Unit is gonna be replaced due to safety issue that occurred . Did make adjustment to burner and overclocked it to reduce time reaction .

repaired burnt wire to heater and checks ok

Replaced dispenser assy. Checked ok job complete

Removed and replaced parts listed all ops test ok customer to advise.

"Installed new compressor and recharged with 68 g are 600. Confirmed no refrigerant leaks and good heat transfer from discharge line job complete.

Installed new gear case... rotor stator and new clutch and slider... New wash plate and new user interface and confirmed unit working properly through testing and customer was happy

"Got back an installed new wheels and axels. With new wheels installed, found that the unit needed to be adjusted. After adjustment unit is now level an stable. Job complete.

Found freezer icemaker fill tube frozen over due to new valve that was previously replaced seeping water. Replaced valve again under RPW and steamed fill tube out. Icemaker is now cycling properly after being replaced and all operations test OK at this time.

"SR# 7739558034 - Verified leak from Evap coil. Cut coil out to replace and found liner was ruined from the defrost heater. Since Evap had an ice ball around defrost thermistor, unit was still going through constant defrost cycles even though the bottom 90 percent of the coil was warm, this caused the liner to partially melt and create large cracks. Unfortunately this could not be seen with the Evap installed due to the pan blocking it from view. Spoke with WPL Techline and unit was deemed non-repairable.

"Found faulty, capacitor, and lower wire harness. I removed and replaced them both with new parts from truck stock. I then tested all functions and the unit now checks OK. Job complete.

"Dryer timer broken,installed new timer and knob.

Replaced control on lower oven. Job complete

Checked unit found sealed system issue. Cooling but not cold enough. The control display is bad and cannot go into diagnostics. Unit is not cost effective to repair everything needed. Cust going to get a new unit. Job complete

I removed and replaced the ordered parts. All functions now check ok.Job complete

"Installed new sensor bar and sensor due to not sensor drying,getting f3e5,tested good afterwards

Go to this unit and replaced pump with new. Use the miscellaneous parts to ensure this unit was installed correctly. Unit working correctly no further issues found at this time. Job complete.

Got to this unit and was able to fix it with the parts that were ordered. Tested operation of the unit to find all parts working correctly now. Job complete.

"Installed new part, tested and calibrated, all ops good.

Installed new dampers and perform short test. Confirms unit properly spends without bouncing around now. Job complete.

"Found auger motor locked up while trying to dispense ice. Was able to unseized the motor and now is dispensing ice properly. Advised, if issue returns in the near future, auger motor will need to be replaced. Also, found freezer drain hole clogged with ice again. Contacted tech-support and was advised to attach solid wire to defrost heater and place in hole to prevent freeze over. Made repair and advised Mrs. to monitor refrigerator."

Installed insulation around evaporator inlet tubing. Confirmed quieter operation. Job complete.

"Installed new shelf glass and reinstalled all shelves that were removed,tested good afterwards.

Installed new console and tried to hook up wifi for customer but unit would not connect.... called connect team and they are trying to push unit through but have told the customer to scan the QR code in 24hrs and follow the steps through the app... We did confirm unit heating and shutting off as it should

"Installed microwave and tested, all ops good. Job complete."

Found defective evaporator fan. Fan motor is getting 120vac but not cycling. Installed new evaporator fan and thawed out the water tank since it was frozen due to fan not running. All ops good. Job complete.

"Removed and replaced parts listed all ops test ok

replaced fresh food thermister and customer to advise on cooling in fresh food section

"Installed new control panel and light switch due to lights out and control not working,tested good afterwards.

"New left side RC door gasket installed. Both previously installed right side RC door gasket and new left side RC door gasket heated to reform ensuring proper seal and lubricated along the outer edges to help prevent rolling. All unit tests and operations to include proper seal check good upon completion of service.

1027#gc go to this unit and found the compressor kicking on and off. This is a clear sign that the start run device is failing or has failed. Because of this gave customer estimate for the part to be replaced. After estimate was approved installed new part and tested.unit appears to be working correctly and no further issues at this time job complete.

"Installed new diffuser due to noisey operation,tested good afterwards"

"replaced freezer compressor and cond. fan motor , unit started cooling fine

"Found the unit had been disconnected from power prior to service. Power restored for testing, units drive motor immediately energized rotating the drum, no cycling of the heater circuit. Units UI responsive, audible tone when selecting any key function, however, unable to cancel and/or change displayed 151 fault. Only the units power button functioning normally. Confirmed failure due to a faulty main control, double line break shorted closed. New main control supplied by pre-ID installed to correct. Operational testing conducted confirming full unit operation has been restored. Customer to continue normal use of the unit and advise should further service be required.

