Request Service

This is how we order the exact replacement part for your product. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
This is how we identify the individual product you own, helpful for verifying warranty info. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
Anything else we need to know about the issue you are having with your appliance?
am confirming the appliance(s) I am requesting service for is(are) not covered under any type of warranty. This includes the manufacturer's warranty and/or any other aftermarket extended warranties. I agree to pay the trip charge and diagnostic fee of prior to or upon arrival of the technician. I understand that this fee includes a full diagnosis of the problem that I have explained to the Brandt’s office staff and/or technician. Once the appliance has been diagnosed, I will then be given my options. Should I choose to repair the appliance, I will receive a full quote for the repair which will include any additional labor and/or parts required. I understand that I am under no obligation to repair the appliance if I feel it is not in my best interest to do so. Should I decide not to move forward with the repair,

Warranty

Customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

Labor: If you are to have the same issue with your appliance, we offer a 30 day service call and labor warranty.

Parts:  Any part installed would be backed by the manufacturer's warranty. This is why we only install OEM parts.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty. It is the consumer's responsibility to provide proof of any factory or extended warranties before service is performed. This can be done by texting model number, serial number and a copy of the proof of purchase to 772-562-5759