"Got back to the unit and installed new control. After installing control, set the unit to the factory code that was necessary for this unit. Once that was that went into force defrost to be able to reinforce repair. Once this was started, found that the heater is now working properly and should be moving forward without issue job complete"

"Go to this unit to find error codes F7 E1 and F7 East six. Determine the issue here was the capacitor was faulty could hear the inability to agitate or spin. Once this was found, gave customer estimate and was approved to move forward with repair. Installed new capacitor and tested. No further issues found ran calibration unit now working properly.

Got to this unit to find error code E5 on the icemaker. This was an indication of icemaker not functioning correctly or thermistor malfunction. Tried to run harvest cycle and found that the icemaker stopped midway in harvest. But did have ice to harvest. Because this unit stopped and icemaker fan was not working. Did a power reset on this unit Once the power reset was done went back into diagnostics. Found the ice room fan to be working correctly. Then tried to finish harvest and it did. No further issues seen at this time. Believe this just to be a power reset issue. Told the customer that if we do not see ice within 48 hours that we need to know about it and believe that icemaker or icemaker fan would be Possibilities for correction.

"Go back to the unit install parts that were ordered. Tested unit to find dispenser not working properly. No further issues. Seen it this time. Job complete.

"Go back to the unit to hear from the customer a loud, grinding noise coming from the lower end of the unit. This was not the same explanation as before. Finally was able to replicate it as well. Found it to be a faulty, cam and actuator. Replaced parts and ran calibration. Automatic test showed no further issues. Job complete.