freezer.... Advised customer to monitor unit

I replaced the main control with new part l. I tested the unit out in diagnostics. All ops and components tested good with no faults or errors job complete

"Complaint no ice. I found that the Icemaker was producing ice and the ice bucket was full. However I found that the ice dispenser chute was blocked up by a clump of ice.

I replaced the Icemaker with brand new part. The new Icemaker cycled. All ops and components tested good job complete.

Replaced both parts ck operation ok

Installed new upper and lower harness and unit tested through all testings... Unit is now working as it should

Repaired the kickplate and adjusters so the door would close properly

Checked unit found unit working properly job complete

Installed all LEDs remaining all ops ok

Installed ice maker user interface and main control as per tech support test ice maker E0 passed put in step45 filled ice maker mold unit test good

"Installed new light, and/or magnet confirmed light illuminated properly, and magnet, was facing the wrong direction, causing the door switch to not engage"

Checked unit ops found bad thermal fuse replaced thermal fuse tested unit and dryer turn on for a second and shut off and would not start again took good thermal fuse out of unit found motor to be bad as well and main harness pinched advised customer that motor needs to be replaced customer has decided to buy new dryer

Installed new basket and agitator. Ran calibration an automatic test to ensure proper function. Found no further issues after this testing. Job complete.

Removed and replaced control all ops test ok.

"F7E4 fault code for motor drive , ran calibration cycle and factory set up and washer is working fine , shifter and slider checked good also"

"Found RH door closer was popped in the wrong position causing door to be hard to close. Rails were icing up. Heated rails and greased them, also repositioned door closer. All checks OK at this time.

"Refrigerator compressor is not running and not cooling due to that,installed new relay start kit assembly and tested good afterwards.

"Found due to unavoidable tension put on the FC doors foamed in wire harness through normal range of motion, multiple wire connections repaired during prior service have again failed. Unable to create a secure and lasting repair due to limited available wire from the FC door. New stainless steel FC door will be needed to restore ice production and full dispenser function. Customer has opted not to advance with repair service due to cost. All exposed wires of the harness isolated to prevent shorting and/or DCV issues. As the unit had been purchased new just over three years ago, the customer will be contacting Whirlpool Customer Service in attempt to obtain Part & Labor Concession or other resolution. Customer to advise."

"Start doing right front triple burner switch due to stay on high all the Time,

"Installed new suspension kit,wash plate,hub due to stripped hub and weak suspension rods,also wash plate had to be cut off to replace,tested good after calibration.

"Didnt find any dye, hooked up nitrogen and put 140 psi on it for 20 minutes, no change. Called techline, talked to Andrew. File number 7737694061."

Installed new disposal and water tested the unit everything checks out ok

Unit not draining. Pulled unit apart. There were bra pads stuck in the inner drum and stopping the water going out the bottom of the tub. Pulled unit apart and removed them job complete

Customer had plumbers replace water supply valves. Water was barely turned on causing Long fill error codes. I turned the water valves on fully and tested all functions and the unit now checks OK. This customer instruct today is outside of Whirlpool 90 day. Customer instruct.

Replaced parts listed removed ice ball ck ok

F6E2 error communication issue unit non responsive installed control unit responded then code came back and fasciais lockup up unit needs both boards pulled out new board and installed old one back in washer customers buying a new washer set

I replaced the malformed basket with brand new part. I tested the unit in diagnostics and normal cycles. All ops and components tested good. Job complete

Found unit cooling frz fan running all ops test ok at this time customer to advise ma have defrost issue but as unit was off on first trip could not test 2 days later still ok

Installed new evap fan motor and new switch to light and confirmed switch is secure and working properly

"F0-E5 (Off Balance Load Detected) recorded in unit history. Cleared prior to testing. Through inspection found the units suspension worn resulting in recorded fault and out of balance load conditions as reported. No other component damages found. New suspension kit supplied by pre-ID installed to correct. Unit ran through calibration cycle and auto test in diagnostics without fault and/or water leaks. All unit operations check good upon completion of repair. Customer to advise.

Tech replaced door seal . Tested unit all checks good

Replaced parts listed ck ok

Complaint Overload error. I found that in diagnostics the basket would fill to the top and pop up a OL error code. Pressure hose is clear and so is the basket dome. Also found that the unit will not agitate. Basket would fully spin when unit would try to agitate. Customer would need a control which is Discontinued and other parts. Customers decided to buy a brand new unit.

"Complaint wont clean dishes. I found that the unit will operate and fill the tub but the sump assembly wont clean the dishes. Unit is sending power to sump and sump is vibrating trying to work but is not. U it would need a whole new sump. Customers decided to get a new washer.

