Found ice maker is still intermittent. Checked wiring harness from bottom of freezer door into icemaker and found wires that were open and would close when I move the door around. Unit has broken wires somewhere in the door harness and would need a new freezer door. Gave customer price on door and he will advise.

"Found FF evaporator not defrosting properly and drain pan is bowing, unit falls under Service Pointer # W11092686, which uses S-Code to cover Labor only: S16360. Also freezer gasket is bad and is causing significant ice buildup in freezer. Needs new drain pan/fan and gasket. Labor charge would be for gasket only, as the labor for the kit is covered. Customer declined estimate and has opted to replace the unit."

"Found timer not advancing properly and pump motor is rotted and leaking through. Both timer and pump are discontinued parts, so unit cannot be repaired."

Found burnt wire on defrost heater due to loose connection. Bypassed faulty wire and unit kicked into a defrost. All operations test OK at this time.

Found broken drive belt. Replaced belt and all checks OK.