Came and pressurized the system with 250 psi of nitrogen check for leaks and all the joints in the low side and high side use both sniffer and bubbles and found none whatsoever stepped outside for 25 minutes came back inside and noticed the pressure in the system went down 25 pounds so red to 25 psi that tells me that internal leak in the liner in the cabinet somewhere this unit will be deemed non repairable. Reported this to Techline and its under investigation. Heres the SR number.#7739845031

Inspected unit and determine the bearings on the tub is faulty. you have metal metal scraping each other therefore causing lots of tension and loud noises. Will need both top and inner basket with the pulley to be replaced. Customer rough estimate but its not cost-effective. Customer will buy new unit.

Installed new UI control. Tested operation of the unit and it is now working properly. Job complete.

"Came to inspect Unit and customer had the unit shut off for several hours since it was not cooling correctly. I was able to check both evaporator fan and condenser fan and compressor and all three components are running the high side which is the condenser coil its kind of warm, which is a good thing meaning that Freon is circulating and theres high-pressure. Could have been a defrost cycle issue but since he unplugged it I couldnt confirm. Advise customer to let the unit run for 48hrs and see if it goes back to temperature. He will call us back to let us know.

Diagnosed unit and determine the problem with the water filter was that it was not turn clock wise all the way so it would allow water to flow . Instructed customer and she understood. Job complete.