Patrick

Brandt's Appliance Service Rated 5.0 out of 5 stars based on 18 customer reviews

We serviced a
WHIRLPOOL DRYER
Model WGD5620HW4
Near Melbourne, FL 32940
Patrick
Job Details: 04/23/2024
Got back to this unit and was able to install new top to the unit. Top was viable no dents. No scratches looks great. Job complete.
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS588FIHZ04
Near Melbourne, FL 32904
Patrick
Job Details: 04/23/2024
"Got back to this unit and replaced parts that were ordered specifically for the ICU and auger motor area. Found that the shoot had a bad gasket and a crack in the shoot itself. Also found that one of the wires under the auger motor had been smashed by the installation of the motor. Was able to use one of our scotch locks to repair this junction and was able to fix and restore power to the auger motor. This was an intermittent issue before. Found an excessive amount of moisture underneath the shoot as well. This was due to the improper seal of the shoot and the crack found. with all of these repairs in mind unit should be back to normal cooling and normal operation. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near West Melbourne, FL 32904
Patrick
Job Details: 04/22/2024
Got to this unit and replaced left rear burner. After burner installation tested unit found burner to be working properly. No further issues found at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near West Melbourne, FL 32904
Patrick
Job Details: 04/22/2024
"Sr#7738933333 got back to this unit and called Techline. Got this unit documented for having some unexplainable stains on the clothes. On previous visit had seen some what look like damage to the bottom side of the impeller. Had ordered new wash plate for this replaced wash plate with new, also took tub ring off to inspect that there were nothing hiding in between the tub and the basket. Found nothing to speak of there. tested the unit and found all operations to be working properly. Customer to let us know."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Palm Bay, FL 32909
Patrick
Job Details: 04/22/2024
Sr#7738465901 no further service to be done for this issue. Called into Techline to get this reported. Tech line is stating that this is as far as the repair is able to go. After replacing these parts and the unit is still having the same problem they are not wanting us to put more time or money into this product. I am being told this unit is working as designed. The customer is nice about the situation but is still having this issue. Gave customer the SR number and the customer care phone number for whirlpool. Ask him to please call in with this SR number see what resolution can be provided.
Susan K
Melbourne, Florida
12/16/2023
Patrick had knowledge and training and showed concern about the refrigerator problem. He was able to solve the problem. He answered any questions I had. He is an employee of merit.
Overall Experience
Melbourne, Florida
11/17/2023
Overall Experience
Serge
Melbourne, Florida
10/26/2023
Excellent service.
Overall Experience
Melbourne, Florida
10/04/2023
Patrick was very helpful. Answered all of our questions. If we ever need any service again, we would be requesting Patrick. Stewart "Jeff" Holden
Overall Experience
Brandt's Appliance Service
Melbourne, Florida
09/20/2023
Brandt's and its service technicians have provided outstanding service for our kitchen appliances. They are prompt to inspect and repair refrigerators and dishwashers, and they have been very reliable. Plus the repairs are performed in detail.
Overall Experience