Installed rear left burner. Tested component successfully. Unit operates as designed.

Changed sump&motor assembly. Confirmed no leaks. Tested unit successfully. Unit operates as designed.

Replaced freezer led module job complete

Replaced touchpad ui checked operation ok job complete

Replaced disposal job complete

"Installed new cook top,,, now unit looks how it should"

Found unit going through all testings as it should but when draining i could hear the drain pipe started to gurgle... and from speaking with customer she said after the first cycle on heavy duty it would not go into spin which means to me it was syphoning and turning on the pressure switch ... So put unit in deep fill and sat and listened to the unit drain and advised customer to clean lines and if no change call us back

"Found gear case leaking oil underneath and making a grinding sound. also faulty, suspension and hub. Customer decided to replace unit. Job complete.

Found faulty icemaker. I removed and replaced it with one from truck stock. All functions check ok.Job complete

I removed the drum and bulkhead. I then tested all functions and the unit now checks OK. Job complete.

Installed tested ch3cked ok

Installed checked ok

Replaced valve and filter housing unit ok

Removed and replaced drive belt and cleaned pulleys again. Tested in a high speed spin and all checks OK.

Found sheet under agitator and rolled around drive shaft can not remove washplate with out damaging it customer has opted to replace unit.

Removed and replaced door dont think door is the issue door seals great as did the old door old door may have had installations void but it did seal all ops test ok at this time customer to advise.

Checked unit ops unit is working properly 36?f in fresh food section and 0? in freezer section checked frost pattern everything checks good at this time

"Found unit out of gas no cool at all pressure in vac negative 4 found tap stripped also drier broke at cabinet jetson used rtv to seal and charge took pics sent to teckline advised non repairable sr#7737678560.

Unit reconnected ensuring no water leaks at the inlet water valve. Unit installed and secured. Unit ran through cycle by the customer confirming successful repair. Customer to continue normal use and advise should further service be required.

"Found a motor fault for failed motor, water valve not opening up, and suspension rods are completely shot. Unit would need a motor, valve, and rods to repair. Not worth repair.

Found t stat sticking. Tapped on t stat and rapidly cycled it quite a few times to free up any carbon build up and the unit fired right up. If it happens again WP2198202 would be needed.

"Found broken switch, replaced from truck stock all ops ok.

Installed tested checked ok

Dryer not heating due to bad element. Installed new element tested good afterwards.

Installed new Broil element and confirm unit working properly

Replaced parts listed ck operation ok

"Installed heater worker down drain, all opsmok."

Replaced ice maker heater. Tested components successfully. Ice maker harvested and filled correctly. Entered diag and confirmed the heater is activating successfully. Unit operates as designed.

New door latch kit installed as per the included instructions. All unit tests and operations check good upon completion of repair. Customer to advise.

Tech checked unit and found faulty pump and motor assy. Advised cust price of repair and they will buy new

Tech replaced faulty filter housing . Tested unit all checks good

Tech replaced faulty auger motor with new one. Tested and checks good

Washer tub will not spin or move. The bearing has let go and tub has worn into outer tum. Needs extensive repairs.

New water tube installed. Customer instructed to continue normal use of the unit and advise should further service be required.

"Return air port in fresh food section was frozen, solid with frost. The interior of the refrigerator was filled with condensation. I checked the doors and gaskets and they all form a proper seal. I spoke with customer about keeping the door open while boiling water on the stove and minimizing the amount of time the door is open to prevent this. Frost on evaporator was normal. I removed the louver from the fresh food liner and poured hot water inside several times until it was clear to allow airflow to resume as it should. Job complete.

Installed new motor and blower wheel and confirmed quiet opperations now... Unit is now working like it should.

Installed new control. Cust will see if it works

Installed valve all ops ok

"I replaced the drain pump, the control, the lower harness, and I replaced the lid lock from truck stock with all new parts. I ran the unit on a calibration, and tested the unit in diagnostics and normal cycles. All components tested good but when in a quick cycle unit would spin at a medium pace, would continue to drain, and will not advance the time at 12 minutes and the cycle. I called whirlpool techline. They advised that the unit is non repairable since we replaced almost every part.

"Range oven f8e1 cooling motor slow error,installed new cooling motor and tested afterwards good

"Installed new baffle due to clothing getting snagged on cracked one,tested good afterwards

"Found motor failure in diags. Started unit, water came in, and motor was just humming. Would need complete motor replacement, gave Paul estimate to fix. For the age of the unit he opted to buy a new one.

"Installed gearcase, clutch, and slider. All ops ok.