"Installed parts, all checks okay.

Came to inspect unit and determine the temperature in the freezer was not up to par ..took the freezer cover off and notice too much ice buildup on the evap sensor which could be throwing it off. Defrosted the whole evap coil completely and also tightened the sensor to the coil. Advise customer to give it about 3 days and she should see a difference in temperature. Unit is now working properly. Job complete.

Inspected unit and determine the right door hinge was faulty loose therefore not allowing the door to close all the way. Repaired problem by reinstalling the door hinge tightly and securely. Door is now sealing and closing properly. Also leveled unit for customer. Job complete.

Diagnosed unit and determine the broil in the oven is working properly. It is heating at the right temperature. Advised customer and he understood. Job complete.

Went to install drain pump and found something obstucted it and water started pouring out as trying to shop vac from the back hose was not working... But i was ready and was able to catch all water coming out... Installed new drain pump and encoder and new control and confirmed unit went through all testing... Advised customer to run affresh before running clothes through washer and advised customer if anything happens in the next 30 days to give us call

Removed and replaced part all ops test ok customer to advise.

"Installed Dishrack, all checks okay."

"New HMI panel installed. Unit ran through full diagnostic testing and initial Rinse, Drain & Spin cycle without fault and/or water leaks. All unit tests and operations check good upon completion of service. Customer to advise.

Installed parts tested checked ok

Installed parts ch3cked ok

Steamed out frzr and replaced pcb and thermistor. All checks ok

Replaced side panels on the dryer. Job complete

"Got to this unit and found freezer temperatures to be good for making ice as far as I can tell. Ice cream in the freezer section was nice and firm. Unit had ice in the icemaker, but it was not kicking it out. Did find error code E5 on this unit which typically is an issue for the icemaker specifically but has led to computer board issues. There have been occasions where the icemaker gets replaced and does not do the job whereas the control board has the ability to fix this. express this to the customer and gave estimate for part on that if that were to be the situation. Did a power reset on this unit and found all parts appear to be working correctly. Unit was able to be delivered water. At this time, we will have to wait to find out if the icemaker will work on its own accord. If it does not, it is my opinion that the control board needs to be replaced and the customer is aware of this information. spoke with Dale on this unit to see if service call was necessary for todays appointment. As we discussed no service call is to be charged at this time. Customer to let us know if unit is not producing ice within 24 to 48 hour.

Got to this unit and was able to remove old wash pump and install new. After installation tested the unit through automatic cycle. Unit ran through entire cycle without issue and is pumping and washing. Unit drained out as well as heat cycle at the end. No further issues found at this time. Job complete.

Replaced lower door seal. Job complete

New electronic control installed. Unit ran through full diagnostic testing without fault. All unit operations check good upon completion of service. Customer to advise. Original control marked and retained for core return.

"Got to this unit to find that we had multiple lights not working in both sections. Freezer light definitely out on look over. Also seeing multiple other lights in the refrigerator section having difficulty being lit. Service pointer applies to this unit and makes it to where service call is the only thing being collected for today.parts and labor are covered as it says in service pointer. After installation of all lights, insured function all lights. No further issues seen at this time. Job complete."

"Installed new compressor, process valve and drier. Vacuumed system for 30min. Recharged system with correct amount of refrigerant 53gram R600a. Unit is now cooling properly. Job complete.

Installed new auger assembly perform short test and confirmed ice dispensing properly now. Job complete.

"Installed new ice bucket and dual fill valve due to leaking and freezing in bucket causing to break,tested good afterwards.

Installed and freezer fan and UI advised Mrs. to monitor

"Installed part, all checks okay.

"Removed and replaced maker assy cleared drain line all ops test ok customer to advise.

Installed tested checked ok

"Installed clip on bottom drawer stabilizer bar,tested good afterwards"

Installed new AC you and confirm unit working properly now. Job complete.

Removed and replaced maker assy and valve all ops test ok customer to advise.

"Dryer noisey due to bad support rollers,belt and idler pulley,installed new support rollers,belt and pulley,tested good afterwards,

Installed tines. All checks okay.

Installed parts. All checks okay

"Found fill tube frozen over, cleared tube and cycled Icemaker all ops ok."

Installed new wash pump assembly due to bad motor. Tested good after work.

Replaced ui control job complete

Replaced both door switches and door gasket.

Installed new board and automactically it communicated with main board and had the right amount of filter status... Explained to customer service call is good for 30 days and part is good for a year

New ice maker assembly installed. All initial unit tests and operations check good upon completion of service. Customer to monitor and advise should further service be required.

Installed new control and console and confirmed no leaks during testing and advised customer to monitor unit and call us back within 30 days if there is any issues

"Found freezer frozen over, drain clogged and fan hitting ice. Door was not shutting well. Defrosted drain and cleared ice out, door is now shutting better however I advised customer that freezer rails are missing ball bearings and rails are NLA. Also ice production stopped which was most likely due to temp issues, but also found filter seized in housing, which may need to be replaced. If ice production does not resume customer will advise if they would like housing and filter ordered. All checks OK at this time. Customer will monitor and advise.

"On arrival testing conducted confirming prior diagnosed upper cooling fan motor failure. New upper cooling fan motor installed. Testing again conducted confirming full unit operation has been restored. Customer to advise.

"Unit located in the homes garage, connected to a GFCI circuit, no power. Customer had located and reset the tripped GFCI outlet. With power restored all start up procedures initiated without fault. Customer to monitor unit operations and temperature and advise should further service be required.

Replaced harness and completed function test. All checks ok

"Spoke to Steve at tech line sr#7739533844. Case file 7739497258. Installed new hinge and found damage to frame where it was hot by something and bent the frame in which causes the door to bind up and not seal favtory or installers tried to cover it up by putting a piece of metal behind hinge to bring the door out but caused a significant gap. Spoke to tech line and trade partners, unit is deemed unrepairable.

Found unit has worn cam replaced part listed ck operation ok

"Replaced compressor. Tested system. All checks ok

"I removed and replace the icemaker, water valve and grill. While there found the icemaker fill tube frozen. Removed fill tube and removed ice. In the process of removing and replacing the water valve I also used 5/16 union connector and 5/16 water tubing. All functions now check OK. Job complete.

Replaced turntable motor. Checked operation ok job complete

Replaced inner door panel and lower door seal job complete

"Removed and replaced parts listed all ops test ok

Found harness in door broke customer to replace unit.

"New spin basket and agitator base installed. Unit ran through calibration cycle, auto test and manual load testing in diagnostics without the fault and/or water leaks. All unit test and operations check good upon completion of service. Customer to continue normal use of the unit and advise should further service be required."

"Unit still working as designed. No fault codes stored in electronic control and both auto test and customer cycles are completing without fault. Advised Mrs water level is going to adjust based on the size of the load, and that with a small load, the water level will be lower. Mrs understands I cannot do anything to modify the design of the washer. Instructed on how to get the highest water level and which cycles to select for different loads. Mrs will continue to experiment to find a way to get her clothing clean to her satisfaction and will call customer service if she cannot do so. The unit is operating as it has been designed to do and no parts or repairs will change that."

"Installed parts, all checks okay.

Inspected unit and determine the upper rack will not stay up. It is falling down not allowing door to close. Need support adjusters. Installed new support adjusters. Tested operation of the rack and unit and it is. Now working properly. Job complete.

Installed new moisture sensor and also cleaned out all the lint from inside dryer. Tested operation of the unit and it is now working properly. Job complete.

Inspected unit and determine the oven needed to be calibrated since it was a bit off. Recalibrated for customer and it is now heating properly. Job complete.

Installed new drain pump. Tested operation of the unit and it is now draining and working properly. Job complete.

Replaced oven temp sensor installed new oven rack. Job complete

Checked unit burners are working corectly. Informed cust on how they work job complete

"Installed new dryer motor due to cutting out and overheating ,tested good afterwards"

"Installed new basket,Gearcase,and wash plate due to bad basket and stripped wash plate,tested good aft calibration

Installed new freezer door. Confirmed ice and water dispensing properly. (With no leaks) .Confirmed door gaskets sealing properly. Job complete.

Installed new evaporator and recharge system with 135 g of R1 34A. Advise Mr. to allow 24 hours before temps are back to normal. Job complete.

"Installed damper, ice maker made a heck of a racket. Installed ice maker from stock. All checks okay.

Installed disp all ops ok. Didnt need paddle.

Install new door spray arm. Tested operation of the unit and it is now working properly. Job complete.

"Found f8e4 code indicating float switch failure, tested unit and confirmed unit working properly advise Mrs. to monitor.

"Washer lid spring came off due to holder loosening up,I tightened again and tested good afterwards.